Questions & Answers

Q: QuestionHow high is the unit from the floor to the cooktop? I see that the product height is 47 1/4 inches, but I need to know the height from the bottom to the cooktop so I can determine if it will align with our adjacent countertop.

Asked 4 years ago by Dave.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - White

• A:Answer Hi, We appreciate you taking the time to reach out. We're happy to provide some assistance! The height from the floor to the cooktop is between 36"-36.5". We hope this was helpful. Keep in touch! Mike@GEA

  Answered 4 years ago by GE Answers

  
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Q: Questionwhat is the height from floor to the cook top excluding digital panel?

Asked 4 years ago by diynewbie.

• A:Answer The height from the floor to the cook top is 37.5".

  Answered 4 years ago by MichaelVerified Purchase

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Q: QuestionWhat is the highest baking temperature of this gas range? GE model # JGBS66REKSS. Thanks

Asked 4 years ago by Dude.

• A:Answer Hey there, We'll be happy to answer you! The highest baking temperature would be 550 degrees F. Thanks so much for reaching out. Have a great one. Mike@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionAre drip pans available for the burners.

Asked 4 years ago by Debr.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - White

• A:Answer Hey there, Thanks so much for reaching out. Good question! There are not drip pans that are available for this range. Be sure to stay in touch! Mike@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionDoes this have a child safety lock when oven is in use?

Asked 4 years ago by Anonymous.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - Black

• A:Answer No

  Answered 4 years ago by Tee112

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Q: QuestionWhat size adapters & flexible gas line do I need to connect to the existing home gas line?

Asked 4 years ago by PaulBabyCintiOhio.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - White

• A:Answer Hello, Thanks for asking! We appreciate your interest and we'd be happy to help. We've provided a link to the installation instructions for this model below. Information on the gas supply and the necessary items can be found on the first page. https://files.bbystatic.com/DiYrE7dKSEQgoYlJtYFesQ%3D%3D/03f03dce-3649-4708-a09d-6733ab8acc28.pdf Let us know if you have any further questions or concerns. Take care! -Sylvia@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionJGBS66REKSS Does the broiler drawer slide out ?

Asked 4 years ago by Anna.

• A:Answer Yes

  Answered 4 years ago by BestBuyistheBestBuy

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Q: Questiondoes this model have a cover for the lightbulb in the oven?

Asked 4 years ago by FitaddictM.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - Black

• A:Answer no it does not, also does not automatically come on when you open the door

  Answered 4 years ago by happycustomerVerified Purchase

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Q: QuestionCan the propane stove and range top be manually lit when the power goes out?

Asked 4 years ago by Daniel.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - White

• A:Answer Hi, Good question! We appreciate your interest in this model and we'd be more than happy to help. In the event of a power failure, the oven is inoperable and no attempt should be made to operate it. However, the surface burners may be lit with a match. To do so hold a lit match near the ports beneath the surface burner cap, then slowly turn the knob to the LITE position. Once lit, surface burners will continue to operate normally. Hope this helps! -Sylvia@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionThe numbers on the knobs. What level of heat do they represent. 1=simmer 2 = low boil. Or what?

Asked 4 years ago by Seniorchief.

• A:Answer Hello there! Thanks for your question. We found that this unit does not have numbers on the knobs. For range's that do have numbers on the knobs, the numbers do not have a specific heat setting that go along with them. If you have any questions, please feel free to reach out to us at our social pages. Stay safe. Emily@GEA

  Answered 4 years ago by GE Answers

  
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Q: Questionhow to adjust the time?

Asked 4 years ago by Anonymous.

• A:Answer Hi there - Great question! To adjust the time, press the Set Clock pad once until the display is flashing. Use the + and - pads to adjust the time. Press Start to save the time. These instructions can be found on page 11 in the Owner's Manual here: https://bit.ly/2OSkHkK. We hope to this helps! -Mikayla@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionIs there supposed to be a metal cover on the back of the stove where the you connect the gas line. There is a small opening on the back.

Asked 4 years ago by MKM.

• A:Answer Hi there - Great question! We're finding that there is not supposed to be a metal covering on the back of this range. We apologize for any confusion this may have caused. Thanks for checking! -Mikayla@GEA

  Answered 4 years ago by GE Answers

  
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Q: Questionwe are i looking to purchasing a gas stove. our old stove needs to be disconnected and hauled away,new stove connected.is this service you provide or do you have someone who you contract with, what is your waiting time for delivery

Asked 4 years ago by Jakefor11.

• A:Answer Yes they will deliver it connect it and haul away the old one I think in total time it took them 15-20 minutes

  Answered 4 years ago by PamelaVerified Purchase

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Q: Questioncan the burners on top be adjusted between settings or are they preset Only?

Asked 4 years ago by gwen.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - White

• A:Answer Hi gwen, thank you for reaching out to us and for your patience. We truly appreciate your interest in this fantastic gas range and are happy to answer this for you! The configuration of this range's edge-to-edge cooktop offers you a large cooking surface and five surface burners with various heat outputs for your cooking flexibility. It also features a Precise Simmer burner that delivers low, even heat for delicate foods, a Power Boil Burner that delivers high heat for fast boiling, and a fifth large oval burner in the center for griddle cooking. - When using any of these burners, the control knob will rotate from high to low to control the heat selection and adjust the flame size. You can learn more about using the surface burners on page 7 of the Use and Care Manual, seen here: https://files.bbystatic.com/7Axhea4%2FSmvnee7Qaj8maA%3D%3D/262cf6a2-85c0-406a-8edf-62c5583b224f.pdf. - If you have any additional questions about using the burners or would like to learn more about the many features that this range has to offer you, please don't hesitate to reach back out to us. Thank you for being a part of the GE Appliances family! -Eliza@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWhat is the LP conversion kit supposed to look like, and where will it be located in the box?

Asked 4 years ago by Andee.

• A:Answer Hey Andee, we're happy to help. The kit will consist of parts looking like nuts and bolts. Also, the conversion instructions are located in the wiring diagram (mini-manual) and are included with the LP kit attached to the appliance near the pressure regulator. We hope this answers your questions! - Guy@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionIs the steam clean bird friendly. I know self cleaning ovens will kill a bird.

Asked 4 years ago by Lynn.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range

• A:Answer Hi Lynn! We appreciate your question. While we are not aware of the steam clean cycle causing an issue for birds, the bird owner may choose to move their bird(s) when steam cleaning. I hope this helps. Emily@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionLost all my papers and booklets, Can you guide me into how to set the clock on this Model

Asked 4 years ago by Wingman135.

• A:Answer Press Set Clock then should be flashing numbers. use the -/+ buttons to adjust time, once time is correct push set clock again. All done.

  Answered 4 years ago by ELizabethVerified Purchase

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Q: QuestionHow do you Adjust the temperature of the oven. Mine is 25ﾟ lower than what the readout says

Asked 4 years ago by Anonymous.

• A:Answer I called the geek squad and they came out and did it I did purchase the warranty so it was covered

  Answered 4 years ago by PamelaVerified Purchase

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Q: QuestionDo the burners themselves contain Teflon or polytetrafluoroethylene (PTFE)? Does the griddle or range?

Asked 4 years ago by Anonymous.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - White

• A:Answer Hi there, We appreciate you reaching out. We're happy to answer your question. None of our gas range grates contain Teflon or any other PTFE or PFOA material. If you have any other questions, please feel free to reach out to us via social media or through our Contact Us page. We hope this helps. Best wishes. Mike@GEA

  Answered 4 years ago by GE Answers

  
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