A:AnswerAll ranges without a downdraft vent need a vent above them if that is what you are referring to. Otherwise the oven vents itself out the back and out behind the burners along the wall.
A:AnswerHey there! We're excited to hear you just purchased this great electric slide in. We hope you're enjoying it. Regarding the humming noise, it is normal to hear a slight humming noise when the burners are cycling on and off. If you believe the noise you are hearing is not a normal humming noise, you can reach out to GE Consumer Service at 1-800-432-2737 and take advantage of your limited one-year warranty. If we can answer additional questions you have, come back, and let us know as we're always happy to answer! -Kacie@GEA
A:AnswerHello. Thanks for reaching out! The cooktop surface is 19 3/4"L X 29 15/16"W and ¼" deep from the lip at the back of the cooktop between the wall and the slot that vents the oven. From the cooktop glass to the tip of the knob the measurement is approx. 1.6". We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA
A:AnswerWe appreciate you reaching out to us about this. There are many factors that go into how long a burner will take to cool all the way down, like how long it was used, ambient room temperature, and pan sized used. If your burner is staying on for an extended period of time, we would love to talk to you about it. If this is the case, feel free to reach out to us on social media so we can look into this more. -Chris@GEA
A:AnswerHello there, thank you for reaching out. On radiant (glass) cooktops, the surface temperature limiters are what monitor the surface temperature and will shut off (surface indicator lights) when the surface temperature drops below 150 degrees. If this stays on after this, we first suggest disconnecting power to the unit for 2-3 minutes to reset the controls. If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). We hope this information is found beneficial and we're wishing you the best. - Guy@GEA
A:AnswerHello- Thanks so much for your question. Model JS760SLSS, doesn't have the air fry feature. Please take a look at the new JS760SPSS model. It does have the air fry feature. You can view it in the following link: https://www.bestbuy.com/site/ge-5-3-cu-ft-slide-in-electric-convection-range-with-steam-clean-and-no-preheat-air-fry-stainless-steel/6436840.p?skuId=6436840 If you have any additional questions in the future, please don't hesitate letting us know. We are here to help! Joyce@GEA
A:AnswerHello - Thank you for your interest; we are happy to help! The model JS760DLBB has been discontinued. The new model JS760DPBB has the No Preheat Air Fry feature. Thanks for checking. Olga@GEA
A:AnswerHi,
Thanks for asking! We're grateful for your interest in this model and we'd be happy to answer your question. We found that this model does not come in a fingerprint-resistant finish. If you have any further questions let us know. Take care!
-Sylvia@GEA
A:AnswerI have not noticed a problem with cook time with my new oven. I would suggest trying the convect bake option if available, and not just for baking. The convection feature just circulates the hot air, and shortens cooking/baking time. If you don't have a convection option, I would test the cook time of tried and true recipes and if still not in the correct timeframe send it back!
A:AnswerHello Random44! Thanks for your question about this unit. We found that this range does not have a lip at the front. We're sorry for any inconvenience that this may cause. If you have any further questions, feel free to reach out to us at our contact page. Stay safe! Emily@GEA
A:AnswerHello Desafinado36! This is a great question that we're happy to assist you with. This is the same stainless steel color used on the GE Profile series. We appreciate your interest and wish you the best! - Guy@GEA
A:AnswerHello Kara - Thank you for considering GE Appliances for your home. This excellent range should not be modified to add a built in downdraft. Also, telescopic downdrafts are not capable of installing behind ranges. We apologize for the inconvenience. Keep in touch! - John@GEA
A:AnswerSounds like you have the GE Profile series which is all touch controlled. It is very similar to the other. I would expect them to share many of the same functions. As for the range cutting off after setting the temperature, you may need to push the START button immediately after setting temp for the range to start and keep heating until your are done, then push cancel/off button to stop. Hope this is helpful.
