A:AnswerHi Carol - Thanks for choosing GE Model JS760SLSS and welcome to the family! A broiler pan is not included. We'd like to provide you with information on broiler pans that are currently available here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18398. Accessories for your GE appliances can be purchased online at GEApplianceparts.com or call our GE Appliances Parts Team for assistance at 1-877-959-8688, Mon–Fri 8am–7pm, Sat 8:30am–5pm ET. If you have any additional questions, we are also happy to help at GEAppliances.com. Keep in touch! Sue
A:AnswerHi Susan - Thanks for considering our GE Slide-In Range! Most range or cooktop models do not require a ventilation system or have a CFM requirement; however, we recommend checking the local residential codes in your area to see if one is required. We'd love to have you in the family, Susan! Keep in touch at GEAppliances.com. Sue
A:AnswerHi pokedot21, We're sorry to hear about this happening, this does not sound like normal operation. You could attempt to disconnect power from your unit, waiting for a few minutes, and then restoring power. If this does not help matters, we would recommend take a look at your warranty on page 26 of your Owner's Manual to take advantage of it. We hope that this helps and that this issue is taken care of for you soon. -MS
A:AnswerHi BaconRunner - You can successfully can on this range using a flat bottomed canner. We suggest viewing the following links - CANNING ON GAS AND ELECTRIC RANGES AND COOKTOPS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16672 - RANGE - COOKWARE USED ON A RADIANT SMOOTH GLASS COOKTOP: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16259 - Keep in touch at GEAppliances.com. Sue
A:AnswerHi Irish - Thanks for reaching out to us regarding your GE Slide-in range. We are sorry to hear the fan was replaced but continues to vibrate against the back. This is frustrating, we know. We apologize for this unfortunate experience and for any inconvenience this has caused and encourage you to contact the insurance company to schedule a follow-up service appointment for diagnosis. If you have additional questions or concerns, please reach out to us at GEAppliances.com. Sue
A:AnswerHello Sibolt - Thank you for the excellent question. This range requires 29-7/8" width, 36" tall, and 25-3/4" deep counters for proper installation. If you would like to reach out to us with more details here: https://www.geappliances.com/ge/service-and-support/contact.htm we will be happy to help you further. Thanks for being part of the GE Appliances family. - John
A:AnswerHi - Thanks for reaching out to us regarding the crack in the inside glass after using the self-cleaning cycle on the range. This is certainly not common and we understand your concern. We do not recommend using the range until the glass is replaced. You may be able to replace the glass. Check out a video at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38727 - If you need further assistance, all service is provided by our Factory Service Centers, or an authorized Customer Care® technician. To schedule
service online, visit us at www.geappliances.com/service_and_support/, or call GE Appliances at 800.GE.CARES (800.432.2737). Please have your serial number and your model number available when calling for service. We apologize for this unfortunate experience. Please keep in touch! Sue
A:AnswerHi there,
Based on our research, we are finding that the storage drawer at the bottom of the range is a great location to store cookware and bakeware. Since it is designed for storage you should be able to place pots and pans within the drawer with no issue. However, we do recommend that you not overload or shove these pots and pans into the drawer. This can cause difficulty in opening and closing the drawer. We hope that this helped! Thank you so much for your question. -Michael
A:AnswerHello Snmichigan. Thanks for your question. We are glad to assist. This slide-in range is designed specifically for closed door broiling and produce optimal broiling results. Thank you for checking. Olga
A:AnswerHi Barn - Touch the WARM pad and then START and the oven automatically heats up to approximately 175-180 degrees to keep cooked foods hot and ready to serve for up to 3 hours. The Warm function heats to 180 degrees to prevent food born bacteria growth. Thanks for choosing GE! Sue
A:AnswerHi SFC - You should also use closed-door broiling when cooking in a range with knobs or controls above the door (slide-in ranges). These slide-in ranges are designed specifically for closed door broiling and produce optimal broiling results. Take a look at the following link - RANGE - OVEN DOOR POSITION DURING BROIL: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19293 - Check out matching GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven
JVM7195SKSS. Four-speed, 400-CFM venting fan system
quickly removes smoke, steam and odors from the cooktop to keep kitchen air fresh and clean. Thanks for choosing GE! Sue
A:AnswerHello, thank you for reaching out about these great ranges. The 760 model has True European Convection with Precise Air including a third heating element and a reversing fan that provides enhanced heat and air circulation while the 660 model does not. You can view this video to see more about this feature: https://www.youtube.com/embed/wpFm4FVS-Ak?rel=0 The 760 model also has an 8-Pass Broil Element for better oven performance and three Oven Rack positions instead of two. Additionally, the 760 model also has the Preheat Notification Lighting. It will turn on the oven light when the oven has reached the set temperature. The oven light will remain on until the Oven Light pad is pushed. We hope this helps! -Chris
A:AnswerHello Barb - Thank you for reaching out about this stupendous range. Model JS760SLSS does not offer a Proof mode. However, if you are searching for a stainless steel, slide-in, electric range with a Proof setting, we have your answer. Model PHS930SLSS may be exactly what your looking for. Take a look! https://products.geappliances.com/appliance/gea-specs/PHS930SLSS Hope this helps! - John
A:AnswerHi Janice - Yes, the sides of the range are finished and you can certainly replace a 30" free-standing range with this new 30" slide-in model. We suggest to view the Quick Specs for all product dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JS760BL_DL_EL_SL_R2_17.pdf - Thanks for choosing GE! Sue
A:AnswerHi Hemal - The range will not fit through a 27" doorway. We suggest to view the Quick Specs at the following link for all product dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JS760BL_DL_EL_SL_R2_17.pdf - Keep in touch! Sue
A:AnswerHi Jim - Overall Depth is approximately 28 1/4 in. We suggest to view the Quick Specs at the following link for more details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JS760BL_DL_EL_SL_R2_17.pdf - Thanks for your interest! Sue
A:AnswerHi Jim - Overall Depth is approximately 28 1/4 in. We suggest to view the Quick Specs at the following link for more details:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JS760BL_DL_EL_SL_R2_17.pdf - Thanks for your interest! Sue