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Hi Irish - Thanks for reaching out to us regarding your GE Slide-in range. We are sorry to hear the fan was replaced but continues to vibrate against the back. This is frustrating, we know. We apologize for this unfortunate experience and for any inconvenience this has caused and encourage you to contact the insurance company to schedule a follow-up service appointment for diagnosis. If you have additional questions or concerns, please reach out to us at GEAppliances.com. Sue
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