A:AnswerWe hope this has since been resolved. If you are still experiencing problems with your unit, we would suggest taking advantage of your warranty and reaching out to our service team at the phone number 833-426-3393 Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed. We are confident they will be able to properly diagnose the issue with your unit.
A:AnswerThe oven will turn off automatically when using the Cook Time feature which counts down cooking time and turns off the oven when the cooking time is complete. However, there is not a way to automatically turn off the cooktop burners.
A:AnswerPress and hold the Wi-Fi button for 3 seconds to fully disconnect from the Wi-Fi. Please note: You will have to reconnect your SmartHQ app to your appliance if you would like to control your appliance from your phone again. You range will still function normally without being connected to Wi-Fi.
