Questions & Answers

Q: QuestionCan I remove the center griddle and put regular matching burner grates in the middle?

Asked 3 years ago by lamoine.

• A:Answer Yes, extra purchase but available

  Answered 3 years ago by CDonVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionLove the stove. The only thing I dislike so far is the Tone Volume. I have gone into the Special Features Menu, Sound Volume (Snd), the only options are ON and OFF. No Volume options. It's too low, cannot hear in the next room. Firmware update, maybe? Pls

Asked 3 years ago by OddMan.

• A:Answer There are 2 settings for Sound Volume. ON and OFF. There are no levels in this oven's software. Even the manual says so. If you think there are, you are incorrect. From the manual: Sound Volume (Snd) This feature allows the oven tone volume to be adjusted on and off.

  Answered 3 years ago by Oddman

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs the Broiler function Gas or Electric?

Asked 1 year ago by Anonymous.

Q: QuestionIs the fan loud?

Asked 2 years ago by Fan.

Q: QuestionIs the white version a matte white, or a gloss white?

Asked 2 years ago by Narcussist.

• A:Answer Gloss white

  Answered 1 year ago by MaryannCVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI love my new stove but having issues with convection cooking. Nothing seems to cook in the time it should. Does this oven decrease the temperature 25 degrees when using convection? The temp readout does NOT show it, but it seems to be a lower temp. Thx

Asked 2 years ago by Geoff.

Q: QuestionIs it possible to purchase drip pans to fit under the burners for this gas range? If so, what is the item number and where can they be purchased. Thanks.

Asked 3 years ago by Robin.

• A:Answer Hi there and thanks for reaching out. This range does not have any optional drip pans. We know this may be disappointing and we apologize for any inconvenience this causes. Please let us know if you have any additional questions and we’ll be happy to help. -Gina@GEA

  Answered 3 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan convection oven be switched to regular gas oven? Can you preset oven cooking time to turn on and turn off?

Asked 3 years ago by Jacqui.

• A:Answer Hi there, we appreciate you finding time to reach out to us. The convection feature will use gas to heat as well, so you won't need to make any changes. In addition, Cook Time counts down cooking time and turns off the oven when the cooking time is complete. You can select a desired cook time and use the number pads to program a baking temperature. Press the Cook Time pad and use the number pads to program a cooking time in hours and minutes. Then, press Start. This can only be used with Bake, Convection Bake, Convection Roast, and Air Fry. With that said, please know you cannot turn off the Cook Time without turning off the oven, so you may want to use the Timer feature instead since the oven will continue to operate when the timer countdown is complete. We hope this information is found useful and we're wishing you the very best. You'd make a great addition to our GEA family. - Guy@GEA

  Answered 3 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDOES IT COME W/ 3 RACKS IN THE OVEN? AIR FRY? STORAGE DRAWER? STEAM CLEAN?

Asked 4 years ago by cmm.

This question was asked about the related product: GE - 5.6 Cu. Ft. Slide-In Gas Convection Range with Self-Steam Cleaning, Built-In Wi-Fi, and No-Preheat Air Fry

• A:Answer I received 2 racks. I suppose you could order another one. I ordered the optional sliding rack on rails. Hasn't shown up yet. Has storage drawer. Has Steam clean. It's quite nice.

  Answered 3 years ago by OddMan

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionAre the racks self-cleaning?

Asked 4 years ago by Nancy.

• A:Answer Hi, Thanks for asking! We appreciate your interest and we'd be happy to help. All racks can be washed with warm, soapy water. Enameled (not shiny) racks can be left in the oven during the self-cleaning process. If you have any further questions let us know. Take care! -Sylvia@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat area is this stove available? Where can i buy if its on your site?

Asked 4 years ago by Latrice.

This question was asked about the related product: GE - 5.6 Cu. Ft. Slide-In Gas Convection Range with Self-Steam Cleaning, Built-In Wi-Fi, and No-Preheat Air Fry

Q: QuestionAre there any lights on the panel to show that a burner is still on?

Asked 3 years ago by Anonymous.

• A:Answer It's a gas stove, so, yeah... if you see light from the flame on the burners, it's on.

  Answered 3 years ago by OddManVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)