Black Friday is hereShop new DoorbustersShop now

Skip to content
Gift Ideas
26 Cypress St
Williston, VT 05495
Opens at 9 am
Find Another Store
Main Content

Questions & Answers

Page Showing 1-20 of 24 questions
  • QuestionDoes this dryer come with the power cord installed?

    Asked by Elvis.

    • Answer Yes it DOES come with a cord installed. It's a standard 110V gas dryer. I was confused by the details and also called GE direct. They said no cord also. The instruction manual is WRONG. This DOES come pre-wired with about 5' of cord. I really should follow up and get them to change the info. On another note, this dryer comes with TWO (2) sensors - a heat and moisture sensor. We're not sure that the moisture sensor is working and need to test it. We did get the extended warranty. Hope this helps! So far, so good.

      Answered by Chauncey

  • QuestionWhen I leave the dial on a time and close the door the dryer stays on without pressing the start button. But when I switch the dial to off it turns off. Why does it stay on when I open the door then close it even if I don't press start?

    Asked by Elvis.

    • Answer Hello- Thank you for your question. If you open the door to add something really quick the dryer can still stay on. This is normal operation. When a dryer timer is set on a Timed function, the timer knob will advance incrementally. This is normal. When the dryer is set to an automatic cycle, the timer will advance sporadically. At times, it may appear that the timer is not advancing; however, if the timer advances periodically during the indicated cycle this is a normal operation. The automatic thermostat control system continually senses the temperature of the air in the dryer drum. Wet laundry keeps this air cool. When the laundry is dry enough, the heat turns off. If the timer is not advancing in the Automatic cycle and/or the Timed cycle, it will require diagnosis to determine what parts are needed. If you have any additional questions in the future, please let us know. We are here to help! Joyce@GEA

      Answered by GE Answers

  • QuestionHow do I get the dryer to the maximum heat so it can dry faster?

    Asked by Elvis.

    • Answer Hey there, we appreciate you finding time to reach out to us. We're sorry to say there is no way to increase the heat on your dryer, so we would like to apologize if it's taking longer than expected. We know this can be annoying and we're happy to help. We suggest trying the following: 1) Using the proper venting material and making sure the vent ductwork is the proper length is very important to the operation of a dryer. GE Appliances recommends the use of a solid metal vent pipe 4" in diameter for adequate operation. 2) Remove and clean the lint filter each time it is used. The filter can be washed with warm soapy water to remove fabric softener residue from the screen. 3) Improper sorting can cause drying difficulty. Do not mix heavy, hard-to-dry items with lightweight items. We hope this is beneficial to you and we're wishing you the very best. - Guy@GEA

      Answered by GE Answers

  • QuestionWould a down comforter fit in this size dryer?

    Asked by Dryer.

    • Answer Hey there, and thanks for your interest in this gas dryer! We know how important adequate space is to ensure all your items fit properly into your dryer, and are glad to advise this dryer has 7.2 cu. ft. of capacity. While we can't address your specific comforter without knowing more about its size, this is considered a larger than usual capacity and will fit most items. The overall size, density and thickness should be taken into account when deciding whether to use the machine for the comforter, but as long as the item is not stuffed tightly into the tub and is able to move freely for proper drying, the performance should not be negatively affected. We hope this is helpful, but are more than happy to assist if you have any other questions or concerns. Wishing you all the best! -Sarah@GEA

      Answered by GE Answers

  • Questionthe lint trap is not drawing all the lint and pet hair in to the trap. and yes, my dryer exhaust is is wide open. what is the problem . this is the second same dryer with the same problem.

    Asked by nofaithinge.

    • Answer Hello- Thanks so much for checking with us. We are happy to help! Mixing "lint producing" fabrics with "lint collecting" fabrics allows lint to transfer to other garments, instead of being trapped in the lint filter. This is one of the most frequently found causes of linting. Solutions: Separate lint producers (flannel, cotton knits, terry towels) from lint collectors (fuzzy, brushed fabrics, synthetic blends. ex. corduroy, acrylic blankets, children's sleepwear). Separate dark colors from white and light-colored items. The filter should be cleaned after every cycle. Please keep in mind the lint filter isn't going to capture all lint and pet hair. We recommend using an extendable brush or a vacuum with an attachment to get any excess lint or hair out of the filter compartment. If you feel there is an issue that needs to be addressed, please reach out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@GEA

      Answered by GE Answers

  • QuestionWill the dryer heat if there are no clothes to dry in the machine?

    Asked by Karina.

    • Answer Hello- Thanks so much for checking with us. The dryer will still heat even if there aren't any clothes or towels inside. It may stop frequently due to the sensors. Note: We don't recommend running the dryer without anything inside. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA

      Answered by GE Answers

  • QuestionIs there a tone when the load is completed, and can that tone be turned off

    Asked by Cass.

    • Answer Yes. You can also adjust the volume to your liking

      Answered by Juanita

  • QuestionWhat is the lp gas conversion kit number to change to propane

    Asked by Brenda.

    • Answer Hello - Thanks for reaching out. The part number for the LP conversion kit is WE25X0217. Thanks again! -Mikayla@GEA

      Answered by GE Answers

  • QuestionIs there side vent kit part number for this GE dryer.

    Asked by Donny.

    • Answer I bought it (7.2 CF ALUM ALLOY DRUM GAS DRYER ) from Best buy on 9/4/21 and use about 5 times then on 9/23/21 it not heat at all .Today 11/3/21 I still wait for some one come to fix . Really BAD !!! .

      Answered by HanT

  • QuestionAre you able to take away the old dryer when delivering the new one?

    Asked by Dee.

    • Answer Yes they will remove old dryer for a small fee. It is worth it to pay for them to haul it away.

      Answered by Cooker

  • QuestionIs the installation included?

    Asked by Anonymous.

    • Answer I installed it myself. It simply involves hooking up the gas line according to the instructions, hooking up the vent line and plugging it into the outlet. It requires a 110 outlet not 220 as with an electric dryer. It took maybe 10 minutes total.

      Answered by Anonymous

  • QuestionDoes it come with the LP conversion kit or do i have to buy it??

    Asked by plumb02.

    • Answer Hello. We appreciate your interest in this dryer. While the LP conversion kit is available, it doesn't come automatically with the dryer; we regret any inconvenience that may cause. The kit is listed under part # WE25X217 (it may also be listed under its former number of WE25X0217). That might be available through your local dealer, or you can obtain the kit through our parts department - it can be ordered through our GE Appliances parts website, or you can reach the department at 1-877-959-8688. We hope this information is helpful, and are always happy to assist if you have any other questions or concerns. We’re wishing you all the best! -Sarah@GEA

      Answered by GE Answers

  • QuestionDoes this gas dryer have enough exhaust venting power to vent out the roof on a ranch house?

    Asked by GVE.

    • Answer This is a great question and we would love to help! For this, we suggest checking out the installation instructions found on our website. Once you have had a chance to view those, let us know if there are any other questions you might have. We're here to help! -Chris@GEA

      Answered by GE Answers

  • QuestionIs there an interior light??

    Asked by Ticked.

    • Answer Hi - Thank you for reaching out to us. Yes, this model does offer an interior drum lamp. We do hope you chose this great GE dryer for your home. Vikki@GEA

      Answered by GE Answers

  • QuestionDoes this model have a sanitize option?

    Asked by Tretty.

    • Answer Hello and thank you for asking. This model gas dryer does not offer a Sanitize cycle or option. Hope this helps. Geoff@GEA

      Answered by GE Answers

  • QuestionCan the direction of the door open be reversed - instead or open to the right change to open to the left

    Asked by khaim.

    • Answer Hello there, thank you so much for your interest in our dryer! Yes, we're pleased to let you know the door can be reversed and instructions can be found for this on page 17 of the installation instructions. We hope that's music to your ears and we're wishing you the best. We'd love to see you in our GE Appliances family! - Guy@GEA

      Answered by GE Answers

  • QuestionDoes the GE gas dryer have a side vent?

    Asked by Elaine.

    • Answer Hello- Thanks so much for checking with us. We are happy to help! Yes, this model does have a left side vent. There are 3 different venting options (Rear; Left; Bottom). We hope this is helpful! If you have any additional questions, please let us know. Thank you! Joyce@GEA

      Answered by GE Answers

  • QuestionWhere is this dryer made?

    Asked by Bonnie.

    • Answer Hello, thank you for your question. Manufacturing facilities (plant sites, where appliances are made) can and do change from time to time because GE Appliances continues to seek the most efficient manufacturing processes available. We make products all over the world for a Global marketplace. Therefore, your best source for manufacturing location is the packaging/product itself. While we are unable to supply you with the location; however, we can confirm that the washer model GTD45GASJWS was made globally. If you have any further questions or concerns, please don't hesitate to reach out as we are always here to help! -Chris@GEA

      Answered by GE Answers

  • QuestionDoes this dryer come with a propane conversion kit from natural gas or do I need to buy that separately?

    Asked by GroceryBaggins.

    • Answer Hey GroceyBaggins, we appreciate you taking a moment to contact us. Yes, this dryer does come with an LP conversion kit. We'd love to have you in our GE Appliances family and we're wishing you the best! - Guy@GEA

      Answered by GE Answers