Questions & Answers

Q: QuestionHow long is the manufacturer's warranty

Asked 4 years ago by CJ.

• A:Answer Hi! Wonderful question. This unit comes with a one year factory warranty that starts from the date of original purchase. More information about the warranty can be found on page 11 of your Use and Care manual, here: https://files.bbystatic.com/MZu%2FUG9ll19eQ%2BoZMNHTnw%3D%3D/Use%2Band%2BCare%2BInstructions%2BGTD33EASKWW.pdf - We hope this is helpful! Best wishes. -Michael@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionCan you dry a king size comforter in this dryer. Thank you,

Asked 4 years ago by Bix.

• A:Answer Yes

  Answered 3 years ago by Julie

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Q: QuestionI just bought this dryer and it's loud when it's running. Is it the way it sounds or something wrong with mines. It's brand new out the box

Asked 4 years ago by Lm.

• A:Answer Hello and congratulations on your new dryer! We're sorry to hear about the noise but are happy to help if needed. Noise can be very subjective so we recommend checking out our troubleshooting articles on our website. We have helpful information about what noises to expect from your dryer. If there is an issue, please use the warranty and call 1-800-432-2737 to schedule service. - John@GEAppliances

  Answered 4 years ago by GE Answers

  
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Q: QuestionWhat’s the width. I have limited space

Asked 4 years ago by Pat.

• A:Answer Hi there! This dryer is the standard, 27" in width. Thanks so much for the interest and let us know if you have any more questions. - John@GEAppliances

  Answered 4 years ago by GE Answers

  
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Q: Questiondoes this dryer gtd33easkww come with a drum light

Asked 4 years ago by maria.

• A:Answer Hi there, and thanks for reaching out to us about this electric dryer. Regrettably this model does not feature an interior drum light. We apologize for any inconvenience this may cause, and are available if you have any other concerns. All the best! -Sarah@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionI have a pretty decent size dent on the top panel of my dryer. Is this something you guys can fix?

Asked 4 years ago by Isaiah.

• A:Answer Hello there, we appreciate you reaching out to us and we're sorry to hear about the dent on your dryer. We know this must be frustrating and we're happy to help. If your dryer was delivered like this, we suggest contacting the Best Buy you purchased this from. If this dent occurred after the fact, we're sorry to say our technicians don't repair these. We apologize if this is an inconvenience and we're wishing you the best. - Guy@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionMy dryer door has a chipped pieces on top of door. i can send you a picture

Asked 4 years ago by susan.

• A:Answer Hello, Thanks for the review! We appreciate you choosing GE Appliances. We're sorry to hear about the issues you're having with your unit, and we know how frustrating this must be. We strongly suggest contacting the retailer. If there are any further questions let us know. Thank you for your time and have a great day! -Sylvia@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionDo you have this product in stock, in the secaucus location.

Asked 4 years ago by Anonymous.

• A:Answer Yes

  Answered 2 years ago by EddieMVerified Purchase

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Q: QuestionWill a 4 foot 30amp cord be ok to use on my GE dryer? Or does it have to be the 6 foot? Mod num dwxr463eg0ww

Asked 4 years ago by Punky.

• A:Answer If the four-foot cable will reach then it will be fine. With wire lengths, if they will reach, you can always go shorter from spec.

  Answered 4 years ago by SalinityNow

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Q: QuestionIs the front door hinged on the side (left or right) or on the bottom (drop-down door)?

Asked 4 years ago by Dean.

• A:Answer The door is attached to the right side. There are directions on how to change the hinges to the left side.

  Answered 4 years ago by SeanVerified Purchase

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Q: Questionis this dryer 120 volts

Asked 4 years ago by Anonymous.

• A:Answer Hello, Thanks for asking! We appreciate the interest and we'd be happy to help. In the specifications section we found that this dryer is 240 Volts. Let us know if you have any further questions or concerns. Take care! -Sylvia@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionCan this hold a queen sized comforter?

Asked 4 years ago by Anonymous.

• A:Answer Hello, thank you for your question. Dryer's are generally larger capacity than a washer so if your comforter fits in your washer, it should fit in this dryer. For large loads like this though, drying performance may suffer and may need to run twice for a complete dry. We hope this helps! Please feel free to reach out with any further questions. -Chris@GEA

  Answered 4 years ago by GE Answers

  
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Q: Questioncan you vent from either side

Asked 4 years ago by Anonymous.

• A:Answer Hello, thank you for your question. Yes, this dryer can vent through either side as well as the back. For instructions on how to do so, we recommend you check out page 15 of the installation instructions, found on our website's product page for this dryer. We hope this helps! Please let us know if you have any additional questions. You can reach out to us further at the “Contact Us” link on our website. – Chris@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionHOW CAN I PRINT OUT THE ENERGY STAR FOR THIS DRYER. I BOUGHT THIS DRYER AND NEED THE ENERGY CARD.GTD33EASKWW

Asked 4 years ago by LINDY.

• A:Answer Hi Lindy, thanks for reaching out. This model is actually not an Energy Star dryer. If you have any other questions or concerns, you can e-mail us using the Contact Us page on our website and a member of our team will be glad to help. We're wishing you the best! - Guy@GEA

  Answered 4 years ago by GE Answers

  
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Q: Questionwhat is the warrnty cost on ge electric dryer under 600 also what is cost to install and remove

Asked 4 years ago by chris.

• A:Answer Hello chris, Thank you for reaching out. We're happy to answer your question. All GE appliances comes with a one year limited warranty. You can also purchase an extended warranty anytime. Please check page 11 of the owner's manual for more information. https://files.bbystatic.com/MZu%2FUG9ll19eQ%2BoZMNHTnw%3D%3D/Use%2Band%2BCare%2BInstructions%2BGTD33EASKWW.pdf. Installation questions can be directed to your local Best Buy. We hope this helps. Mike@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionOur old dryers venting is hard coñnected to bottom floor. Can't move the dryer much, any direction. Would Best Buy remove old, in place dryer, to install new GE dryer? What modification is needed if any?

Asked 4 years ago by Rex536c.

• A:Answer They bring new venting out that is flexible. It should work.

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionMy new GTD33EASKWW dryer runs for about 3 seconds then stops. The breaker switch shows ON. When I switch it OFF then On the dryer works, again for just three seconds. I've tried this multiple times.

Asked 4 years ago by RickE.

Q: QuestionDo you sell a replacement dryer that will stack on top of my washing machine?

Asked 4 years ago by Karen.

• A:Answer Hi Karen, thanks for reaching out. In order to determine if a dryer is compatible to stack with your washer, we would need your washer's model number. If you still need help with this, please feel free to reach out to us via email or through social media with your washer's model number. We'd like to help as best we can. All the best. -Michael@GEA

  Answered 4 years ago by GE Answers

  
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Q: Questionif I am having the dryer delivered and installed, do they take my old one away?

Asked 4 years ago by Takeaway.

• A:Answer Yes they charge to remove old appliances

  Answered 4 years ago by KimmyVerified Purchase

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