Questions & Answers

Q: QuestionWhat is the correct propane conversion kit part number for this dryer?

Asked 5 years ago by Aron.

• A:Answer Hi Aron - Model GFD85GSSNWW is compatible with LP Conversion Kit WE25M87 (sold separately). Thanks for choosing GE! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionCan butane be used for this gas dryer? Thanks for your response.

Asked 4 years ago by Leslie.

• A:Answer Hello, Thanks for asking! We appreciate your interest and we're glad to help. We found that butane cannot be used for this dryer. Thanks for checking with us! -Sylvia@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWe recently installed this dryer and once we attempted to run it the first time it started flashing and beeping “E20”… we haven’t been successful in finding anything about this error code in the manual. HELP!

Asked 2 years ago by Martha.

Q: QuestionHow to dry tennis shoes or does it come with a shoe drying rack?

Asked 3 years ago by Fred.

• A:Answer Hey there! This beautiful dryer doesn’t come with the drying rack, but it can be purchased separately and is part WE02X29449. If we can provide any additional help, please let us know. -Gina@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionOther than cost, what is the main difference between this model and the profile PFD95GSPTDS?

Asked 3 years ago by Eric.

• A:Answer Hello. Thanks for reaching out about these beautiful models! Model #: GFD85GSPNRS has a Delay Dry - up to 24 hours option, model # PFD95GSPTDS has Advanced Technology Smart Features. including Adaptive MySettings and OTA Smart Updates. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWhats the app for this dryer?

Asked 4 years ago by Sandra.

This question was asked about the related product: GE - 7.8 Cu. Ft. 12-Cycle Gas Dryer with Steam - Diamond Gray

• A:Answer Hello and thanks for asking. Your dryer is GE Appliances WiFi Connect enabled. Visit geappliances.com/connect and enter your model number to show you the proper steps to connect your appliance. Please visit: GEAppliances.com/connect , to learn more about connected appliance features, to learn what connected appliance App’s will work with your smartphone. WiFi Connectivity: For assistance with the appliance or the ConnectPlus network connectivity, please call GE Appliances at 800.220.6899. This was found on page 5 of the manual. Hope this helps you out so you can then enjoy the many features available. Geoff@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWould a 70% propane / 30% butane mixture be able to work for this dryer. LPG is sold in a cylinder or tank and its a mixture of both propane and butane. My concern if a 70/30 mixture would work. Thanks.

Asked 4 years ago by Leslie.

• A:Answer Hi there, Thank you so much for your question! As long as the instructions for installation are followed, then there should be no problems with the mixture. If you have any questions regarding the gas mixture, we recommend consulting a gas technician. Keep in touch with us! Mike@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionGe smart dryer not working agter trying to connect to wifi. Start pause button blinking. Unplugged wont reset.

Asked 4 years ago by S.

This question was asked about the related product: GE - 7.8 Cu. Ft. 12-Cycle Gas Dryer with Steam - Diamond Gray

• A:Answer Hi there, we're very sorry to hear your dryer's lights are blinking. We know how annoying this must be, and we're happy to help. If unplugging the unit didn't help, we we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). Also, For help with the Wi-Fi we recommend you call the GE Appliances Connected Home Support Line at 1-800-220-6899. We're wishing you the best and hope this is what you needed to see to get you taken care of. - Guy@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionDo you need more clearance than 32 inches for installation?

Asked 4 years ago by Noni.

This question was asked about the related product: GE - 7.8 Cu. Ft. 12-Cycle Gas Dryer with Steam - Diamond Gray

• A:Answer No

  Answered 4 years ago by JohnNVerified Purchase

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Q: QuestionWhat pedestal is needed for this dryer?

Asked 5 years ago by Jjjj.

• A:Answer Hi there! Thanks for reaching out to us. The pedestal for this dryer is part number GFP1528SNWW and can be found online at this link: https://www.bestbuy.com/site/ge-washer-dryer-laundry-pedestal-with-storage-drawer-white/6387862.p?skuId=6387862 We hope this helps! Emily

  Answered 5 years ago by GE Answers

  
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Q: Questionwhat is the height

Asked 5 years ago by Chuck.

• A:Answer Hi Chuck - Thank you for reaching out to us. We appreciate your interest in this GE Smart front load dryer and are happy to answer this question for you! The overall height of this unit is 39.75 inches. For your reference, it has a overall width of 28" and an overall depth of 32". - If you have any additional questions or would like to learn more about the many great features that this dryer has to offer, please feel free to reach out to us on social media or via email through our Contact Us page online. We are always here to help! -Eliza@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionDoes it have at least one option that stays hot to the end of the cycle? I like to have towels hot when they come out of the dryer.

Asked 5 years ago by Nursecathy.

• A:Answer Hello Nursecathy, thank you for your question! There is not an option to have the dryer continue to produce warm air to keep the laundry warm. We apologize for the inconvenience. We hope this helps! Please let us know if you have any additional questions. You can reach out to us further at the “Contact Us” link on our website. – CV

  Answered 5 years ago by GE Answers

  
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Q: QuestionI would like to know if this product is 120 or 240 V along with the washer

Asked 5 years ago by Anonymous.

This question was asked about the related product: GE - 7.8 Cu. Ft. 12-Cycle Gas Dryer with Steam - Diamond Gray

• A:Answer The right answer is--120V

  Answered 4 years ago by andy

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Q: QuestionI need the cut sheet for exhaust venting location,thanks.

Asked 4 years ago by Koni.

This question was asked about the related product: GE - 7.8 Cu. Ft. 12-Cycle Gas Dryer with Steam - Diamond Gray

• A:Answer Hey there, Thank you for reaching out. For any documents for your appliance you need, please reach out to us on social media. We'll be more than happy to help you. Take care! Mike@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionDoes this washer and dryer have the option for a pedestal washer for delicates?

Asked 5 years ago by Dave.

This question was asked about the related product: GE - 7.8 Cu. Ft. 12-Cycle Gas Dryer with Steam - Diamond Gray

• A:Answer Hi Dave - GE® 7.8 cu. ft. Capacity Smart Front Load Gas Dryer with Steam GFD85GSPNDG and GE® 5.0 cu. ft. Capacity Smart Front Load ENERGY STAR® Steam Washer with SmartDispense™ UltraFresh Vent System with OdorBlock™ GFW850SPNDG are compatible with Optional Pedestal Accessory GFP1528PNDG (Sold Separately). Also, the washer is equipped with Delicates cycle. Thanks for viewing GE! Sue

  Answered 5 years ago by GE Answers

  
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