Questions & Answers

Q: QuestionIs a trim kit included with this microwave?

• A:Answer No, a trim kit is required but sold separately to match your kitchen style.

Q: QuestionWhat is the capacity of this GE Profile microwave?

• A:Answer This GE Profile microwave has a spacious 2.2 cubic feet capacity.

Q: QuestionDoes this microwave have a turntable?

• A:Answer Yes, it has an extra-large 16.5" turntable that rotates food for even cooking.

Q: QuestionDoes this microwave have a defrost function?

• A:Answer Yes, it offers both weight and time defrost options for your convenience.

Q: QuestionWhat type of controls does this microwave use?

• A:Answer This microwave features sleek and easy-to-clean glass touch controls.

Q: QuestionIs there a child lock feature on this microwave?

• A:Answer Yes, this microwave has a two-step child lock feature.

Q: QuestionWhat is smarter innovation?

• A:Answer Smarter innovation is a tech revolution, making kitchen life a flawless navigation.

Q: QuestionAre the product safety certifications and standards UL listed?

• A:Answer Yes, the product safety certifications and standards are UL listed.

Q: QuestionCan this microwave be connected to Wi-Fi?

• A:Answer Yes, this microwave can be seamlessly managed via Wi-Fi Connect.

Q: QuestionDoes this microwave have sensor cooking controls?

• A:Answer Yes, this microwave has sensor cooking controls for delicious cooking results.

Q: QuestionDoes this microwave have a timer?

• A:Answer Yes, this microwave has a minute timer to help keep you on track.

Q: QuestionDoes this microwave have a turntable?

• A:Answer Yes, this microwave includes an extra-large 16" turntable.

Q: QuestionI am looking for a built in replacement for my model no . JE1540WW 003 and the trim kit. Thank you

Asked 8 years ago by Joe.

This question was asked about the related product: GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - White

• A:Answer Hi Joe- Thanks for continuing to make GE Appliances a part of your home! The most comparable model is our GE Profile™ Series 2.2 Cu. Ft. Countertop Microwave Oven PEB7227DLWW (24 1/8"W x 14"H x 19 3/4"D). This model is compatible with GE® Optional 30" Built-In Trim Kit JX7230DLWW and GE® Optional 27" Built-In Trim Kit JX7227DLWW. The only difference between the 27" and 30" trim kit is the trim frame. If the microwave is installed over a 27" or 30" wall oven, be sure to match the trim kit width to the oven. Trim kits are not interchangeable. A trim kit consists of the trim frame, as well as an upper, lower, and rear duct that attaches to and encases the microwave inside the cabinet cut-out. It is important to only use the trim kit designed for that model. We suggest to view the Quick Specs at the following link for more details including cabinet cutout dimensions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227DL_R2_17.pdf - Thanks for reaching out to us. Enjoy! SUEatGEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionI currently have a GE Profile PEB7227AN3DD with a trim package. Is there a replacement that will allow me to use my trim kit?

Asked 1 year ago by Anonymous.

This question was asked about the related product: GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Gray

• A:Answer The current replacement models include the PEB7227ANDD which is available in limited quantities and model PCWK22U1WDD. If you used the 27" - JX7227SLSS or the 30" - JX7230SLSS built-in kit, they are compatible with the new model microwaves. To determine the size kit you used, measure the overall width including the trim on each side. -Vikki@GEAppliances

  Answered 1 year ago by GE Answers

  
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Q: QuestionI need to replace model peb7227sl1ss that unexpectantly stopped working after just 2 years. Will this model work with the existing trim kit?

Asked 5 years ago by DVW123.

This question was asked about the related product: GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black on Black

• A:Answer According to GE's Customer Service the PEB7227SL1SS is comparable to your existing microwave as long as the dimensions are the same as 14" H x 24-1/8" W x 19-3/4' D.

  Answered 3 years ago by GEDan

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Q: QuestionAre there any lights on the control panel, if so how do you turn them on? I can't see the numbers without putting a spotlight on it.

Asked 5 years ago by micro.

• A:Answer Hi Micro! Thanks for your question. There are not any lights on the control panel; the controls are not backlit. We're sorry for any inconvenience that this may cause. We appreciate hearing your feedback on this. Stay safe. - Emily

  Answered 5 years ago by GE Answers

  
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Q: QuestionWHAT MICROWAVE WILL FIT OUR TRIM KIT # JX7230SFSS ?

Asked 3 years ago by KASJMS.

• A:Answer Hey there - thanks for reaching out about your existing trim kit. We do not have any currently manufactured microwave models that are compatible to Trim Kit JX7230SFSS. Trim kits are model specific. So if you are going to purchase another built in microwave, you would need to purchase the compatible new trim kit as well to make sure it's installed properly. For example, for the model of microwave that this question is on, PEB7227ANDD, the compatible built in kits are as follows: For 27” cabinets: JX7227BLTS (Black Stainless); JX7227FMDS (Black Slate); JX7227SLSS (Stainless steel); JX7227ELES (Slate). For 30” cabinets: JX7230BLTS (Black Stainless); JX7230FMDS (Black Slate); JX7230SLSS (Stainless steel); JX7230ELES (Slate). We hope this is informative and please feel free to reach out to us anytime if you have any other questions, as we’re happy to help. Take care. Lauren@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionI am looking for the same GE Profile microwave that is in a Model Home with number PEB7727AN3DD. THIS model (without the 3) comes up in my search and says it is 14" tall vs. 'AN3DD' model is just shy of 13" tall. Is that possibly a discontinued model?

Asked 5 years ago by RobinR.

• A:Answer Hello, thank you for your question. The "3" at the end of your microwave's model number indicates manufacturing information. When the model is manufactured, these extra letters/numbers are placed on the appliance rating plate and product registration card. These letters/numbers are used to identify manufacturing specific data when the appliance is made. Should service or parts be needed, these are used as identifiers for the specific appliance. Therefore, the PEB7227AN3DD that you own and the PEB7227ANDD are the same model and will be a direct replacement. We hope this helps! Please feel free to reach out with any further questions you may have. -Chris@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionI am looking to replace a GE model JE1640WA in white. It is a built in microwave oven. I do not need the trim kit, just the microwave oven. Can you you give me the correct model microwave oven which is the direct replacement for this model?

Asked 5 years ago by Murrietaman.

This question was asked about the related product: GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - White

• A:Answer Hello Murrietaman, Thanks for the question! We appreciate you reaching out to us, and we'd be happy to help you find a replacement microwave oven. We found that the model you mentioned (PEB7227DLWW), would be a compatible replacement because of its similar dimensions to your current model. Its built-in capability would make it a viable option as well. We were able to continue your search and found another compatible model (PEB7227ANDD). More information on this model including can be found in the following links: (Model PEB7227ANDD) https://www.bestbuy.com/site/ge-profile-series-2-2-cu-ft-built-in-microwave-gray/6337997.p?skuId=6337997 (Dimensions) https://files.bbystatic.com/WoWkmOr0Bbefb5a5Urivcw%3D%3D/df6b7968-930b-4c9c-a48c-6b26832b5a68.pdf We hope this information has been helpful, and we thank you for your loyalty to GE Appliances. If there are any more questions, please contact us using the link on our website or social media. Take care! -Sylvia@GEA

  Answered 5 years ago by GE Answers

  
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