Questions & Answers

Q: QuestionWe have model PEB7227AN1DD. I need to know what model would fit in this space. I need to replace

Asked 5 years ago by Tom.

• A:Answer Hello, Great question! We appreciate your loyalty to GE Appliances and we'd be happy to help. We found that model PEB7227DLBB would be a compatible replacement. You can view this appliance in the link below: https://www.bestbuy.com/site/ge-profile-2-2-cu-ft-built-in-microwave-black-on-black/5958622.p?skuId=5958622 Hope this helps! -Sylvia@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionCan you use trim kit JX7230SLSS with microwave Model #PEB7227ANDD? I'm looking for 30" trim kit to match Model #PEB7227ANDD

Asked 5 years ago by MikeA.

This question was asked about the related product: GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Gray

• A:Answer Hello MikeA, Thanks for reaching out. We're more than happy to answer your question. This this trim kit is compatible with microwave model PEB7227ANDD. If you have any other questions, please feel free to reach out to us via social media or through our Contact Us page. We hope this helps. Best wishes. Mike@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionI need to replace PEB7226SF1SS (which stopped working after 3 years). Which new model I should order so that I can use existing trim kit? Can my existing trim kit (of PEB7226SF1SS) will work for new PEB7227DLBB?

Asked 5 years ago by Mak.

• A:Answer new microwave is just enough wider and longer that the old does not fit. Screw holes are not the same and the bases design is taller in places. I altered my old one and made it work but it sticks out about 1 inch more than the old. Biggest problem is it is deeper than the old one and sets higher on the base unless you do some creative bending. I needed mine asap for the holiday meal so I made it work.

  Answered 5 years ago by robookieVerified Purchase

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Q: QuestionAre parts still available for the GE JET343G Microwave/Convection Oven? Also, how many cubic feet is it? Thank you

Asked 5 years ago by Cris.

This question was asked about the related product: GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - White

• A:Answer Hello Cris, We appreciate you reaching out and are happy to answer your question. For any questions regarding parts, we recommend you contact our parts store. You can call them at 1-877-959-8688 Mon-Fri 8am to 8pm, Sat 8:30am-5pm ET. This microwave is 1.4 cubic feet. If you have any other questions, please feel free to reach out to us via social media or through our Contact Us page. We hope this helps. Best wishes. Mike@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionHello. We need to replace a GE Dual Wave III, Model #JE1455L003. Can you please tell me what current model will fit our space? Thank you so much.

Asked 5 years ago by Jenni.

• A:Answer Hi there Jenni, Thanks so much for reaching out. We're happy to help find a replacement model. We would like to recommend model PEB9159SJSS. This model requires the same cutout space as your current model, so no modification is needed to your cabinet space. Please note that you will need to use the built in kits for this model since they are made model specific. Optional 27" Built-In Kit JX9152SJSS Optional 30" Built-In Kit JX9153SJSS We hope this model is to your satisfaction. Best wishes -Mike@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionI have to replace an existing GE microwave, Model JE1860WH. I know that you have to have a riser to get the built-in positioned correctly. Does this come with it or will the riser for my old one fit this one?

Asked 5 years ago by WestTexasGal.

This question was asked about the related product: GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - White

• A:Answer Hello WestTexasGal - Thank you so much for reaching out about your microwave needs. This is the perfect model to replace your current unit. The riser is included in the trim kit which is sold as a separate accessory. Old trim kits will not retrofit new models. We apologize for the inconvenience. The trim kits needed to install the unit are the 27" JX7227DLWW or 30" JX7230DLWW. Keep in touch! - JB

  Answered 5 years ago by GE Answers

  
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Q: Questionneed to replace GE Monogam Microwave oven...model nbr JET 343G-002 as GE has discontinued making parts for this item...the measurements for this micro are; W 23 5/8: H...14 1/2: D...17"....have opening of W 25 1/2"...H...18 3/4" D 23 1/2 "....

Asked 6 years ago by gj12.

This question was asked about the related product: GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - White

• A:Answer Hi gj12 - Thanks for reaching out to us! We are sorry to hear the necessary parts are no longer available and apologize for any inconvenience this has caused. A replacement will require cabinet modifications. Model PEB7227DLWW is 14"H x 24 1/8"W x 19 3/4"D. We suggest viewing the Quick Specs for cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227DL_R2_17.pdf - We also offer GE Profile™ 1.5 Cu. Ft. Countertop Convection/Microwave Oven Model # PEB9159DJWW (Dimensions: 13 H x 21 3/4 W x 20 D). See Quick Specs for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB9159DJ_R2.pdf - If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionHow long is the warranty on this microwave

Asked 6 years ago by Warranty.

• A:Answer Hi - Model PEB7227DLBB comes with a Limited 1-year entire appliance warranty. See written warranty for full details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40780-1.pdf - GE Appliances Repair is well equipped to take full and comprehensive care of your appliances. Conveniently schedule service online at GEAppliances.com/service or call GE Appliance Service at 1-800-GECares (1-800-432-2737); Monday – Friday: 7 a.m. – 10 p.m. ET; Saturday – Sunday: 8 a.m. – 6 p.m. ET. We'd love to have you in the family! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionI need to replace the original built in microwave that was purchased when this home was built 15 years ago. The Model Number is DE68-40938A. Is this microwave compatible? If not, can you provide me the model number that is? Thank you!

Asked 6 years ago by TEBaker.

• A:Answer Hi TEBaker - We certainly appreciate your loyalty and glad to help! We were unable to identify Model Number DE68-40938A. Please double check the number. PEB7227DLBB can be installed in a 27" or 30" wide cabinet with GE® Required 27" Built-In Trim Kit JX7227DLBB or GE® Required 30" Built-In Trim Kit JX7230DLBB (sold separately). Note: If you have a built-in double oven or double ovens with microwave, they are designed as one model and are wired together. You cannot replace just one of the ovens or the microwave. You would need to replace the entire double oven. You can also reach out to us at GEAppliances.com. We are always eager to help. Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionWe are looing for a 24" undermount microwave for a small kitchenette. Does this have that capability?

Asked 6 years ago by Mark.

• A:Answer No idea about size - but I would buy a different microwave! This one is TERRIBLE! The latch door opener broke within first 2 weeks of use - right out of the box - very hard to push to open it, then after they came out to fix it, it broke while the repair guy was here, so had to order all new front door, front panel and latch - after, they scheduled me two times, and I waited all day for technician, I called and they had cancelled my order..so I had to reschedule again - after that time, guy comes out and fixes it with all their new parts, and it would open, but still making the same catching feeling, then broke again, so he took some of the old parts, and mixed them with the new parts, and got it working....I am sure it will break again, as all the parts are cheap and made of plastic gears.... I know because I watched him take it apart and put it back together - We have a spare microwave in garage from Walmart that opens and closes great and will use that when it breaks again. Only reason I ordered this one was because I have a built in space and have to accommodate that.

  Answered 6 years ago by PamelaRVerified Purchase

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Q: QuestionI have a 20 year old JE1860GB 001 that is nearing the end of its life. I have the trim covering which has a 24” X 13” opening for the unit. The ext dimensions of the trim covering are 29 3/4” X 19 1/8”. Which microwave should I purchase that will fit?

Asked 7 years ago by Scott.

• A:Answer You will most likely need to purchase a new trim kit to match the new microwave. We replaced a GE microwave model that was only 4 years old and the new replacement (the GE model recommended to replace it) was not compatible with the trim kit. The metal brackets would not work with the new microwave. Good news, though. The new trim kit works well and is designed to be much more sturdy than the old one we replaced. We purchased the GE microwave PEB7227SLSS and the trim kit JX7230SLSS. They are compatible and a great option for replacement.

  Answered 7 years ago by MrsBioVerified Purchase

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Q: QuestionI have the GE JE1860GB-003 I am trying to replace it with a newer model. Which would fit In the same cabinet hole. My cabinet measurements are: (H 16-3/4) (W 25-1/2) (D 26) If i get the newer model GE do i need to buy a new trim or use the same old?

Asked 7 years ago by Sam.

• A:Answer Hi Sam- The comparable model is our GE Profile™ Series 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227DLBB. Trim kits are not interchangeable. You will also need GE® Required 27" Built-In Trim Kit JX7227DLBB or GE® Required 30" Built-In Trim Kit JX7230DLBB. We suggest to view the Quick Specs at the following link for more details including cabinet cutout dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227DL_R2_17.pdf - We certainly appreciate your loyalty! Enjoy- Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionI have an old profile microwave that fits under my cabinet. What model can I look at for replacement that is not $1000+ or what are my options? I don’t want one sitting on my cabinet.

Asked 7 years ago by Grammy.

• A:Answer Hi Grammy- We certainly appreciate your loyalty! GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31DFBB and GE® 0.7 Cu. Ft. Capacity Countertop Microwave Oven JEM3072DHBB are compatible with optional Undercabinet Hanging Kit JXA019K (sold separately). This hanging kit allows you to free up counter space. Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionI have a GE model JE1456LWH built in microwave can you tell me what cubic size could replace it? Thanks!

Asked 7 years ago by Taz.

This question was asked about the related product: GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - White

• A:Answer Hi Taz- The most comparable model is our GE Profile™ Series 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227DLWW (24 1/8"Width x 14"Height x 19 3/4"Depth). If installed in a cabinet, it is compatible with GE® Required 27" Built-In Trim Kit JX7227DLWW and GE® Required 30" Built-In Trim Kit JX7230DLWW. We suggest to view the Quick Specs for cabinet cutout dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227DL_R2_17.pdf - We certainly appreciate your loyalty! Keep in touch - SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionI'm looking for a built in replacement for GE model JE186BH 03. Will this microwave work? Thanks,

Asked 8 years ago by Ronnie.

• A:Answer Hi Ronnie- It's great to hear from you! Thanks for continuing to make GE Appliances a part of your home. Yes, GE Profile™ Series 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227DLBB is a comparable model. It is compatible with GE® Optional 27" Built-In Trim Kit JX7227DLBB and GE® Optional 30" Built-In Trim Kit JX7230DLBB (Built- in Trim Kits are not interchangeable. A trim kit consists of the trim frame, as well as an upper, lower, and rear duct that attaches to and encases the microwave inside the cabinet cut-out. It is important to only use the trim kit designed for that model.) We suggest to view the Quick Specs for details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227DL_R2_17.pdf - Enjoy! SUE@GEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionHi, I am purchasing a PT7050SFSS and need a microwave with a side swing door to go with it. Could you recommend a microwave model number that has a side swing door and also include the model number of the trim kit to go with it.

Asked 8 years ago by Donna.

This question was asked about the related product: GE - Profile 2.2 Cu. Ft. Built-In Microwave - Gray

• A:Answer Hi Donna- Thanks for choosing our GE Profile™ Series PT7050SFSS! We suggest to view our GE Profile™ Series 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227SLSS and GE® Optional 30" Built-In Trim Kit JX7230SLSS (sold separately). Check out the Quick Specs at the following link for details including cutout dimensions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227SL_BL_R2_17.pdf - Enjoy! SUEatGEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionNeed to replace a 15 yo dead microwave above range in space between cabinets 29 3/4 inches wide. Current microwave is 15 inches deep by 15 1/2 inches high and 29 3/4 inches wide. Looks like the JNM7196DKWW should fit. Correct?

Asked 8 years ago by JohnB.

This question was asked about the related product: GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - White

• A:Answer Hi JohnB- Yes, all 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. JNM7196DKWW is approximately 29 3/4"W x 16 1/2"H x 15 1/2"D. Check out the Quick Specs for more details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JNM7196DK_C3.pdf - Thanks for your loyalty. Enjoy! SUEatGEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionWhat color is this microwave? The description says stainless steel but the photo shows a black microwave, not stainless steel.

Asked 8 years ago by sonoma.

This question was asked about the related product: GE - Profile 2.2 Cu. Ft. Built-In Microwave - Gray

• A:Answer It is black glass - no stainless. The trim kit comes in stainless steel so they consider this the stainless steel model.

  Answered 8 years ago by johnVerified Purchase

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Q: QuestionQuestion for GE. I need to replace a 2009 Built in GE profile Microwave oven with 27 Inch Trim Kit. Is there a current model that will allow me to utilize the same frame and trim kit. If not what do I need? My current model # is PEB2060M1ss

Asked 8 years ago by MacHarry.

This question was asked about the related product: GE - Profile 2.2 Cu. Ft. Built-In Microwave - Gray

• A:Answer Hi MacHarry- We appreciate your loyalty! Trim Kits are not interchangeable. A trim kit consists of the trim frame, as well as an upper, lower, and rear duct that attaches to and encases the microwave inside the cabinet cut-out. It is important to only use the trim kit designed for that model. We suggest our GE Profile™ Series 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227SLSS and GE® Optional 27" Built-In Trim Kit JX7227SLSS (Stainless Steel) or GE® Optional 27" Built-In Trim Kit JX7227ELES (Slate). SUEatGEA

  Answered 8 years ago by GE Answers

  
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