A:AnswerThere is no part on your refrigerator that could cause odors. We do recommend that you carefully pull your unit out and clean underneath and behind it. You should also use a tablespoon of baking soda with a quart of water to clean the interior of your unit. It's also important to ensure that all food is closed and airtight and that there are no spills or leaks. Lastly, know that you are able to place baking soda inside your unit to help dissipate these odors completely.
A:AnswerHi there - this great GE Profile refrigerator has the distinction of being “Made in America”. When we say, “Made in America,” we mean designed, engineered, and manufactured by thousands of U.S. employees who are proud to see their work in your homes. An appliance designated "Made in America" has 70% - 90% U.S.-based content. This includes parts, factory operations and wages. We hope this helps in your decision making! Lauren@GEAppliances
A:AnswerHello - We appreciate your interest in our beautiful GE Profile French door fridge. Yes, this model PWE23KYNFS does have wheels. Thanks for taking the time to reach out, and we hope you have a wonderful day. Kind regards. - Don@GEA
A:AnswerHello- We appreciate you taking the time to send in your feedback. We apologize that your refrigerator is causing concern and can understand how disappointing and frustrating that is. We always strive to providing solutions as well as quality products for our customers. If you haven't already, we suggest calling to schedule service with one of our technicians- GE Appliance Service
1-800-GECares (1-800-432-2737)
Monday – Friday: 8 a.m. – 9 p.m. ET
Saturday – Sunday: 8 a.m. – 6 p.m. ET
They will be familiar with the unit and are confident they can help you out. Let us know if you need anything else in the future. Take care! Dianna@GEA
A:AnswerHello there - we appreciate you reaching out to us. We can confirm that the water filter comes included with this unit alongside a bypass filter if you choose not to use the filter. -- We hope this was helpful, and please let us know if we can help with anything else. Take care. - Pablo@GEA
A:AnswerThank you for connecting with us! This refrigerator should come with a filter bypass plug; however, if you would like to receive a free bypass plug, please reach out to us on social media or call 1-800-432-2737. We hope this helps, and we look forward to hearing from you. Best regards – Matthew@GEA
A:AnswerHello, thanks for asking us this question. This is the water line, yes. Instructions for hooking up this water line are located on page 42 of the installation guide located here: https://files.bbystatic.com/pOcImEiSKVRWrfuy84ZpXw%3D%3D/dcdac34d-f8b0-4001-b6ce-268de146bb95.pdf. This also includes the kits required, and materials needed. We're sure you're going to love getting refreshing water from your dispenser, and we wish you all the best. Kindly reach out with additional questions. -Kacie@GEA
A:AnswerOh goodness! We're awfully sorry to hear that your ice maker is leaking water and that the switch is not working. That's not something we want our customers to experience. This is a situation that would require a service technician to check out. You can schedule an appointment by calling 1-800-432-2737. If you need any assistance, please let us know. Mike@GEA
A:AnswerHello- Thanks so much for reaching out we are happy to help! This model has an internal water dispenser that uses the RPWFE filter that reduces trace pharmaceuticals from water and ice. (Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users’ water). If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA
A:AnswerHello, thank you for your question. This refrigerator has two rollers on the back to allow you to easily move it into place. Once it has been moved to the position you want, you can use the leveling legs at the front to adjust it to the height you prefer. For more information, we recommend you check out the installation instructions found on our website on the product page. We hope this helps! -Chris@GEA
A:AnswerHi there, we appreciate your interest in our refrigerator! The dimensions of the ice bucket are 6-1/4" H x 9-5/8" W x 13-1/3" D. We hope that helps and we're wishing you the best. - Guy@GEA
A:AnswerHello,
Great question! We're appreciative of your interest in this model and we'd be happy to provide you with an answer. The recommended cutout depth is 33-1/4". You can see the rest of the appropriate cutout dimensions in the specifications table. Hope this helps!
-Sylvia@GEA
A:AnswerHello Janjan,
Thank you for reaching out to us about this amazing model refrigerator. This is a great question and we are happy to help. The case depth without the doors is 24-3/8". To find more information about the dimensions of the unit please view the specification guide that can be found here: https://files.bbystatic.com/1jFMz1wcwSb3HSe5%2BJsMKw%3D%3D/26183936-d7cb-49fe-9c69-76f7cd25c9b0.pdf. We hope this information helps, feel free to reach out again with any other questions you may have. Have a great day!-Avery@GEA
A:AnswerHi there! We'd love to help! The approximate dimensions for this model are as follows: 69 7/8" H x 35 3/4" W x 31 1/4" D. We hope that this helps! All the best. -Michael@GEA
