Questions & Answers

Q: QuestionDoes this refrigerator have a water filter?

• A:Answer Yes, it comes with an advanced water filtration system that uses the RPWFE replacement filter.

Q: QuestionWhat type of lighting is used in the refrigerator?

• A:Answer This refrigerator uses showcase LED lighting to provide optimal visibility.

Q: QuestionWhat is the capacity of this refrigerator?

• A:Answer This GE Profile refrigerator has a total capacity of 27.7 cubic feet.

Q: QuestionDoes this GE Profile refrigerator have an ice and water dispenser?

• A:Answer Yes, this refrigerator comes equipped with an ice and water dispenser.

Q: QuestionHow does the refrigerator help maintain the freshness of food?

• A:Answer It uses TwinChill evaporators to maintain separate climates in the fresh-food and freezer sections, which helps keep food fresh longer.

Q: QuestionAt what temperature should the refrigerator be ?

Asked 5 years ago by Anonymous.

• A:Answer Refrigerator temperature is factory preset for 37 degrees F and the freezer is preset for 0 degrees F. Too low of a temperature for the refrigerator will freeze your fresh fruits/vegetables (and use more energy). Too high of a temperature can shorten the shelf life of dairy, fresh meat and fruits/vegetables. After installation, allow 24 hours for temperature to reach presets.

  Answered 5 years ago by HealthyBrushingVerified Purchase

  Helpful (8)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionHello, this question goes out to GE or anyone who might know. Does this model or any GE model refrigerator use a linear compressor? I've heard that GE appliance's parent company invented the invert linear compressor, so I thought it might've passed down.

Asked 8 years ago by Jerry.

This question was asked about the related product: GE - Profile Series 27.8 Cu. Ft. French Door Refrigerator

• A:Answer Hi Jerry- Thanks for viewing our GE Profile Series! As of January 1994, all GE branded refrigerators moved from a rotary compressor to a reciprocating compressors. Additionally, none of our refrigerators use linear (inverter) compressors. A reciprocating compressor, also known as a Scotch Yoke compressor, is designed to give years of reliable service. The main component of a refrigerator is the compressor so high quality is very important. This type of compressor consists of a reciprocating piston operating in a stationary cylinder. See the following link for more details: http://products.geappliances.com/appliance/gea-support-search-content?contentId=18739 - Keep in touch! SUE@GEA

  Answered 8 years ago by GE Answers

  
  Helpful (8)Unhelpful (3)ReportAnswer this question

Q: QuestionHow do I change the temperature display from Fahrenheit to Celsius?

Asked 1 year ago by N.

• A:Answer Press and hold "Ice Maker" and "Door Alarm" simultaneously for 3 seconds to switch between Fahrenheit and Celsius (F/C).

  Answered 1 year ago by GE Answers

  
  Helpful (3)Unhelpful (0)ReportAnswer this question

Q: QuestionWhere are GE refrigerators manufactured?

Asked 5 years ago by Oldtimer.

This question was asked about the related product: GE Profile - 27.7 Cu. Ft. French Door Refrigerator with Hands-Free AutoFill - Black Stainless Steel

• A:Answer Decatur, AL in the US

  Answered 5 years ago by BpoetVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo the GE profile models count how many oz of water are being dispensed?

Asked 3 years ago by Dan.

• A:Answer No it does not. However it does have a sensor. You press the sensor, wait a moment, and it will fill the glass about an inch from the rim.

  Answered 3 years ago by SherriVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the PFE28Kskss have the ice depensor in the top with the water and deepened in the same area? Does the top ice cube storage take up space in refrigerator area? Where does the bottom extra ice maker sit?

Asked 6 years ago by Klaguna.

This question was asked about the related product: GE - Profile Series 27.8 Cu. Ft. French Door Refrigerator

• A:Answer The ice maker is in the back of the door and does not use up space in the refrigerator. The bottom ice maker is optional.

  Answered 6 years ago by GatorsVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: Questionwhat temp do you set the fridge and freezer at?

Asked 6 years ago by Diana.

This question was asked about the related product: GE - Profile Series 27.8 Cu. Ft. French Door Refrigerator

• A:Answer Hi Diana - Thanks for choosing GE! We recommend 0 degrees for the freezer and 37 degrees for refrigerator(factory settings). We suggest to view pages 9-10 of the Owner's Manual at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60792-3.pdf - Enjoy! Sue

  Answered 6 years ago by GE Answers

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionFor model PFE28KSKSS, how much cold water is stored? How big is the water tank?

Asked 6 years ago by mike.

This question was asked about the related product: GE - Profile Series 27.8 Cu. Ft. French Door Refrigerator

• A:Answer Hi Mike - Bottom freezer and French door refrigerators have a water reservoir coil in the fresh food section that holds 12 - 24 oz. of water (PFE28KSKSS 12 oz). The water is chilled and stored until it is needed. Since the reservoir is in the fresh food section, the water will not be ice-cold. The first time the dispenser is used, the chilled water lever may need to be pressed for two to three minutes to fill the reservoir for the first time. It takes approximately seven seconds to fill an eight ounce glass with water. After the 12 oz. of cold water is dispensed, any additional water dispensed will not be chilled until the water in the coil tubing has had time to chill again. Thanks for choosing GE Profile! Sue

  Answered 6 years ago by GE Answers

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhere is this refrigerator made?

Asked 9 months ago by Johnny.

• A:Answer This product has the distinction of “Made in America”. When we say, “Made in America,” we mean designed, engineered, and manufactured by thousands of U.S. employees who are proud to see their work in your homes. An appliance designated "Made in America" has 70% - 90% U.S.-based content. This includes parts, factory operations and wages. Lauren@GEAppliances

  Answered 9 months ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionCan the door and drawer come off so that it will fit through the front door of our house?

Asked 1 year ago by Size.

• A:Answer The doors and drawer can be removed for installation! The full instructions can be found on page 29 of the manual. Thanks for confirming with us.

  Answered 1 year ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you access the ice elsewhere besides the door dispenser? Like for putting in a cooler or?

Asked 4 years ago by Joya.

• A:Answer Yes. Inside the left door, there is a handle. Pull it down, open, ice is in the bin. It does not make much to fill up the bin. You may consider adding a second ice maker for in the freezer.

  Answered 3 years ago by SherriVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionGE profile Model PYE18 H Freezer seems to stay -30 F Fridge -5 How can we set temperature to -4. +4 Thanks

Asked 5 years ago by Rufus.

This question was asked about the related product: GE - Profile Series 27.8 Cu. Ft. French Door Refrigerator

• A:Answer Hello Rufus - We hope you are enjoying your Profile refrigerator. The temperature in the fresh food section can range from 34-42 degrees F and the freezer will reach -5 to +8 degrees F. You can set the temperature by pressing the Freezer or Fridge button on the control panel to raise the temperature by one degree. When the setting reaches its top setting, it will cycle back down to the lowest. Keep in touch! - John@GEA

  Answered 5 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the face of the door magnetic? Want to be able to use magnets to hold up child's artwork.

Asked 6 years ago by jpeezy.

This question was asked about the related product: GE - Profile Series 27.8 Cu. Ft. French Door Refrigerator

• A:Answer Hello Jpeezy. The refrigerator door will hold a magnet. Thank you for your interest. Olga

  Answered 6 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionHow tall of a water bottle can fit in the dispenser area? Can you put an ice bucket there? I guess I'm asking what are the dimensions of the dispenser area? Thanks

Asked 6 years ago by wbielins.

This question was asked about the related product: GE - Profile Series 27.8 Cu. Ft. French Door Refrigerator

• A:Answer to set it vertical in the opening, 10 3/4". You can angle it slightly and fill a taller water bottle.

  Answered 6 years ago by TomhVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (4)