Questions & Answers

Q: QuestionHow do I clean this oven?

• A:Answer This oven features a self-cleaning function that includes the option for steam cleaning light soils.

Q: QuestionCan I use this oven for air frying?

• A:Answer Yes, this oven has a built-in air fry feature that doesn't require preheating, a basket, or a special tray.

Q: QuestionDoes the oven come with a temperature probe?

• A:Answer Yes, a temperature probe is included with this oven to help ensure food is cooked properly.

Q: QuestionWhat is the capacity of each oven?

• A:Answer Both the upper and lower ovens have a capacity of 5 cubic feet.

Q: QuestionWhat type of display does this oven have?

• A:Answer This oven has a 7-inch, full-color touch screen display.

Q: QuestionWhat does the trim piece look like that installs at vent? Bottom of unit? Stainless? Can that be bought separately? My installer lost it

Asked 5 months ago by Vent.

• A:Answer The bottom trim piece looks like a flat solid piece of stainless trim. Please locate your complete model number and contact our GE Appliances Parts & Accessories Store at 1-877-959-8688 for assistance identifying the correct replacement part for your oven. - Vikki@GEAppliances

  Answered 5 months ago by GE Answers

  
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Q: QuestionWhat is the length of the door handles.

Asked 11 months ago by Miss.

• A:Answer The handles are approximately 29 1/2" long.

  Answered 11 months ago by GE Answers

  
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Q: QuestionToday is 7-21-2024. They current pickup date is November 29, 2024. Why is the shipping date so far out?

Asked 1 year ago by Pablo.

• A:Answer To better answer your question, we ask that you please contact the Best Buy Customer Service or local retail store.

  Answered 1 year ago by GE Answers

  
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Q: QuestionIs this a regular bake oven as well?

Asked 1 year ago by Choco.

• A:Answer Hi there - Thanks for reaching out to check in with us about this. Yes, this oven model is equipped with traditional oven modes as well as convection. To read more about the oven modes, see page 12 and 13 of the Use and Care Manual which is located in the "From the Manufacturer" section of this product page. We hope this is helpful. Kind regards. Julia@GEAppliances

  Answered 1 year ago by GE Answers

  
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Q: QuestionIs there anything that can be done to change the door hinges/latches so the doors are easier to open & close? There are many concerns about this in the main comments section

Asked 1 year ago by Super.

• A:Answer Hello - The strike angle can be adjusted if the door is too difficult or easy to open or close. Please follow the steps listed in the "Door Strike Adjustment" section on pg. 5 of the Installation Instructions. Thanks for reaching out to us. Take care. -Don@GEAppliances

  Answered 1 year ago by GE Answers

  
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Q: QuestionThinking of buying this double oven with a left hand side swing door. Want to know if door opens to 90 degrees can you remove the racks ? Or does the door need to swing wider ? Any help is appreciated.

Asked 4 years ago by Chefmother.

Q: QuestionHi will be buying and shipping the double oven in the Philippines, is there a special socket for this item and easy to install?thank you

Asked 4 years ago by Lorna.

• A:Answer Units of this type are "hard wired" in an electrical box with no plugs.

  Answered 11 months ago by John

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Q: QuestionIf I purchase this oven and when it arrives I do not like it (hard to find one where I can physically see it) can I return the unit through Best Buy for a full l refund without issue?

Asked 1 year ago by RMiller.

• A:Answer To best answer your question, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your question or direct you to your local store for further assistance.

  Answered 1 year ago by GE Answers

  
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