Questions & Answers

Q: QuestionAre there hot surface indicator lights on this cooktop?

• A:Answer Yes, this cooktop has hot surface indicator lights.

Q: QuestionCan the cooking elements on this cooktop be combined?

• A:Answer Yes, the cooking elements can be combined into one cooking area.

Q: QuestionWhat is the wattage of element 3 on this cooktop?

• A:Answer Element 3 on this cooktop has a wattage of 3000 watts.

Q: QuestionIs there a way to prevent unintended activation of this cooktop?

• A:Answer Yes, there is a control lock capability to protect against unintended activation.

Q: QuestionIs a power cord included with this cooktop?

• A:Answer Yes, a power cord is included with this cooktop.

Q: QuestionDoes this cooktop have a downdraft exhaust system?

• A:Answer Yes, this cooktop features a powerful downdraft exhaust system.

Q: QuestionWill this model fit to replace my old cooktop model JP989BK1BB?

Asked 1 year ago by Hopeful.

• A:Answer We have reviewed the specifications for your existing downdraft cooktop and for the new PP9830DRBB model. We can confirm the cutout dimensions needed for both units are the same. There is a fractional difference in the overall width dimensions of the two units. We do not anticipate this being an issue. That said, we do encourage you to doublecheck and measure the opening you have available in your counter top and compare those to what is needed for the new model. To view the document listing all pertinent dimensions, click on the "Features" tab and scroll to the bottom of the list to find the "Specifications Sheet". Also, we recommend removing the old cooktop and downdraft system entirely and replace it with the new system that comes with the new cooktop.

  Answered 1 year ago by GE Answers

  
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Q: QuestionIs the vent system recirculating the air or does it need to be piped out.

Asked 2 years ago by Anonymous.

• A:Answer No it does not recirculate the air. The air needs to be piped outside of the house.

  Answered 2 years ago by LovelightVerified Purchase

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Q: QuestionIs this a downdraft cooktop and does it come in stainless steel

Asked 3 years ago by Lili.

• A:Answer It comes with stainless Steel trim and knobs for an extra $200

  Answered 2 years ago by Anonymous

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Q: QuestionDo this model require 220 or can you use 110?

Asked 4 months ago by 2500.

• A:Answer For this cooktop, you must use a three-wire, single-phase AC 208Y/120V or 240/120V, 60 Hz electrical system with separate ground.

  Answered 4 months ago by GE Answers

  
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Q: QuestionDo you need special cookware?

Asked 4 months ago by Anonymous.

• A:Answer The recommended cookware for this cooktop is stainless steel, aluminum, copper bottom, porcelain enamel or cast iron. See page 10 of the Owner's Manual for more information here: https://products-salsify.geappliances.com/image/upload/s--nLSuTjr5--/iojuzpxm5w3cyoots66u.pdf

  Answered 4 months ago by GE Answers

  
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Q: QuestionWhat is the wattage Do you have a 30 watt model

Asked 1 year ago by T.

• A:Answer The running wattage for the PP9830SRSS can be up to 9600W. We don't offer a 30W cooktop. -Don@GEAppliances

  Answered 1 year ago by GE Answers

  
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Q: Questionwith this fix old model is PP989SN2SS with out cutting out the granite

Asked 1 year ago by mike.

• A:Answer Based on the online specifications we make available for both models, they do list the same cutout and overall dimensions. We do not anticipate an issue with the installation of the new model. -Vikki@GEAppliances

  Answered 1 year ago by GE Answers

  
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Q: QuestionCan this model replace a 2019 purchased Jennair JJED4430GB with regard to downdraft? What is benefit of stainless top vs black top?

Asked 1 year ago by Jenny.

• A:Answer The GE Profile downdraft is very efficient.

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionCan cast iron frying pans be used on the electric counter top

Asked 1 year ago by Anonymous.

• A:Answer No

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionCan you use a pressure canner in this cooktop?

Asked 1 year ago by Anonymous.

• A:Answer Yes, do it all the time.

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionIs this just the cooktop only? You use the down draft fan already in place?

Asked 1 year ago by Hollywood.

• A:Answer No it includes the complete down draft. But you can use the down draft fan already in place.

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionWhat is the diffrence between the SKU 6522400 and 6522401 in the downdraft models

Asked 1 year ago by lore.

• A:Answer Model PP9830DRBB is our newer model, and the materials used are updated and it also has stainless steel trim. Either cooktop is sure to be a wonderful addition to your kitchen!

  Answered 1 year ago by GE Answers

  
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Q: Questionwhat are the cut out dimensions for the GE Profile 30"

Asked 2 years ago by Anonymous.

• A:Answer we did 29" wide by 20 3/4" deep.

  Answered 2 years ago by alice

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