“Hello - I have got this Wall oven as new in last Oct and now microwave stopped wotking. it shuts off in 3-5 seconds after starting it. The message I'm getting is : Check Food, Power failure while cooking. Please suggest on how to get this fixed ?”

Asked by SriJa 5 years ago

1-2 of 2 Answers

Hi SriJa - Thanks for reaching out to us and for choosing GE Profile Model PT7800SHSS! We are sorry to hear of the message "Check Food, Power failure while cooking" and apologize for any inconvenience this has caused. We suggest resetting the electronics by turning off power at the circuit breaker for 30 seconds or so. If this continues, please schedule a warranty service appointment with an authorized GE Appliance technician who can accurately diagnose and take care of this for you. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm - Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET. Again, we are sorry for this experience. Keep in touch at GEAppliances.com. Sue
Answered by GE Answers 5 years ago
Sorry, there was a problem. Please try again later.
I would think this is still under warranty. Contact GE or Best Buy.
Answered by Debi 5 years ago
Sorry, there was a problem. Please try again later.