“GE model PT7800SHSS. For convection bottom oven inside door panel on left side is a white insulation part that melted during self-clean mode. I could not locate that part. Please help. G Rawal”
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Hello - we're glad to assist with this concern. We're sorry to know that you've had to experience this issue with the insulation. We're especially sorry that you haven't been able to locate the correct part for your appliance. We understand how this can be frustrating and we want to help you find a solution. -- Please reach out to us on social media with your full model and serial numbers along with the age of the appliance (installation date works too). We ask that you also send a few pictures of the inside of the oven and the melted part (if available) so we can have a better understanding of your situation. -- We hope to hear from you soon. Have a great day. - Pablo@GEA
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