A:AnswerHi - Thanks for reaching out to us and for choosing GE Model PYE22KYNFS! We are sorry to hear one light is out and the others are dim and apologize for any inconvenience this has caused. An authorized technician will need to replace the LED light. For reference, see page 25 of the Use and Care Manual at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60792-4.pdf - To schedule service online visit: https://www.geappliances.com/ge/service-and-support/service.htm
- We're glad to have you in the family. If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue
A:AnswerHi Cheerio544 - Thanks for considering GE Model PYE22KMKES! The case on counter-depth models fits nearly flush with surrounding cabinetry. Case Depth without door is 24.375 in. Play Video: https://youtu.be/lygOKK0_Cfg - We suggest viewing the Specifications document at the following link for all product dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PYE22KMK_KSK_C2.pdf - Keep in touch at GEAppliances.com. Sue
A:AnswerHi Stoney - Thanks for choosing GE Profile Model # PYE22KMKES! We are happy to provide assistance. The size is 1/4" O.D. (outside dimension). We suggest viewing the following link- ICEMAKER INSTALLATION TUBING: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19600 - We’re glad to have you in the family. Enjoy! Sue
A:AnswerHi - Thanks for choosing GE Profile Model PYE22KSKSS! The power cord on the French Door Bottom Mount refrigerators is 61". Facing the front of the unit, the cord is on right 8" up and 2" over to left. When possible, recess both copper/pex water line and electrical outlet. Keep in touch at GEAppliances.com. Sue
A:AnswerHi LMT123- The glass shelves are made of tempered glass. You do not want to place hot pots on the shelves. Also, do not clean glass shelves with warm water when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impact such as bumping or dropping. Tempered glass is designed to shatter into many small pieces if it breaks. Thanks for your interest! Keep in touch -Sue
A:AnswerHi - Yes, the dispenser provides Cubes, Crushed Ice and Water. Also, always have extra ice on hand with an optional second icemaker in the freezer (IM5D kit sold separately). Play Video: https://www.youtube.com/embed/R6mw--0jJeY?rel=0 - Thanks for choosing GE! Sue
A:AnswerHi patricia422 - The icemaker produces approximately 3.9 lbs. per day. This is also the amount of ice the bin holds. The ice can be dispensed through dispenser on the door or by removing the ice bucket from the door. View REFRIGERATOR – REMOVING SPACE SAVING ICE BUCKET: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23906 - Always have extra ice on hand with an optional second icemaker in the freezer (IM5D kit sold separately). IM5D produces approximately 2.6 lbs. per day in the Freezer. Play Video: https://www.youtube.com/embed/R6mw--0jJeY?rel=0 - Keep in touch! Sue
A:AnswerHi Mary - The Temperature Controlled Drawer is a full-width drawer with an adjustable temperature control. You can select Meat (32), Beverage (34) or Deli (38). The temperature selected is for the entire drawer. Thanks for your interest! Sue
A:AnswerHi - Thanks for your interest! The AutoFill and water dispenser features do not display the amount of water going into the container (Older models did show the ounces). View REFRIGERATOR HANDS-FREE AUTOFILL FEATURE & OPERATION: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18145 - Keep in touch! Sue
A:AnswerHi Bodine- Thanks for reaching out to us. We are happy to help. To change the temperature, press and release the Freezer or Fridge pad. The display will show the set temperature. To change the temperature, press either the Freezer or Fridge pad until the desired temperature is displayed. The temperature adjustment only goes one direction. When you keep pressing the Fridge or Freezer pad, the temperature setting will go up until it reaches the maximum limit and then starts over at the lowest limit. The ranges for the Fresh food section on most models is 34°F to 42°F; the range for the Freezer section is -6°F to 5°F. Factory settings are 37F Refrigerator and 0F Freezer. Play Video: https://youtu.be/d2l6J456OJ4 - Here's the link to the Owner's Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60792-3.pdf - Keep in touch at GEAppliances.com - Sue
A:AnswerWe found that this generally means you have too many things stacked in front of that vent that runs along the back, near the top shelf. If that can't get good air flow, the compressors run constantly and freeze things.
A:AnswerWe found that the rubber seal around the freezer door came loose often and if it is not seated right, it causes the freezer to work overtime and that's when we see frost form on the drawers. Looks at that rubber seal all the way around and make sure it is not loose.
A:AnswerHi GIZMO- Overall Height to top of door is 70 1/2". Height to top of hinge is 69 7/8". Height to top of case is 69". We suggest to view Quick Specs at the following link for all product dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PYE22KMK_KSK_C2.pdf - SUE@GEA
A:AnswerHi - The refrigerator is not designed to accept custom panels. It is also available in Black Slate- PYE22KELDS, Slate- PYE22KMKES and Black Stainless- PYE22KBLTS. GE Appliances has a premium finish assortment offering all of the latest trends in appliances colors. Want shiny, matte, stone, smudge proof? We've got it! Take a look: https://www.geappliances.com/ge/appliance-finish-trends.htm - We suggest to view our Monogram Panel Ready Refrigerators at monogram.com: https://www.monogram.com/panel-ready-refrigerators/ - Keep in touch! SUE@GEA
