Questions & Answers

Q: QuestionCan I control this washer with an app?

• A:Answer Yes, this washer is app compatible and app-controlled.

Q: QuestionDoes this washer have a stainless steel tub?

• A:Answer Yes, the tub of this washer is made of stainless steel.

Q: QuestionIs there antimicrobial protection in this washer?

• A:Answer Yes, this washer has antimicrobial protection.

Q: QuestionDoes this washer have an automatic temperature control?

• A:Answer Yes, this washer has automatic temperature control.

Q: QuestionCan I delay the start of a wash cycle on this washer?

• A:Answer Yes, you can delay the start with the delay start feature.

Q: QuestionAre fill hoses included with this washing machine?

• A:Answer No, fill hoses are not included with this washing machine.

Q: QuestionDoes this washer have a bleach dispenser?

• A:Answer Yes, this washer includes a bleach dispenser.

Q: QuestionIs this machine capable of washing bedding or blankets?

Asked 3 years ago by ElBarto.

This question was asked about the related product: GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray

• A:Answer Yes it is. I have a queen size bed and wash my queen size comforter in it with ease.

  Answered 3 years ago by Taz69Verified Purchase

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Q: QuestionIs this washer designed to be quiet? Previous GE Profile washers have had "Quiet Wash" as a feature, but I don't see any reference to that on this GE Profile 600.

Asked 4 years ago by Patti.

• A:Answer Just had washer installed in. It is loud when washing. Much louder than previous similar model.

  Answered 3 years ago by Anonymous

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Q: Questionwhy do i watch multiple clothing items not even get soaked in water, let alone cleaned? Literally watched four items just jostle back and forth on top of the other clothes for the entire "wash" cycle never once being drug underwater with the agitator.

Asked 4 years ago by Hal.

• A:Answer Enable “Deep Fill” on the control panel. “Deep Fill” can be used on any cycle with the exception of “Normal” and “Sanitize”.

  Answered 3 years ago by Anonymous

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Q: QuestionWhere (in what country) is this washer made? Thx.

Asked 4 years ago by Jensen.

This question was asked about the related product: GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White

• A:Answer U.S.A. Louisville, KY

  Answered 3 years ago by Anonymous

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Q: QuestionHow much water does the deep fill add?

Asked 3 years ago by Highwater.

This question was asked about the related product: GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray

• A:Answer Hey there, and thanks for contacting us with this great question. The Deep Fill button will add 3 more gallons of water if you press it once. If you press and hold the button for 3 seconds, the washer will fill to the maximum water level. This will be approximately 26 gallons except on portable/stationary models, whose maximum water level is approximately 20 gallons. We hope this is helpful. If you have any other questions or concerns, we’re glad to offer assistance any time. All the best! -Sarah@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionThis washer in the store had an agitator. The one we ordered online, it came without an agitator. Can I buy an agitator to put in this washer?

Asked 3 years ago by Micheal.

• A:Answer Hello. We appreciate you reaching out, though we regret any confusion over an agitator. We want to help, and we can advise the model you asked this question on, PTW600BPRDG, is meant to use an infusor rather than an agitator. With this type of washer, the infusor replaces the agitator – the mechanical action of the infusor moves the clothes through the washer, against the sides of the tub and around the infusor to provide the same great wash performance that an agitator would. This particular model is not designed to use an agitator, and one cannot be added. If you have a different model, you’re welcome to reach out to us with a private message over our social media (such as Facebook or Twitter) providing the model number – we would be happy to check another model and determine whether it has an agitator. We’re also glad to help with any other questions or concerns you may have. Best wishes! -Sarah@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionI just ran my first load in this washer and the agitation stops for a few seconds between agitations. I am very concerned that the washer might be defective. My sisters high-efficiency washer agitates continually. I took a video but it is in .mov.

Asked 3 years ago by SueT.

This question was asked about the related product: GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White

• A:Answer Hi there - we checked the information for this unit, and we can confirm that the washer pausing during some stages of the wash cycle is considered normal. -- The washer pauses to reduce the wear on your clothes and the likelihood of soap residue. The pauses could also be due to the load being distributed around the basket. -- We hope this response was helpful, and please reach out to us on social media if any other questions or concerns come up. Take care. - Pablo@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionHow do I adjust the "end of cycle volume. I found off/on in the App but nothing to raise the volume.

Asked 2 years ago by Volume.

• A:Answer There is not an option to adjust the end of cycle signal for this model.

  Answered 2 years ago by GE Answers

  
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Q: Questiondoes the PTW600BSRWS have an audible signal when the load is done?

Asked 3 years ago by cstkent.

• A:Answer Hello! Thank you for contacting us about this great washer. We're happy to let you know that this washer does have an audible signal for the end of cycles. The sound is also adjustable with the GE Appliances Smart HQ app. In addition to an end of cycle signal, this unit also includes a digital cycle countdown, and LED cycle status lights, meaning you'll never have to wonder about cycle times. Please come back to us should you have any additional questions. We're always happy to assist! -Kacie@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWhere is model PTW600BSRWS made?

Asked 3 years ago by Abell.

• A:Answer Ours says Louisville, KY

  Answered 3 years ago by JeffKVerified Purchase

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Q: QuestionHow long is speed cycle

Asked 1 month ago by Thearpanetguy.

• A:Answer The Speed wash cycle is approximately 23 minutes but can vary depending on the amount of detergent used, temperature, and size of load.

  Answered 1 month ago by GE Answers

  
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Q: QuestionIs there any possible way of cleaning inside the Agitator? After a few months of washes, naturally, the inside of the Agitator is a bit dirty.

Asked 7 months ago by KevinP.

This question was asked about the related product: GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White

• A:Answer We understand how important cleaning and maintaining your model is. Generally, the agitator doesn't require separate routine maintenance or cleaning. We recommend following the general cleaning instructions for your model available in the manual, starting on page 15. The manual is available on our GE Appliances website when you look up the model number and go to the product's page. -Sarah@GEAppliances

  Answered 7 months ago by GE Answers

  
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