A:AnswerGood day,
We'll be happy to answer your question! The microwave that has the highest CFM and is white is model JVM7195DKWW with a CFM of 400. We know that you'll enjoy this model. If you have any other questions, let us know. Take care! Mike@GEA
A:AnswerGood day,
Thanks so much for reaching out. The piece that connects the microwave to the duct is located on the rear of the topside of the microwave. We recommend taking a look at the installation instructions or quick specs for a diagram. Reach out to us if you have any additional questions. Take care. Mike@GEA
A:AnswerHi there, and thanks for your interest in our microwave! This model comes with two racks, one round and one square. One rack is intended for use with the convection feature, and will help you achieve great results by allowing air to circulate around the food as it’s being prepared for even heat distribution. The other rack is a cooking rack that allows for multi-level cooking simultaneously, to allow you to prepare large quantities of food. More information on the racks and tips on how to use them are available in the manual; if you’d like to view that, you can do so on our GE Appliances website by looking up the model number and going to the product page. We hope this information is helpful! If you have any other questions or concerns, we’re always happy to help, here or over social media. Best wishes! -Sarah@GEA
A:AnswerHey there,
We'll be glad to answer your question. The maximum baking temperature is 425 degrees. This microwave does not have a broiling feature, but the baking, roating, and air frying are good ways to brown foods. You can use metal sheets when using the bake or roasting modes. Let us know if you have any other questions. Mike@GEA
A:AnswerGood day,
This is a good question to ask! This microwave unit is only designed to be installed over a range. It cannot be installed as a built in unit. If you are looking for a built in unit, we recommend taking a look at model PEB7227DLBB. If you have any questions, please let us know. Best! Mike@GEA
A:AnswerHey there and thanks for this excellent question. Microwaves should be installed in a 12”-13” deep cabinet, but the Bump Out Kit is available if you have a cabinet deeper than that. The kit is needed to bump the microwave forward 3” so that it aligns properly. Please let us know if we can answer any additional questions. -Gina@GEA
A:AnswerThank you for reaching out to us! Yes, the overall depth of 17.25” includes the handle. If you have any additional questions, please know that you can always reach out to us! Kind regards – Matthew@GEA
A:AnswerHello, thank you for connecting with us. For this microwave to be installed under a 15" cabinet, it requires an additional installation kit JX15BUMPWW. Instructions for this can be found on page 6 of the installation guide. Please be sure to read over all the instructions before you begin installation to ensure you have all materials required. Reach back out to us with additional questions. We're wishing you all the best. -Kacie@GEA
A:AnswerHey there, and thanks so much for your interest in our microwaves! We’re glad to advise. If you’re referring to models PVM9179FRDS, PVM9179DRBB and PVM9179BRTS, those models are very similar and the main difference would simply be the finish/appearance. The ‘black slate’ is a low-glosse matte, metallic paint finish on steel, the ‘black’ finish is also painted over metal, while the ‘black stainless’ is a shiny finish that is applied and infused to stainless steel using a variety of tested application procedures. We hope this information is helpful. If you have additional questions or concerns, or wanted to ask more about a specific model, we’re always happy to help here or over social media. All the best! -Sarah@GEA
A:AnswerGood day,
We'll be happy to explain the difference. Model DRWW has an auto night light setting, air frying, and has some additional features such as Chef Connect. You can use out compare tool on our website for a full list of differences between the two models. We're here if you have any other questions. Thanks for choosing GE! Mike@GEA
A:AnswerWe appreciate you considering GE Appliances for your home! We’re thrilled to let you know this can be installed under your cabinet as 13 inches is the maximum depth without an additional installation kit. Please let us know if we can be of additional assistance. -Gina@GEA
A:AnswerThis model would make a great addition to your home. All 30" Over-the-Range Microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. Therefore, any of our current 30" Over-the-Range microwave models will work as a replacement for an existing 30" Over-the-Range microwave model. When replacing an Over-the-Range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts and exhaust adapter should also be used.
A:AnswerHello- Thanks so much for reaching out to us. We are happy to help you find a great replacement. Your current microwave is 1.1 cubic ft. and 825 Watts, and the dimensions are the following: 15 1/2 H x 29 15/16 W x 14 1/4 D If you don't need convection, we recommend JVM6175DKWW if you would like to have convection, please take a look at our Profile PVM9719DRWW model. If you have any questions in the future, please let us know. We are here to help! Joyce@GEAppliances
A:AnswerHello - The Reset Filter notification light on the control panel indicates when it is time to change the charcoal filter. The indicator does not detect when the charcoal filter is dirty. This is simply a timed function to remind you to change the filter. The charcoal filter should typically be changed every 6 to 12 months, when it is noticeably dirty or discolored or when the Reset Filter indicator light comes on. For help with changing the filter, please follow the instructions in the "Charcoal Filter" section on pg. 28 of the owner's manual. Thanks for being part of the GE Appliances family. Take care. -Don@GEAppliances
A:AnswerHi - We appreciate your interest in a new Profile over-the-range convection microwave. We recommend it be installed under a cabinet that is a minimum of 12" deep to ensure safe and reliable installation and operation. We are glad you checked with us. Kind regards - Vikki@GEAppliances
A:AnswerI don’t have a wall on the left. I have an upper cabinet to the left. Because the microwave protrudes further than the cabinet there is no issue with the door.
A:AnswerHello - The Reset Filter indicator means it's time to change the charcoal/grease filter. This filter should be replaced when it is noticeably dirty / discolored (usually after 6 -12 months depending on hood usage) or filter replacement LED is on. After replacing the filter, press Reset Filter to complete. Thanks for being part of the Profile family! Take care. -Don@GEA
