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Page Showing 61-80 of 94 questions
  • QuestionI have a wall on the right side of the unit with a 3 inch space between the side of the fridge and the wall. Seems that, with the handle, it will not open a full 90 degrees on the right. Will this severely impact the usefulness of the drawers, etc?

    Asked by JP.

    • Answer Hi JP- The interior drawers can be accessed with the door(s) at 90 degrees. Additional clearance is needed: •to remove the drawers, •to open the door(s) if the adjacent wall or cabinets are deeper than the refrigerator case depth (depth w/o doors). We suggest to view Quick Specs for product dimensions/clearances: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PWE23KMK_KSK_C2.pdf - Keep in touch! SUE@GEA

      Answered by GE Answers

  • Questionwhat are the rough in dimensions for water and electric ?

    Asked by poolman.

    • Answer Hi poolman- The refrigerator power cord is approximately 61" long. Facing the front of the unit, the power cord is on right 8" up and 2" over to left. The water valve on most GE refrigerators is near the bottom of the back of the refrigerator. To determine how much tubing you need: measure the distance from the water valve on the back of the refrigerator to the water supply pipe. Then add 8 feet. Be sure there is sufficient extra tubing (about 8 feet coiled into 3 turns of about 10” diameter) to allow the refrigerator to move out from the wall after installation. There is no maximum length. The line can be run as long as necessary to reach a main water line. View ICEMAKER INSTALLATION TUBING: http://products.geappliances.com/appliance/gea-support-search-content?contentId=19600 - You can view the Installation Instructions at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60792-2.PDF - Thanks for choosing GE Profile! SUE@GEA

      Answered by GE Answers

  • Questioni need to replace my old GE profile refrigerator with the dimensions: W 35” H 66” (up to 6’) D 30” it cant be any deeper or wider do they still make a fridge that size?

    Asked by help.

    • Answer Hi help- Thanks for viewing GE! We do not offer a French-door refrigerator with height of 66". We suggest to view our GE® ENERGY STAR® 18.2 Cu. Ft. Top-Freezer Refrigerator GIE18ISHSS. Overall Width = 29 1/2 in. Depth Without Handle= 30 1/2 in. Height to Top of Case= 66 7/8 in (Overall Height including hinge=67 3/8 in). We hope this model accommodates your needs. SUE@GEA

      Answered by GE Answers

  • QuestionIs it finger proof resistant?

    Asked by as900.

    • Answer No, this refrigerator is not fingerprint resistant.

      Answered by CommunityAnswer

  • QuestionWe have had this refrigerator for 3 months and the handle is falling off there are only 2 of us using it . Where can I find the warrenty?

    Asked by Sue.

    • Answer Hi Sue- We are sorry to hear this, as it is not something we would expect to occur if properly installed. The Limited 1-year; Limited 5-year sealed refrigerating system warranty (GE Profile™ Series) is provided on page 50 of the Owner's Manual at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60792-1.PDF - You can contact GE Appliance Service at 1-800-432-2737 for assistance or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/ - Also, if the handle mounting fasteners need to be tightened, use a 1/4" Allen wrench. For details, see pages 28-29 of the Installation Instructions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60792-1.PDF - Keep in touch. We are always eager to provide assistance! SUEatGEA

      Answered by GE Answers

  • QuestionCan I get this model in black or with doors that I can add wood panels to?

    Asked by JimB.

    • Answer Hi JimB- GE Profile™ Series PWE23KSKSS is available in Stainless Steel and Slate (PWE23KMKES) only. We suggest to view our GE® ENERGY STAR® 18.6 Cu. Ft. Counter-Depth French-Door Refrigerator GWE19JGLBB (Black) and GE Profile™ Series ENERGY STAR® 22.2 Cu. Ft. Counter-Depth French-Door Refrigerator with Hands-Free AutoFill PYE22KBLTS (Black Stainless). We currently do not offer a GE or GE Profile model that will accept wood panels. For custom panel options, we suggest to view our Monogram Appliances at: http://www.monogram.com/?omni_key=GEAR_foot - In the world of high-end appliances, Monogram stands out with its own brand of luxury. Make a statement of quality and timeless elegance. Keep in touch! SUEatGEA

      Answered by GE Answers

  • QuestionHow wide is the refrig with the doors fully open? We have a counter top 12 inches from the fridge and don't want the door to hit the counter. How high off the floor does the handle start?

    Asked by jabitab.

    • Answer Hi jabitab - Width with door open 90˚ with door handle is 44 5/8"W. Width with doors open fully is 67"W. Also, the bottom of the fresh food handles are approximately 33" off the floor. We encourage you to view the Quick Specs at the following link for all product dimensions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PWE23KMK_KSK_C2.pdf - Keep in touch! SUEatGEA

      Answered by GE Answers

  • QuestionHow many inches does the freezer slide out? I have cabinets across from where the fridge will go. Thanks!

    Asked by Gordo.

    • Answer Hi Gordo- Thanks for viewing! Depth with freezer door completely open (without handle) is 44 3/4" (with handle 46 1/4"). We encourage you to view the Quick Specs for all product dimensions at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PWE23KMK_KSK_C2.pdf - We hope it fits! SUEatGEA

      Answered by GE Answers

  • QuestionWhy is it getting hard to order slate color

    Asked by Tom.

    • Answer Best Buy seems to stock mostly stainless steel - just the most popular. I also had a lot of trouble ordering white.

      Answered by Encinitasmama1

  • QuestionThis item is only showing up in Slate on Best Buys website. Can I get it in stainless?

    Asked by Sara.

    • Answer I got it in stainless.

      Answered by Char

  • QuestionFrom the discussions below it sounds like both the "slate" color and the "black stainless" color are magnetized and will hold magnets. Is the same true for the actual stainless steel finish?

    Asked by Lee46.

    • Answer Hello Lee46, I am happy to help. Many of our new stainless steel refrigerators will hold a magnet. You can try testing it with a magnet while you are shopping. This particular model should hold a magnet. I hope this helps. Thank you for checking with us. Lisa from GE Appliances.

      Answered by GE Answers

  • QuestionWill the slate finish take magnets? The fridge we are replacing has served as the family communication and reminder center.

    Asked by BriarRose.

    • Answer Yes

      Answered by Sethnadc

  • Questionmy freezer temp will not get cold

    Asked by cheryl.

    • Answer Hi Cheryl- Thanks for choosing our Profile Series PWE23KSKSS! We are sorry to hear the freezer is not cooling and glad to offer assistance. We suggest to reset the electronics by unplugging or by turning off power at the circuit breaker for 30 seconds or so. If your refrigerator is not running or not cooling at all, see the following link: http://products.geappliances.com/appliance/gea-support-search-content?contentId=21631 - If it is cooling but not enough, see the following troubleshooting link: http://products.geappliances.com/appliance/gea-support-search-content?contentId=21185 - If you need further assistance, we encourage you to contact GE Appliance Service at 1-800-432-2737 or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/ - We are confident our factory-trained service technicians can resolve any issues to your satisfaction. We hope this is helpful. Thanks for reaching out to us! SUE@GEA

      Answered by GE Answers

  • QuestionIs installation free?

    Asked by Luke.

    • Answer I was not charged for installation of GE Profile 23.1 CF French door refrigerator; but I need to qualify my response as I did not elect to hook up the icemaker nor the water filtration system. I've just seen too many times where people eventually have problems with the unit - it stops working or they start leaking. I'll just continue to use ice cube trays or just buy bagged ice if needed for a party. Not sure if they will charge it you elect them to install icemaker/water filtration system. If you're a DWP customer, you may be eligible for their rebate if you call them to recycle the old refrig. My only fee for the installers was to haul away the old refrigerator (my area is not serviced by DWP).

      Answered by PandaBear

  • QuestionDoes this refrigerator come in white? Also, does the freezer have a light in it?

    Asked by Kate.

    • Answer Hello Kate, I am happy to help. This particular style of refrigerator does not come in white. The freezer does offer lighting. I hope this helps. Thank you for checking with us. Lisa from GE Appliances.

      Answered by GE Answers

  • QuestionWhat is the slate color like? is it stainless

    Asked by Michep.

    • Answer Hi Michep- This is Sue at GE Appliances. We are excited to hear of your interest in our Slate finish! Slate is a highly engineered, low-gloss matte metallic paint finish (not stainless steel). Rich and elegant, the stone-inspired Slate finish blends impeccably with today's materials and colors. The dark matte appearance also naturally hides fingerprints, smudges and dirt, so it's delightfully easy to maintain and holds magnets. Slate was specifically created with today's open floor plans in mind. It goes with every texture and color, never clashing with the rest of your decor. A warm, matte texture matches every style. Stainless accents complement any hardware. On the sides, a specially created shade of gray goes with every color for easy coordination. Check out our Slate Collection: http://www.geappliances.com/ge/slate-appliances.htm - Keep in touch. We are always eager to help make your buying decisions easier!

      Answered by GE Answers

  • QuestionWhat are the measurements for the pwe23kmkes refrigerator?

    Asked by Paddler.

    • Answer Here are the dimensions for this item: 69.9"H x 35.75"W x 31.25"D.

      Answered by CommunityAnswer

  • QuestionDoes this have a water dispenser and an ice maker?

    Asked by kit1.

    • Answer Water dispenser inside the fridge. Saves you from constantly wiping up drip marks from the exterior of your fridge door. Has an ice maker in the freezer compartment.

      Answered by Chris

  • Questionwhat is the depth of this refrigerator with and without the handle included

    Asked by bev.

    • Answer Hi Bev- This is Sue at GE Appliances. Thanks for viewing our GE Profile Series! The Overall Depth with handle is 31 1/4 in. The Depth without handle is 28 3/4 in. We suggest to view the Quick Specs at the following link for all dimensions and clearance requirements: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PWE23KMK_KSK_C2.pdf - Rich and elegant, the stone-inspired Slate finish blends impeccably with today's materials and colors. The dark matte appearance also naturally hides fingerprints, smudges and dirt, so it's delightfully easy to maintain. View more Slate appliances: http://www.geappliances.com/ge/slate-appliances.htm - We hope this helps. Keep in touch!

      Answered by GE Answers