A:AnswerI've converted my house to primarily solar power and this heat pump combo fit the energy use case perfectly. I struggled with the decision because I LOVED my Samsung stackable front-loader (and hated to sell it), but the 220 dryer just couldn't stay. I found one of these combos new/still bolted & taped up/scratch&dent from a locally-owned appliance store that buys & resells Lowe's/HD delivery damage units--at a notable discount. This monster weighs over 300 pounds (with rubber feet???), but apparently the major stores haven't properly trained & equipped their delivery staff for the task. Mine suffered some battle scars before arriving at it's original intended destination (as a Christmas gift no less) and got justifiably rejected by the buyer. I managed to get it installed without further damage, but leveling/balancing the 4 feet was quite a challenge. App connection/software update was relatively painless. I also added brush weather stripping to the dryer filter to fix the well-documented blow-by issue (which GE also refuses to acknowledge). It definitely fits my energy requirement (about 2kWh/load) BUT... I too noticed the horrible smell after drying the very first load (before I brought it inside). Plastic/PVC smell is close, but add in wet dog, ammonia and maybe rotten cabbage. It's repulsive and GE's responses (on multiple sites) are utterly useless. The first (small) finished load of clothes smelled almost nauseating, so I rewashed and went WAY overboard with Biz detergent booster, scent crystals and dryer sheets--which did absolutely NOTHING. Somehow this thing destroys scent (when drying) and replaces it with this horrible humid odor. So I decided to go shock-and-awe. I washed/dried 10+ heavy (older) bath towels over and over, back-to-back but allowing for complete cool down and open ventilation in between cycles (open door, removed/cleaned filter). The odor intensity faded gradually and by the 10th cycle, it was borderline tolerable. I've used it for a few real loads since, but it's still best to hang dried clothes somewhere they can air out. I just ran an Affresh tablet/cleaning cycle, but that didn't really do anything. So basically, this thing apparently needs a fairly long, repeated cycle break-in period. Just don't do it with laundry you actually want to use for a while.
A:AnswerHi - We appreciate you reaching out to us. The 7" riser is approved for installation with our amazing Profile UltraFast Combo. We do not however, offer a pedestal approved for use with this unit. We hope you choose this innovative product for your home. Laundry day will change forever! Kind regards - Vikki@GEA
A:AnswerHi there - that’s a great question! If the combo is running, pressing Pause once will pause the cycle and unlock the door. It may take a few seconds for the door to unlock after pressing 'Pause'. You can simply press again to restart the cycle. -- Between the wash and dry cycles, the Combo has a "Wash Complete" feature that can be utilized through the SmartHQ app. An audible alert will sound when the wash portion of the cycle is complete and before proceeding to dry. This feature provides you the opportunity to check on the load, remove certain items, or add a dryer sheet before the drying portion of the cycle commences. We hope this helps in your decision making! All the best. Lauren@GEA
A:AnswerHi - The floor pan for this UltraFast unit is PM7X2. Thank you for reaching out to us about this and for choosing this great model for your home! We know you're going to love it! -Kacie@GEA
A:AnswerFrom the GE website i just found this:
Annual washer energy: 136 kWh/year
Annual dryer energy: 399 kWh/year
Total: 535 kWh/year
Thanks again for reaching out us! -Sylvia@GEA
A:AnswerHello - The SmartHQ app does not have the ability to switch modes on the UltraFast Combo. You can turn the unit on and off in the SmartHQ app, and it does show when the cycle has entered the Rinse cycle, but there is not a notification on the unit or app. We hope that you choose to become part of the Profile family. Take care. -Don@GEA
A:AnswerHello- We appreciate your interest in the new Ultrafast Combo unit! The Combo is an air-cooled system and does not use water like older condenser designs. Water discharge is comparable to a standard frontload washer for this capacity.The drain needs to be capable of eliminating 10 gallons (38 L) per minute. We hope this helps! If you have any additional questions feel free to reach out and let us know. All the best! Dianna@GEA
A:AnswerBased on 15 amps used at 120 volts, that equals 1800 watts- the actual number is likely lower- but that's the best number I come up with to use for electrical power consumption. Compared to my current 7200 watt dryer I'm replacing with this unit, I expect to save a proportional amount of electric, as well as be able to run this unit with my generator if needed.
A:AnswerYou would have to ask GE actual size and thread pitch. We neglected to measure. When installed We did notice that the base is hollow. Therefore a heavy duty stem caster would be needed and would most likely void any warranty. Keep in mind that this unit is around 300 + lbs. Furniture sliders might work but unit must be level and solid to work right.
A:AnswerHi there - The door hinge for the Ultrafast Combo is located on the left side when facing the unit. We hope that you choose to become part of the Profile family! Take care. -Don@GEA
A:AnswerYou need a water hookup and electricity. As long as you have that and the closet is big enough you can put it in there. The unit doesn’t need to be vented.
A:AnswerHi there, and thanks for your interest in our UltraFast combo – we definitely think it’s amazing, and we’re confident it would be a great fit for your laundry needs! Our Combo uses sensors, low temperatures and high air-flow to achieve optimal care of your laundry during the dry cycle. While the amount of time can vary depending on the specific cycle/options you choose, the model can both wash and dry a full load of load of laundry in about two hours. There is also a Dry Only option, if that’s ever needed! If it might be useful for you, more information about the cycles and options is available in the manual; that can be viewed when you go to our GE Appliances website, look up the model number and go to the product page. We hope this helps! If you ever have any other questions or concerns, we’re always happy to offer assistance – all the best! -Sarah@GEA
A:AnswerBecause it has a heat pump that eztracts water constanly and when drying it uses forced air to dry while extracting or suckinf moisture out. It doesn't deoend on just tumbling and heating. It removes water and forces heated air into the drum.
A:AnswerGood day,
Thanks so much for reaching out. This is a great question to ask. Under Department of Energy regulations, some appliances are required to have energy labels such as washers, while some appliances, such as dryers, do not. Since this unit is both a washer and a dryer, an energy label is provided, however it is only for the washer. We do not have an energy label regarding the dryer part of this unit. If you have any other questions, please be sure to let us know. Have a great day! Mike@GEA
