A:AnswerHello! Yes, it can be manipulated separately. If you have any issues moving forward, please let us know via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
A:AnswerThank you for your feedback. All Geeni devices are not yet compatible with Apple Home Kit and we are more than happy to forward this inquiry to our developers so that it can be included in our future update. For questions or concern please feel free to contact our revamped support channels via email at [email protected], phone +(888) 232-3143, support.mygeeni.com for online chat support. We are available from Mon-Sun, 9:00 AM to 9:00 PM EST.
A:AnswerHello Jordan, Yes, it is compatible and controllable thru voice with Amazon Alexa as long as you have an Alexa app. For further troubleshooting steps, Kindly contact us via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
A:AnswerHi! Thank you for your interest in our Geeni products. This Geeni smart plug is not dimmable. They only work to turn on and off devices. If you have any questions or issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
A:AnswerHi Julie! For our Geeni smart product it will only work through 2.4ghz wifi network. The difference between the 2.4 GHz band provides coverage at a longer range and 5 GHz band provides less coverage because it cannot penetrate solid objects, such as walls and floors. If you need assistance, please contact us via email at [email protected], phone +(888) 232-3143, support.mygeeni.com for online chat support. We are available from Mon-Sun, 7:00 AM to 12:00 AM EST.
