Questions & Answers

Q: QuestionDoes this air purifier help with odors?

• A:Answer Yes, the charcoal filter helps to reduce unwanted odors.

Q: QuestionWhat is the recommended room size for this air purifier?

• A:Answer The recommended room size for this air purifier is 870 square feet.

Q: QuestionAre there multiple speed settings on this air purifier?

• A:Answer Yes, this air purifier has five fan speeds.

Q: QuestionDoes this air purifier have a timer?

• A:Answer Yes, this air purifier has a timer that allows preset operation for up to 8 hours.

Q: QuestionWhat type of filter does this air purifier use?

• A:Answer This air purifier uses a HEPA filter.

Q: QuestionDoes this air purifier use ultraviolet light?

• A:Answer Yes, this air purifier uses Ultraviolet - C (UV-C) light.

Q: Questionneed the correct filter for GermGuardian - Elite Collection 167 Sq. Ft Tower Air Purifier - Crystal White

Asked 5 years ago by Anonymous.

• A:Answer The filter you will need is the FLT5000.

  Answered 5 years ago by GuardianTechnologies

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Q: QuestionHow often does the filter need to be replaced and, where can I buy it? Can you provide a link or exactly what to search?

Asked 5 years ago by Buyer.

• A:Answer Depends on the air quality. During the bad smoke from California fires the filter only lasted a week and a half. https://www.amazon.com/GermGuardian-FLT5000-Replacement-Germ-Guardian/dp/B003AKIGFS

  Answered 5 years ago by SmokeyInWashington

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Q: QuestionDoes this product has a charcoal filter?

Asked 6 years ago by AS.

• A:Answer No, this product comes with HEPA filter.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionI need to know how to get flashing red lite to go out once I have replaced HEPA filter on this model. This is second time this has happened to me. Last time I replaced unit under warranty.

Asked 5 years ago by Joan.

• A:Answer To reset the unit, have the unit powered on and hold down the Timer button for 5 seconds.

  Answered 5 years ago by GuardianTechnologies

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Q: QuestionI would like to purchase air purifier for our bedroom but i want to make sure it is a super quiet unit. I would like to breath cleaner air but also get a good night sleept. Thanks!

Asked 5 years ago by Happycostumer.

• A:Answer On low it is very quiet. On hi it is no different then a AC. It is an amazing air purifier and much quieter then ones I've owned.

  Answered 5 years ago by norobocallsVerified Purchase

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Q: QuestionDo they sell them in the stores regularly, and also how much are they? Thank you

Asked 5 years ago by Mine.

• A:Answer Yes, at the time, mine was ~$200.

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionMy neighbors are smokers and although my house is approx. 10 ft. away from their house, their cigarette smoke is getting into my house even though all the windows are closed, locked and the blinds are down. Does this unit help with the cigarette smell?

Asked 6 years ago by Babs.

• A:Answer Yes, this unit will help to filter out cigarette smoke and odor. We suggest placing it near where you believe the odor is coming in from to allow the unit to work as quick as possible.

  Answered 6 years ago by GuardianTechnologies

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Q: QuestionWhere can I buy the filters? how much it cost for one piece of filter?

Asked 5 years ago by Lily.

• A:Answer The filter can be purchased direct at www.guardiantechnologies.com. The cost of the filter is $37.99.

  Answered 5 years ago by GuardianTechnologies

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Q: QuestionDo the lights on the unit dim/disappear at night?

Asked 5 years ago by Jo.

• A:Answer The display lights are fully illuminated as long as the unit is on. It does not have the ability to dim or disappear.

  Answered 5 years ago by GuardianTechnologies

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Q: QuestionWill this unit work in a room that’s 200 square feet

Asked 5 years ago by Anonymous.

• A:Answer Yes, it will just take longer to filter the air. The space rating is based on air flow per minute and a certain number of times the volume of a room will pass through the filter.

  Answered 5 years ago by SmokeyInWashington

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Q: QuestionIs this air purifier Energy Star rated?

Asked 5 years ago by Smitty.

• A:Answer Yes it Is. It has a sticker on it indicating so.

  Answered 5 years ago by PeterVerified Purchase

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Q: QuestionHello. What UV-C wavelength and strength does the GermGuardian - Elite Collection operate at ? This information really needs to be included with the product's specifications. Thanks,

Asked 5 years ago by mikescrb.

• A:Answer The UV light is 254NM.

  Answered 5 years ago by GuardianTechnologies

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Q: QuestionIs this air purifier ozone free?

Asked 5 years ago by Yvonne.

• A:Answer It does not emit ozone.

  Answered 5 years ago by GuardianTechnologies

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