Questions & Answers

Q: QuestionIs there a way to switch routers without having to reconnect all devices? I currently use Linksys Velop...

Asked 3 years ago by linkysysvelop.

• A:Answer Yes, just set your SSID and password to be EXACTLY the same as what is on your Linksys now.

  Answered 3 years ago by bkinnkVerified Purchase

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Q: QuestionCan bring for travel anywhere. Outside U.S Can I put in my pocket or backpack and connect to my cellphone. Is that work? I need for outside U.S . Can you help. Thank you so much

Asked 3 years ago by Anton.

• A:Answer No, this unit will not accommodate your requirement as the uplink to the internet is wired.

  Answered 2 years ago by CarlW

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Q: QuestionJust got hot wired system in condo with eero router. Service hardly works in other end of Apt. would one of these mesh routers be strong enough to reach other end or do I need an additional node?

Asked 3 years ago by Mordi.

This question was asked about the related product: Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow

• A:Answer Depends on distance, obstructions, walls & building materials. I'd buy 2 just to be on the safe side.

  Answered 3 years ago by Bpris

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Q: QuestionAre these backward compatible with last gen nest?

Asked 3 years ago by Scott.

• A:Answer Unfortunately, no.

  Answered 3 years ago by DisappointedSilverEliteVerified Purchase

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Q: QuestionDo I need my own modem/router for this to work. Can I use it as a modem to replace my current modem.

Asked 3 years ago by Nick.

• A:Answer Unfortunately, there is no modem built-in. An external modem will be required for the Nest WiFi Pro. Depending on your ISP you may be able to purchase a third-party modem solution, otherwise this would need to be supplied by your provider.

  Answered 3 years ago by DarylD

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Q: QuestionAny tips on how to connect to access point on wifi through home app on iphone 12 pro . 2 hours in still wont connect .

Asked 3 years ago by Garygooglenest.

This question was asked about the related product: Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow

• A:Answer You need to factory reset your modem which can be done through the settings in Google home.

  Answered 2 years ago by user519199

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Q: QuestionDoes this have WPA3?

Asked 3 years ago by Jolly.

• A:Answer Yes, it does. You also need WPA3 to be able to use auto switch between different Wi-Fi version (6/5/2.4)

  Answered 3 years ago by XRayAdams

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Q: QuestionThis can be a redundant question. This two pack: I plug the ethernet into one and the other one I can place on the other end of my house. I don't have to plug the ethernet in the 2nd one. Correct?

Asked 3 years ago by 7monk.

This question was asked about the related product: Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow

• A:Answer Correct. Only one router serves as the actual router, where the other serves much like an extender. The Nest WiFi Pro does support wired backhaul, which would improve speeds while connected to the different nodes throughout your home, so if you can support this feature, I would definitely suggest doing so.

  Answered 3 years ago by DarylDVerified Purchase

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Q: QuestionCan the Nest Wifi Pro 6e be used with the Verizon 5G Home Internet Gateway?

Asked 3 years ago by Brian.

• A:Answer I couldn't tell you, as I live in Brazil and we don't have that carrier here.

  Answered 3 weeks ago by ROBERTOFBVerified Purchase

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Q: QuestionCan you us the old system ,(ac1200) as added on nodes to enhance the range of this newer version

Asked 3 years ago by Anonymous.

• A:Answer No

  Answered 3 years ago by YCM1Verified Purchase

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Q: QuestionDoes this nest comes builtin speakers for us to speak to it and give comand lisent to music??

Asked 3 years ago by Zayy.

• A:Answer No.

  Answered 3 years ago by Authentech

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Q: QuestionThis three pack are 1 router and two additional point or all routers ?

Asked 3 years ago by Dharna.

• A:Answer I'm pretty certain the 3 pack contains all routers.

  Answered 3 years ago by Authentech

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Q: QuestionWould I need to still have a service provider such as xfinity or century link? Is there a monthly cost for the Wi-Fi?

Asked 3 years ago by andrealynn.

• A:Answer Yes you need a wifi suppler....this is just a router to send it out

  Answered 3 years ago by JamesH

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Q: QuestionCan this be connected to a modem/router combo or do I need to get just a new modem?

Asked 3 years ago by Michael.

This question was asked about the related product: Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router - Lemongrass

• A:Answer Supposedly you can turn off the wireless radio in the modem/router combo. Depending on your internet service provider (ISP) you shouldn't have to buy a modem. Some ISP's don't charge for a good DOCSIS 3.0 or 3.1 modem.

  Answered 3 years ago by Authentech

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Q: QuestionHow many ethernet ports are there for hard lining devices?

Asked 3 years ago by 76tornados.

This question was asked about the related product: Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow

• A:Answer There are two total Ethernet ports, but one of those is needed for the modem. So in reality you only have one Ethernet port for wiring devices. For me I needed to buy an Ethernet switch to add a few more ports, so I could wire my tv and smart light hub at the same time. Yes it's an extra cost of $30, but routers with more Ethernet ports are far more expensive, larger and unsightly. It's rare to get a good looking router that doesn't look large with many Ethernet ports. You have to make a choice.

  Answered 3 years ago by AuthentechVerified Purchase

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Q: QuestionI bought this mesh system yesterday and the nest Point connected to the router is sporadically making a clicking noise. I restarted both the router and modem and it is still doing it. Any one else have this problem? It's pretty loud and annoying.

Asked 3 years ago by LTH23.

• A:Answer Our router never does this. If you're still within your return policy then exchange it. If you can't return/exchange it then get in touch with google. Or if you bought it on a credit card some of them have return protection.

  Answered 3 years ago by Authentech

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Q: QuestionDoes this mesh system support wired backhaul?

Asked 3 years ago by Mgreeson.

• A:Answer Yes, that's how I have mine set up.

  Answered 3 years ago by Modred189Verified Purchase

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Q: QuestionDo each of the pucks / nodes have ethernet connections so the "mesh" can be hardwired together (like the first generation mesh hardware)?

Asked 3 years ago by KarlB.

• A:Answer Yes, I bought it today and that's how I have it set up.

  Answered 3 years ago by Modred189Verified Purchase

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Q: QuestionWhat is the expected wifi speeds if my incoming is 1.2gbs from my ISP.

Asked 3 years ago by Kevin.

This question was asked about the related product: Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow

• A:Answer Nest WiFi Pro has a gigabit LAN port, so max theoretical speed would be up to a gig. Speeds may improved over the 160mhz band on 6Ghz, but range comes as a sacrifice, as this band is significantly hampered by obstructions.

  Answered 3 years ago by DarylDVerified Purchase

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