Questions & Answers

Q: QuestionWhat is the maximum depth of water resistance for this camera?

• A:Answer This camera is waterproof down to 16 feet.

Q: QuestionCan I use voice commands to control this camera?

• A:Answer Yes, you can use voice commands for hands-free control after mounting the camera.

Q: QuestionWhat kind of image stabilization does this camera use?

• A:Answer This camera uses HyperSmooth video stabilization to smooth out shaky footage.

Q: QuestionDoes this camera have a touch screen?

• A:Answer Yes, the GoPro HERO has an intuitive touch screen for easy navigation and adjustments.

Q: QuestionHow long can this camera record continuously?

• A:Answer The HERO action camera can record continuously for 60 minutes at its highest video setting on a single charge.

Q: QuestionHow does this differ from the Hero 11 Mini

Asked 10 months ago by Baker.

• A:Answer Major difference is (1) battery life (2) no temperature shutoffs, they controlled the thermals larger heatsink to prevent cold temp —and— heatsink paired with auto cool to prevent overheating shutoffs (3*) mounts options are slightly better @ more options using ***click clip on*** (4) WiFi direct uploads are faster to cloud and uses real LOGGED time not GMT

  Answered 8 months ago by Anonymous

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Q: QuestionDoes this GoPro (GoPro - HERO Action Camera, Model: CHDHF-131-AT) camera REQUIRE the use of a smartphone or other mobile device? Does it REQUIRE the use of an app, or can you use it standalone and just download the videos and images from the SD card?

Asked 4 months ago by NotAHero.

• A:Answer You do not need a smartphone or any other device to use GoPro cameras. While a smartphone paired to your GoPro camera can offer more options in how you use the camera, such as being able to change settings and activate the camera's functions remotely, you can also turn the camera on, start recording, take photos, and adjust basic settings directly with the camera.

  Answered 4 months ago by GoPro Support

  
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Q: QuestionIs there a pass through door available for this model? Will the one for the Hero 11 mini fit?

Asked 8 months ago by Chipton.

• A:Answer There is not a pass through door for the new HERO camera. There are ones for the HERO11 Mini and for the HERO9 Black, the HERO10 Black, the HERO11 Black, the HERO12 Black, and the HERO13 Black, but these doors are not compatible with the HERO.

  Answered 8 months ago by GoPro Support

  
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Q: QuestionWhat is the maximum size micro sd card that will work in this camera

Asked 4 days ago by Lester.

Q: QuestionA regular sandisk micro sd card won’t load. It keeps telling me to upgrade my sd card to v30. Any ideas on how to change the resolution to make the camera work today?

Asked 1 week ago by AshleyS.

• A:Answer Changing the resolution on the camera likely won't help with this issue. GoPro's newest cameras, like the HERO, all require a microSD card with a V30 and Class A2 rating.

  Answered 1 week ago by GoPro Support

  
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Q: QuestionWhat is the model of this go pro v 10, 11, 12?

Asked 3 weeks ago by WSR.

• A:Answer This model does not have a number. It's the HERO.

  Answered 1 week ago by GoPro Support

  
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Q: QuestionCan you stream this live?

Asked 1 month ago by Anonymous.

• A:Answer The HERO does not support live streaming. For that feature, you'll want to take a look at other HERO models, such as the HERO13 Black.

  Answered 3 weeks ago by GoPro Support

  
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Q: QuestionCan this camera be mounted on a crossbow

Asked 1 month ago by Anonymous.

• A:Answer Yes, you should be able to mount nearly all GoPro cameras onto a crossbow. There is a GoPro mount called the Gun/Rod/Bow Mount that was designed specifically for this purpose. Other mounts, such as the Flexible Grip Mount or a standard adhesive mount, may also work.

  Answered 3 weeks ago by GoPro Support

  
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Q: QuestionCan you down load a app to see

Asked 1 month ago by Anonymous.

• A:Answer Yes, the GoPro app will allow you to connect your GoPro to a smartphone so you can control the camera, use the preview to set up your shots, and watch playbacks of the photos and videos you capture.

  Answered 1 month ago by GoPro Support

  
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Q: QuestionCan the battery be changed with another gopro battery? Like when the battery dies change it out for a fresh one?

Asked 1 month ago by Colderjarl.

• A:Answer The HERO features an internal battery that cannot be replaced. If you are interested in a GoPro camera that allows for battery swapping, the HERO13 Black is a great option.

  Answered 1 month ago by GoPro Support

  
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Q: Questioncan the camera be powered externally, or operated while charging?

Asked 2 months ago by ISH.

• A:Answer Yes, the HERO can be operated while being powered externally.

  Answered 2 months ago by GoPro Support

  
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Q: Questiondoes the HERO have gps

Asked 3 months ago by Anonymous.

• A:Answer The HERO does not have a GPS function. For GPS, you'll want to look at the HERO13 Black.

  Answered 3 months ago by GoPro Support

  
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Q: Questioncan i mount it on my shirt while i play Basketball?

Asked 3 months ago by dreww.

• A:Answer Yes if you get a clip for it or a chest harness

  Answered 3 months ago by Bestbuyguy0489Verified Purchase

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Q: QuestionDoes this camera GoPro Hero have any Protective Housing ? Extra

Asked 5 months ago by Rafael.

• A:Answer There is a Protective Sleeve for the HERO which features a lightweight, shock-absorbing design that protects the camera from dings and scratches without adding bulk, but there is not a full protective housing for the HERO.

  Answered 5 months ago by GoPro Support

  
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