Questions & Answers

Q: QuestionHow long does the battery last on a single charge?

• A:Answer This chainsaw can make up to 270 cuts on a single charge.

Q: QuestionWhat is the maximum chain speed of this Greenworks chainsaw?

• A:Answer The Greenworks 80V 18" chainsaw has a chain speed up to 78.74 ft/s for fast cuts.

Q: QuestionWhat is the gauge of the chain on this Greenworks chainsaw?

• A:Answer This Greenworks chainsaw uses a heavy-duty .050” gauge chain.

Q: QuestionDoes this chainsaw have a chain brake?

• A:Answer Yes, it features an inertia-activated chain break that stops the chain when kick-back is detected.

Q: QuestionHow is the chain lubricated on this chainsaw?

• A:Answer This chainsaw has an automatic chain oiler that keeps the chain perfectly lubricated.

Q: QuestionWhat is the advantage of using the Greenworks 80V platform?

• A:Answer The Greenworks 80V platform delivers a quicker charge and longer run time by using the interchangeable 80 volt battery.

Q: QuestionHow often do I need to replace the chainsaw blade? After six cuts of 12 inch log it seems to have lost it's ability to cut. So, I ordered a replacement blade.

Asked 2 years ago by GP.

• A:Answer I just did 1200 lbs of tree limbs (two pickup beds full) and haven’t sharpened the blade yet. I will before next use but performance has not degraded yet. Get a chainsaw file, you should be able to sharpen multiple times before having to replace a chain

  Answered 1 year ago by MikeKVerified Purchase

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Q: QuestionIs this motor a second-generation model featuring a 2.5 kW motor? And does Model # CS80L03 also have the second-generation model featuring a 2.5 kW motor? Thank you kindly.

Asked 3 years ago by Roger.

• A:Answer Hello Roger - These are the same unit. The only difference is model 2019902 includes a 4.0Ah battery and rapid charger and model CS80L03 is a tool only kit. Tool only units are great for our existing customers who already own a battery and charger in this platform and are looking to expand their collection. For customers who are purchasing a Greenworks unit for the first time, we advise picking up the unit that comes with a battery and a charger. This unit is a 2nd generation with a 2.5 kW motor which is equivalent to a 40cc gas chainsaw motor.

  Answered 3 years ago by Greenworks Tools

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Q: QuestionDoes this product come with a case for storing?

Asked 1 year ago by john.

• A:Answer Hi john. Thank you for your interest. Please see the following model which comes with the hard carrying case. Greenworks 80V 18" Cordless Battery 2.5kW Chainsaw w/ 4.0Ah Battery & Rapid Charger (2019902/CS80L413). We hope this helped!

  Answered 1 year ago by Greenworks Tools

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Q: QuestionWhat size is the chain?

Asked 2 years ago by ski.

• A:Answer Hello ski - 18" bar and chain. Chain details: Guide bar length 18'' (457 mm). Chain pitch 3/8" LP (9.5 mm). Chain gauge .050" (1.27 mm). Drive links 62. Chain 91P062X/CL15062.

  Answered 2 years ago by Greenworks Tools

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Q: QuestionExplain what 270 cuts means, in some form of measurement like thickness of wood cut or operational cutting time is that in pine or a hardwood. Also what does a replacement batter cost.

Asked 7 months ago by Johnny.

• A:Answer Hi Johnny. Thank you for your question. With up to 270 cuts on a single charge, the "cuts" refer to the process of the cutter teeth on the chainsaw chain slicing through the wood. Please visit Greenworks Tools directly for all available 80V batteries. The 80V 4.0AH battery will give you a run-time up to 35-40 minutes with regular use. We hope this information helped!

  Answered 7 months ago by Greenworks Tools

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Q: QuestionCan you replace the 18inch blade/chain combo with the 16 inch blade/chain ?

Asked 8 months ago by Tools.

• A:Answer Hi Tools. Thank you for your question. Yes, you can go down a bar and chain size, you cannot go up a bar and chain size. We hope this helped!

  Answered 7 months ago by Greenworks Tools

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Q: QuestionCAN I USE A 4AMP OR A 2AMP BATTARY BOTH 80V

Asked 10 months ago by JOHN.

• A:Answer Hi JOHN. Thank you for your question. Yes. Each voltage platform (24V/48V, 40V, 60V, 80V, and 82V) has a dedicated set of tools that are only interchangeable within the same voltage range. For example, an 80V 2.0Ah battery will work in any 80V unit but is not compatible with 24V/48V, 40V, 60V, or 82V units. Only Greenworks batteries, chargers, and machines of the same voltage are compatible and interchangeable. We hope this helped!

  Answered 10 months ago by Greenworks Tools

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Q: Questionhow does it compare to the pro model

Asked 1 year ago by ty.

• A:Answer It is the newer "Gen 2" motor. When buying make sure that it has the open triangle area by the rear of the saw to mkae sure that it is a gen 2.

  Answered 1 year ago by DaleZVerified Purchase

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Q: QuestionWhat is difference between this model and the Pro?

Asked 2 years ago by jeff.

• A:Answer There are 2 separate 80 volt 18" chainsaw models. Different motor sizes. Don't know why the Greenworks representative didn't explain that, not very nice. It's confusing, maybe on purpose, because while shopping around the descriptions aren't clear and even digging into the specs doesn't always reveal the true identity. In my painful experience and unnecessary wasting of my time, I've noticed there is a model with a 1.8 kW motor, and there's a model with a 2.5 kW motor that's also referred to as 2nd gen. If it looks like a real bargain, it's probably the 1.8 kW model.

  Answered 1 year ago by BobsUrUncle

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Q: QuestionHow large a log can it handle? Are shorter bars available?

Asked 2 years ago by jeff.

• A:Answer I own the 16" version, and cut firewood from my woods all winter last year, in brutal Ohio, it is fantastic...think about it, this will cut a 36" log/tree...I am buying one right now while on sale.

  Answered 1 year ago by moonman14

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Q: QuestionWILL A 2.5 56 VOLT GREEN WORK BATTERY WORK IS THIS CHAINSAW ALSO

Asked 2 years ago by Albert.

• A:Answer No, needs to be 80v

  Answered 11 months ago by GaryEVerified Purchase

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Q: QuestionWill this unit fit a 12" carving blade and chain

Asked 2 years ago by Modoc.

• A:Answer Hi Modoc. Thank you for your question. You would need to ensure the bar is the same width. Please check out the dimensions. Guide bar length: 18'' (457 mm), Chain pitch: 3/8" LP (9.5 mm), Chain gauge: .050" (1.27 mm), Drive links: 62.

  Answered 2 years ago by Greenworks Tools

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Q: QuestionWould the 80v 2.4 ah battery work with this? I only ask because that’s what came with weed eater and blower.

Asked 2 years ago by Gymnasiumjim.

• A:Answer Yes, all Greenworks 80v batteries will work

  Answered 11 months ago by GaryEVerified Purchase

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