Questions & Answers

Q: QuestionWhat is the maximum area that the Sedona 1,500-Watt Smart Electric Infrared Wall-Mounted Heater can effectively heat when used as a primary heat source, and as a secondary heat source?

• A:Answer When used as a primary heat source, the Sedona 1,500-Watt Smart Electric Infrared Wall-Mounted Heater can effectively heat up to 300 square feet. As a secondary heat source, it can heat up to 1,000 square feet.

Q: QuestionHow does the 'Fan Only' mode of the Sedona 1,500-Watt Smart Electric Infrared Wall-Mounted Heater contribute to its year-round usability?

• A:Answer The 'Fan Only' mode of the Sedona 1,500-Watt Smart Electric Infrared Wall-Mounted Heater allows for year-round use by filtering and circulating stagnant air during warm spring and summer months. This feature contributes to its versatility and usability beyond just providing heat during colder seasons.

Q: QuestionHow does the Wi-Fi capability of the Sedona 1,500-Watt Smart Electric Infrared Wall-Mounted Heater contribute to energy efficiency and convenience?

• A:Answer The Wi-Fi capability of the Sedona 1,500-Watt Smart Electric Infrared Wall-Mounted Heater allows users to control the heater from anywhere, enabling them to set custom heating schedules and adjust settings remotely. This contributes to energy efficiency by preventing unnecessary heating when the room is unoccupied and optimizing energy usage based on user preferences. Additionally, the Wi-Fi connectivity enhances convenience by providing remote access and control, eliminating the need to physically adjust the heater's settings.

Q: QuestionWhat is the process for setting up the Wi-Fi connection of the Sedona 1,500-Watt Smart Electric Infrared Wall-Mounted Heater, and how does the one-touch Bluetooth connect feature simplify the process?

• A:Answer To set up the Wi-Fi connection, enable Wi-Fi and Bluetooth on your phone, download the Smart Life app, and follow the steps in the app. The one-touch Bluetooth connect feature simplifies the process by automatically finding the heater's Wi-Fi network and prompting you to connect.

Q: QuestionHow does the Sedona 1,500-Watt Smart Electric Infrared Wall-Mounted Heater compare to other infrared heaters in terms of energy efficiency and affordability?

• A:Answer The Sedona 1,500-Watt Smart Electric Infrared Wall-Mounted Heater stands out for its energy efficiency, thanks to its "Auto eco-mode" that cuts power consumption in half to maintain heat. It also features a "Fan Only" mode for air circulation during warmer months, contributing to year-round savings. Furthermore, its Wi-Fi capability allows users to control and schedule heating remotely, enhancing convenience and affordability.

Q: QuestionWhat is the recommended placement for the Sedona 1,500-Watt Smart Electric Infrared Wall-Mounted Heater to ensure optimal heat distribution and safety?

• A:Answer The Sedona 1,500-Watt Smart Electric Infrared Wall-Mounted Heater is designed to be mounted on a wall for optimal heat distribution and safety. It should be placed at least 3 feet away from any flammable materials and should not be used in damp or wet locations.

Q: QuestionWhat control options does the Sedona 1,500-Watt Smart Electric Infrared Wall-Mounted Heater offer, including touchscreen, digital thermostat, and remote control?

• A:Answer The Sedona 1,500-Watt Smart Electric Infrared Wall-Mounted Heater offers multiple control options for user convenience. It features a built-in touchscreen with a digital thermostat for precise temperature adjustment. Additionally, a remote control is included, allowing users to adjust settings from a distance. Furthermore, the heater is compatible with the Smart Life app, downloadable from Google Play or the Apple Store, enabling users to control the heater remotely using their smartphones.

Q: QuestionWhat safety features does the Sedona 1,500-Watt Smart Electric Infrared Wall-Mounted Heater have to ensure the safety of children and pets?

• A:Answer The Sedona 1,500-Watt Smart Electric Infrared Wall-Mounted Heater ensures children and pet safety with its safe-to- touch grill, eliminating the risk of burns. Additionally, it comes equipped with a tip-over safety feature, ensuring the heater automatically shuts off if it accidentally falls over.

Q: QuestionWhat is the warranty coverage provided by Heat Storm for the Sedona 1,500-Watt Smart Electric Infrared Wall-Mounted Heater, and what does it cover?

• A:Answer Heat Storm provides a 1-year warranty for both labor and parts for the Sedona 1,500-Watt Smart Electric Infrared Wall- Mounted Heater. The warranty covers any defects in materials or workmanship under normal use and service.

Q: QuestionWhat are the dimensions of the Sedona 1,500-Watt Smart Electric Infrared Wall-Mounted Heater, and how does its compact design contribute to saving space?

• A:Answer The Sedona 1,500-Watt Smart Electric Infrared Wall-Mounted Heater has dimensions of 19 inches in depth, 13 inches in height, and 4.75 inches in width. Its compact design allows for wall mounting, freeing up valuable floor space in small rooms such as bathrooms, bedrooms, and offices.

Q: QuestionIs it hard? Wired or can I plug it into a wall outlet

Asked 1 year ago by Matt.

• A:Answer This heater plugs into a standard wall outlet

  Answered 1 year ago by HS Customer Service

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Q: QuestionCan this unit be placed on the floor (free standing), rather than wall-mounted?

Asked 1 year ago by VirginiaInMaine.

• A:Answer This unit comes with feet, but is recommended to be mounted on the wall as it is wifi model.

  Answered 1 year ago by HS Customer Service

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