Questions & Answers

Q: QuestionIs this a touch screen TV?

Asked 1 year ago by TouchScreen.

• A:Answer No

  Answered 11 months ago by LoaddownVerified Purchase

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Q: QuestionDoes this TV receive Next Gen TV, ATSC 3.0 broadcasts?

Asked 1 year ago by Pontones.

• A:Answer Hi George, Thank you for your interest in the Hisense 32A4K. This unit does not support ATSC 3.0. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 year ago by HisenseProductExpert

  
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Q: QuestionHi, Can this TV be used to access my google calendar? I want to use it to be our family calendar everyone looks at. Can the google calendar be accessed through WiFi and not directly wired?

Asked 1 year ago by Anonymous.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 32A4K. You would not be able to view the calendar on the unit. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 year ago by HisenseProductExpert

  
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Q: Questioncan this tv mirror from my iphone

Asked 1 year ago by joe.

• A:Answer Hi Joe, Thank you for your interest in the Hisense 32A4K. This TV supports AirPlay. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 year ago by HisenseProductExpert

  
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Q: QuestionCan this TV be wall mounted vertically?

Asked 1 year ago by Anonymous.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 32A4K. The wall mount recommended for this unit is the VESA (100x200/M6). If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 year ago by HisenseProductExpert

  
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Q: QuestionDoes this model have the ability to use PS remote play app?

Asked 1 year ago by KEVIN.

• A:Answer Hi Kevin, Thank you for your interest in the Hisense 32A4K. We recommend checking out the Google Play Store. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 year ago by HisenseProductExpert

  
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Q: QuestionDoes this tv have capability to connect to Bluetooth headphones?

Asked 1 year ago by Mick.

• A:Answer Hi Mick, Thank you for your interest in the Hisense 32A4K. This unit supports Bluetooth. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 year ago by HisenseProductExpert

  
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Q: QuestionHow much memory (RAM / ROM) does this TV have? Is it possible to extend the memory with a USB flashdrive? I ask this because I have a 50" Hisense TV that constantly gets "out of memory" warnings

Asked 1 year ago by Mike.

• A:Answer Hi Mike, Thank you for your interest in the Hisense 32A4K. This unit comes with 1.5 GB of RAM and 8GB of ROM. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 year ago by HisenseProductExpert

  
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Q: QuestionCan you get Spectrum TV App?

Asked 1 year ago by Anonymous.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 32A4K. Spectrum TV has not made itself available on Google TV. However, the app supports Chromecast, which is a built-in casting feature on 32A4K. Users can download Spectrum TV on their mobile devices and cast videos onto the 32A4K via Chromecast. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 year ago by HisenseProductExpert

  
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Q: QuestionWill this tv turn on and off with a roku remote?

Asked 1 year ago by ERICaDAD.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 32A4K. We recommend visiting the Encompass website (https://hisense.encompass.com/) to purchase the necessary replacement remote. Encompass is an authorized distributor of Hisense parts and accessories and may have the components you need to complete your unit. Thanks again, Harley with the Hisense Support Team.

  Answered 1 year ago by HisenseProductExpert

  
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Q: QuestionIs this tv 12vdc powered?

Asked 1 year ago by Jb.

• A:Answer Hi Jb, thank you for your interest in the Hisense 32A4K. The power supply for this unit is AC120V, 50/60Hz. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 year ago by HisenseProductExpert

  
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Q: QuestionHow do you enable ARC on this tv? It is not showing up.

Asked 1 year ago by xSurrealki11er.

• A:Answer Hi Hisense Customer, thank you for your interest in the Hisense 32A4K. Select Sound > Speakers > Audio Output, and choose ARC option. If you require additional assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.

  Answered 1 year ago by HisenseProductExpert

  
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Q: Questionhow do i set up to scan for channels

Asked 1 year ago by Anonymous.

• A:Answer Hi Hisense Customer, thank you for your interest in the Hisense 32A4K. To do a channel scan you would need to go to Live TV, press the menu button and select Settings > Channel > Auto Scan. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 year ago by HisenseProductExpert

  
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Q: Questionwhat is the refresh rate

Asked 1 year ago by smitty.

• A:Answer Hi Smitty, thank you for your interest in the Hisense 32A4K. The native refresh rate for this unit is 30 Hz. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 year ago by HisenseProductExpert

  
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Q: QuestionCan this TV be mounted on a wall?

Asked 2 years ago by JuliaLH.

• A:Answer Hi JuliaLH, thank you for your interest in the Hisense 32A4K. Yes, this TV fits a100 x 200 VESA wall mount that you can purchase at Best Buy. Best Buy Geek Squad offers TV installation services, please visit https://www.bestbuy.com/site/services/tv-home-theater-services/pcmcat138100050024.c?id=pcmcat138100050024 for inquiries about this service. Thanks again, Harley with the Hisense Support Team.

  Answered 2 years ago by HisenseProductExpert

  
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Q: QuestionDoes this have fubo

Asked 2 years ago by MelissaC.

• A:Answer Hi Mel, thank you for your interest in the Hisense 32A4K. You can download the app from the Google Play Store. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 2 years ago by HisenseProductExpert

  
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Q: QuestionHas anyone had any luck getting the over-the-air program guide to work? We're getting nothing but "No program info" in the guide even though the info does display when you tune in to an individual channel.

Asked 2 years ago by Jojo.

• A:Answer I know you paid for the 'Smart' features, but their interface will frustrate you. I would suggest that you recheck your wifi connection password in Settings if you still want the myriads of channels.

  Answered 11 months ago by LoaddownVerified Purchase

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Q: QuestionHow do I get in to the e-manual? None of the online manuals that I found works. Once I get to settings>system there is no where to go.

Asked 2 years ago by bobb.

Q: QuestionI have a older channel master DVR That is connected to my present TV Through an hdmi. And I can flip through my local channels using that remote. I have xfinity wifi. Will this system work on this tv? Thanks

Asked 2 years ago by Donnadancer1.

• A:Answer Hi Donnadancer1, thank you for your interest in the Hisense 32A4K. The Hisense remote control can be used to control other HDMI devices, to a limited degree. Both devices must have consumer electronic control (CEC) functions enabled and the specific function you desire to control must be supported. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 2 years ago by HisenseProductExpert

  
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