Questions & Answers
- Model:
- 32H5500F
- |
- SKU:
- 6402785
Q: QuestionIm looking for a smart tv w bluetooth capability for the purpose of using my IPad mini to sync with the tv for playing online dart matches. The IPad uses bluetooth to the dart board, thus eliminating my need to use an HDMI cable from the IPad to the tv.
Asked by Dee.
- A:Answer Hello Dee, Thank you for your interest in the Hisense 32H5500F. Yes this television has Bluetooth capabilities however it can only be connected to a bluetooth device such as bluetooth speaker or headphone. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionCan you please explain to me what hisense is I have never heard of it and what is necessary for me to get netflix,live tv,movies,paper view,etc.
Asked by Polo.
- A:Answer Hello Polo, Thank you for your interest in the Hisense 32H5500F. This is a android smart TV, you can connect to the internet wirelessly and also download your favorite apps such as Hulu and Disney plus. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionI can't get the TV to connect to Alexa or Google. I tried uninstalling Google and installing updates but it states "can't reach Google Assistant at the moment. " On the remote, it tries to connect bluetooth devices when the Google button is pressed.
Asked by WilliamM.
- A:Answer Hello William, Thank you for your interest in the 32H5500F. We're sorry to hear that you are not able to connect your Alexa or Google Assistance not to worry we will be more than happy to assist. At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution. We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionCan I connect this TV to the internet via WiFi connection, eliminating direct cable connection and cable box?
Asked by Timmy.
- A:Answer Hello Timmy, Thank you for your interest in the 32H5500F. Yes you are able to connect this television to the internet using WiFi connectivity. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionOnce you sign on you google/gmail account, will the Google Play Store available to download additional apps with this TV? Thank You!
Asked by VBrown.
- A:Answer Hello V. Brown, Thank you for your interest in the 32H5500F. Yes once you have your Google account set up you would be able to download additional apps from the Google Play Store. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: Questiondoes this tv have ports to still use my dvd player and fire stick
Asked by jeff.
- A:Answer Hello Jeff, Thank you for your interest in the 32H5500F. Yes the television has 2 HDMI ports. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionI want to use this TV as a monitor for my Mac Mini. i heard some functions will not be available. Which function will not be available?
Asked by RobertB.
- A:Answer Hello Robert, Thank you for your interest in the 32H5500F. No you have your Mac connected to the television using a HDMI cable you should have all your features as the TV would just be acting as a monitor and as such should not affect the functions. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionDoes this bluetooth ready ?
Asked by Anonymous.
- A:Answer Hello Hisense Customer, Thank you for your interest in the 32H5500F. Yes the unit supports Bluetooth connectivity. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionIs there a previous channel button on the remote?
Asked by Burgh16.
- A:Answer Hello! There is no previous channel button on the remote.
Answered by HisenseProductExpert

Q: Questioncan you put a sd card in the tv and see your pictures?
Asked by beachbobby.
- A:Answer Hello Hisense Customer, Thank you for your interest in the Hisense 32H5500F. Regrettably, no you're not able to put a SD card in the TV, however you can use a USB stick to place into the USB drive. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Answered by HisenseProductExpert
Q: QuestionWould this smart tv work with my Sony BR DVD player?
Asked by Bet.
- A:Answer Hello Bet, Thank you for your interest in the 32H5500F. Yes you are able to connect your DVD player to this television. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionDo you need to purchase a separate remote to use the google assistant?
Asked by funstuff.
- A:Answer Hello Hisense Customer, Thank you for your interest in the Hisense 32H5500F. No you don't need to purchase a separate remote, because the remote that came with this TV have a microphone so that you can voice command with google assistant. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionDo you have any 1080p smart android tv, 24 to 32"? Thanks,
Asked by wilson.
- A:Answer Hello Wilson, Thank you for your interest in the 32H5500F. Unfortunately Hisense does not have a 24' or 32" smart Android television that offers 1080p. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionWill this tv reliably connect to mobile hotspot data or will it only connect through wifi?
Asked by Dorie371.
- A:Answer Yes. I use my phone hotspot when the satellite connection is slow. No problems.
Answered by Vawaverunner
Q: QuestionCan this tv use Bluetooth to connect with apple AirPods
Asked by L0504.
- A:Answer Hello Hisense Customer, Thank you for your interest in the 32H5500F. Yes you are able to connect your AirPods to the television using Bluetooth. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution. We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionWill this TV connect to a 5gb wi-fi signal?
Asked by Rouxfus.
- A:Answer Yes. I have mine hooked 5g wireless.
Answered by Vawaverunner
Q: QuestionIs this TV shipped by UPS because I had a TV shipped by ups and they broke it.
Asked by kim.
- A:Answer Hello Kim, Thank you for your interest in the 32H5500F. We're sorry to hear that you got your television damaged. For further information on shipping please reach out to BestBuy directly so they can assist you better. If you have any questions about the television please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionDoes this work with Alexa as well as Google Assistant?
Asked by rouxfus.
- A:Answer Hello Hisense Customer, Thank you for your interest in the 32H5500F. Yes the television works with both Amazon Alexa and the Google Assistance. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionWhat model year is this TV?
Asked by rouxfus.
- A:Answer Hello Hisense Customer, Thank you for your interest in the 32H5500F. This unit is a 2020 model television. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

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