Questions & Answers

Q: QuestionDoes this have dual band wifi 5ghz or wireless ac? Can you cast to this from an android, kind of like how chromcast works or is it just screen mirroring?

Asked 8 years ago by Tomski.

• A:Answer Hi Tomski! This TV does not support dual band WiFi. The Anyview Cast app on this TV allows users to cast from devices with raw Android OS.

  Answered 8 years ago by HisenseProductExpert

  
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Q: QuestionWhat is a VESA pattern 200x200 & where could I purchase? Thank you for reply to my last/first question RE: wall mounting Hisense 39"!

Asked 7 years ago by Anonymous.

• A:Answer BestBuy in store or BestBuy online :)

  Answered 7 years ago by bestbuyerVerified Purchase

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Q: QuestionI have a USB memory stick with many JPG photos. Does the TV have the ability to present a slide show by itself? I don't want to use a computer, for instance. I just want to plug in the USB stick and select the proper menu choice on the TV.

Asked 7 years ago by Mitch.

• A:Answer Mick, Yes it does, just plug the flash drive in flash port and choose usb port in settings menu.

  Answered 7 years ago by EnorVerified Purchase

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Q: QuestionI am looking @ this t v set to possibly mount in my garage (man cave) Are there any recommendations for a wall mount or any reason that this t v wouldn't be suitable?

Asked 7 years ago by bigken562.

• A:Answer Best Buy has a mount available online now for $59-69 that will work for this. In regards to the TV, no reason it won't be suitable, smart TV thats easy to use and set up!

  Answered 7 years ago by DrJ168Verified Purchase

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Q: QuestionWhat is the width and height

Asked 7 years ago by Anonymous.

• A:Answer The TV has a height of 22 inches and a width of 34. 9 inches.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionDoes this tv have a sleep timer and an auto on function?

Asked 8 years ago by Donna.

• A:Answer it has a sleep timer, auto on and auto off it is under the settings

  Answered 8 years ago by ozzman72Verified Purchase

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Q: QuestionCan I buy this at the physical Best Buy store?

Asked 8 years ago by Jimothy.

• A:Answer That's where I bought mine. Add it to your cart and on checkout you can select to pick up in store and it will show which stores have it available.

  Answered 8 years ago by herringboneVerified Purchase

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Q: QuestionCan I use a Bluetooth speaker with this tv?

Asked 8 years ago by Malash.

• A:Answer No, this television does not support Bluetooth. If you have any additional questions, please call us at 1-888-935-8880.

  Answered 8 years ago by HisenseProductExpert

  
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Q: QuestionI don't want to buy additional devices like roku or chromecast, so I need a tv that will let me both mirror/cast from & that will let me use my Galaxy7 wi-fi hotspot as it's wi-fi. Will this tv be capable of meeting my requirements?

Asked 8 years ago by SpryHolly.

• A:Answer The Anyview Cast app on this TV allows users to cast from devices with raw Android OS. Samsung smart phones operate on modified Android OS and therefore are not compatible with Anyview Cast. If you have any further questions, please contact us at 1-888-935-8880.

  Answered 8 years ago by HisenseProductExpert

  
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Q: Questionhow do you make the sleep timer work on the 39h5d tv?

Asked 8 years ago by chris.

• A:Answer 1. Power on the TV and using your Hisense Remote, press the Gear-shaped Button for Settings. 2. Go to System and press the right directional button to enter the System Menu 3. Select Time 4. Go to Power OFF Timer 5. You can set the TV to power off Once or you can set a Daily Power Off Timer (to power off the TV at the same time every day). 6. Below the frequency of occurrence, you will see “Timer” and an Adjust button to the right, select the Adjust to select the time you wish the TV to power off at. 7. Choose Save once you have adjusted the time 8. Done! This is all you need to do to utilize the Power Off Timer.

  Answered 8 years ago by HisenseProductExpert

  
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Q: QuestionDoes this tv have a glare to it How many HDMI ports? Is there a display in store which one

Asked 8 years ago by Ma1donna41.

• A:Answer Yes, the screen reflects back, but I think most do. 3 HDMI's. I looked for this TV on display and was told no Best Buy in my large city had it on display. I am told that the manufacturers pay (or not) to have their items on display, so perhaps Hisense doesn't participate. BTW here's a bonus: I had to return this TV due to a persistent and consistent volume problem. The TV volume turned up on its own, every single time the TV was turned on. This baffled the manufacturer, and the repairman they sent, and the cable guy. No one could resolve it. Good luck.

  Answered 8 years ago by BBdcjVerified Purchase

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Q: QuestionCan I use a wired keyboard for Opera web browser, since you can not use wireless keyboards?

Asked 8 years ago by ctcollins.

• A:Answer This TV does not support external keyboard.

  Answered 8 years ago by HisenseProductExpert

  
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Q: QuestionHow do I use tv like surfing web,do I need wireless keyboard

Asked 8 years ago by Djtv.

• A:Answer Hi, the TV has a built-in Opera web browser. However, the TV does not support wireless keyboard directly. You can connect the TV with a computer through HDMI.

  Answered 8 years ago by HisenseProductExpert

  
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Q: QuestionCan I attach a HDTV amplified indoor antenna to this tv in order to receive tv channels ?

Asked 8 years ago by Harv.

• A:Answer Yes. There is a coax outlet for cable box or antenna.

  Answered 8 years ago by BBdcjVerified Purchase

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Q: QuestionMy remote doesn't have a 'Settings' button. How do I access the tv's settings?

Asked 8 years ago by Markastone.

• A:Answer Press the button to the right of the tv button.

  Answered 8 years ago by AnonymousVerified Purchase

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Q: QuestionCan you pause live OTA TV with this HDTV by putting a thumb drive into the usb port? Thanks

Asked 8 years ago by 1138.

• A:Answer No, this television does not currently record or pause television. If you have any additional questions, please call us at 1-888-935-8880.

  Answered 8 years ago by HisenseProductExpert

  
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Q: QuestionHow good is the sound quality? Specifically, how many speakers are used? What size speakers are used?

Asked 8 years ago by TVcurious.

• A:Answer I do not know the specs for this TV as far as the # or size of the speakers on the model. However, I have been using this TV for a few weeks now and it is LOUD. My old TV needed the volume level set to about 12. This TV needs it only set to about 6. I don't know if volume levels are standardized across brands or speakers or anything but I thought I would let you know my experience. Other than that, I like the TV. The picture quality is good.

  Answered 8 years ago by HollyH20Verified Purchase

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Q: QuestionUsually I like VA panels (Better blacks) But I would like if this is a IPS for better viewing angles for this application. Any insight?

Asked 8 years ago by Alock.

• A:Answer I watch from a side angle quite often. It seams to be just as good a picture as watching straight on. Does that answer the question?

  Answered 8 years ago by dogsandcandyVerified Purchase

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Q: QuestionCan i connect my jbl bluetooth speaker and if so how can i on a h5 series 32 inch tv

Asked 6 years ago by scott.