Questions & Answers

Q: QuestionI plan to have the TV sit on a TV stand that is 32" wide. I would like to find out if the TV legs will fit on the TV stand. How far apart are the legs of the TV?

Asked 6 years ago by Rich.

• A:Answer The TV stand is 31 inches wide.

  Answered 6 years ago by HisenseProductExpert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes Hisense tv offer the app Pluto?

Asked 6 years ago by JoJo.

• A:Answer Pluto is a free app on Roku. If you're not familiar with roku, you set up an account (it's free) and then you can either add apps online or directly from the TV. Just search the channel store for Pluto if it isn't already installed.

  Answered 6 years ago by zzbear

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan this TV see network shares from a Windows 10 home network? That is, if I have a shared disk on a PC on my network, can the TV see the contents of the disk and can it play video stored on that disk?

Asked 7 years ago by Cartaphilus.

Q: QuestionWhat is the best tv for a lg 4 stylo and samsung Galaxy 3?

Asked 7 years ago by Houstone.

Q: QuestionHow in the world can I enable motion rate advertised in the box and spec? Because this doesn't have any motion interpolation at all. And I wanted it to play my games with it. I also updated the software but nothing. Don't tell this was false advertisement

Asked 7 years ago by Dc08.

• A:Answer Please call us at 1-888-935-8880 so that we can assist you with your television.

  Answered 7 years ago by HisenseProductExpert

  
  Helpful (1)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionAre these manufactured by samsung and if so are the parts cheap?

Asked 7 years ago by Hisense.

• A:Answer This tv is of the same quality in my opinion as some of the bigger names. Great quality and a great price point. 4K is crystal clear. Love it

  Answered 5 years ago by Mike

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow does viewing angle compare to the TCL 4-series?

Asked 7 years ago by RiverRivers.

• A:Answer I took my TCL 43” back to Best Buy because of its poor viewing angle, RTINGS.com rates it as one of the worst viewing angles. I decided to get a Samsung because RTINGS rated its viewing angle as good. When I tied to explain this the salesperson, he kind of rolled his eyes at me. But as luck would have it, they had the exact TCL model on display that I was returning next to the exact Samsung model I was going to buy. I told him to test out each one’s viewing angle and tell me what he thought. After doing so, he readily admitted that the TCL was indeed bad.

  Answered 6 years ago by BillW

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat are the viewing angles, side to side & up down if you have both?

Asked 7 years ago by Frabic255.

• A:Answer According to Consumers Repots its not the best. But I have the 39" model and it seems very good. If you are looking for somthing at a high angle (45° or more) go with a curved screen.

  Answered 7 years ago by JerrybbsVerified Purchase

  Helpful (1)Unhelpful (1)ReportAnswer this question

Q: QuestionWifi capability???

Asked 5 years ago by Cal.

• A:Answer Hello Cal, Thank you for your interest in the Hisense 43R7E. This is a Hisense smart Roku TV, yes it has Wifi capability, you can connect to internet wirelessly. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: Questionon the Hisense website it says the Hisense 43R7E 43-inch 4K Ultra HD Roku Smart LED TV HDR (2019) has 120HZ on Best Buy it says 60HZ, which one is correct

Asked 5 years ago by zk.

• A:Answer Hello Zk, Thank you for your interest in the Hisense 43R7E. This unit has a motion rate of 120 with 60 Hz. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionWhat are all the comments about having to pay for Roku? Could someone leave detailed set up instructions where you do not need to pay?

Asked 6 years ago by etp7.

• A:Answer Hello, There is NEVER a charge to create a Roku account. If you follow the directions on the screen when you start your ROKU TV you will NOT be charged. See the official instructions here: https://support.roku.com/article/115004382968-do-i-need-to-create-a-roku-account-

  Answered 6 years ago by HisenseProductExpert

  
  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionFor anyone who has used external speakers with this model, are you able to control the volume with the remote. I had a TCL that allowed me to and a Sharp that did not. Thanks.

Asked 6 years ago by Sumio.

• A:Answer For powered speakers hooked up through the audio out, the signal is not controlled by the remote or the TV volume. I replaced this TV with a TCL TV, which does allow volume control on the audio out channels.

  Answered 6 years ago by Sumio

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionMy father's eyesight is poor and I'd like to find a universal remote control with large buttons that will work with his Hisense ROKU television. Any recommendations?

Asked 7 years ago by Deanna.

• A:Answer Remote is simple and easy, not a lot of buttons. Pretty basic.

  Answered 6 years ago by Retired72

  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionCan I put it on hold what day is it on sale

Asked 7 years ago by Anonymous.

• A:Answer If you mean can you purchase it and put pick up conveniently on hold, then yes. If you're asking if you can put a sale on hold, as in keep the sale for an extended time, That I cannot answer since I am not a best buy employee..

  Answered 7 years ago by JayP

  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionWould this tv show sharp text if used as a computer monitor? Will it show 4:4:4 color?

Asked 7 years ago by joe.

• A:Answer I use it to edit overnight news , it looks better than the screen on my Retina display Mac laptop.

  Answered 7 years ago by KenBVerified Purchase

  Helpful (1)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: Questionhow bright is the picture. (nits)

Asked 6 years ago by dna.

• A:Answer Thank you for your interest in the Hisense 43R7E. This television has direct lit which is also referred to as Full-array and it mean that the LED's placed all over behind a Tv's LCD panel, the brightness can be adjusted by going to picture>> picture brightness. Thank you for your interest in Hisense USA if you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

  Answered 6 years ago by HisenseProductExpert

  
  Helpful (0)Unhelpful (2)ReportAnswer this question

Q: Questionwill this work with Bluetooth headphones

Asked 6 years ago by bill.

• A:Answer Roku does not offer Bluetooth audio.

  Answered 6 years ago by HisenseProductExpert

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this TV let you stream your Xfinity cable? Bought one (Roku) that does and one Vizio that does not...both "smart" TV's.(we did contact Vizio and while it will pick up wifi to get preloaded apps, cannot add to it). Thank you!

Asked 6 years ago by Alice.

• A:Answer Please visit https://channelstore.roku.com/browse/apps for a list of available Roku apps.

  Answered 6 years ago by HisenseProductExpert

  
  Helpful (0)Unhelpful (3)ReportAnswer this question