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Page Showing 21-40 of 119 questions
  • QuestionHow do I turn the volume up without a remote

    Asked by Sharee.

    • Answer On the side of the TV or I think it was the bottom of the TV it's got all kind of controls under there

      Answered by ParrishS

  • QuestionThe remote with this TV is very simple(no #'s for channels). I am looking for a universal remote that will allow me to punch in the number of a channel rather than having to use the up & down button bc that takes forever just to get to a certain channel.

    Asked by Michelle.

    • Answer This doesn't have a universal like remote. It only controls the TV.

      Answered by Ronda

  • QuestionAre there any remotes compatible with this TV so I can punch the channel in to change it instead of having to scroll through all my channels just to find one.

    Asked by Lee.

    • Answer I connect the mines with the internet and Roku which it was a Roku ready TV but the remote control to come with the Roku was better

      Answered by ParrishS

  • QuestionWhich is number for to entry secret menu and why when i see chanels with 720p is no clear photo a this tv ,I was disappointed with the blurry and leaking pictures it is producing. What do I do

    Asked by Arber.

    • Answer My TV showed a excellent picture until 2 years after I purchased it then it just stopped working and I couldn't get no refund or nothing so I bought a new one and it's been working just fine excellent picture so I don't know what's wrong with your TV

      Answered by ParrishS

  • QuestionWHAT DOES THE SEAIES 7 STAND FOR.

    Asked by Anonymous.

    • Answer Hello Hisense Customer, Thank you for your interest in the 50R7E. This is a breakdown of what the model means: “50” designates size “R” designates “Roku” smart platform “7” designates feature package “E” designates model year (“E” = 2018) If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionI have a roku still that supports the Xfinity app would I be able to just download the app from the roku tv instead

    Asked by T.

    • Answer Hello Hisense Customer, Thank you for your interest in the Hisense 50R7E. Yes the Xfinity app can be downloaded from Roku TV app store. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionDoes it can read .mp4 thru USB port??

    Asked by EdCabroni.

    • Answer Hello Ed, Thank you for your interest in the 50R7E. Yes the television does support mp$ via USB. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionWhat size screws are use to wall mount this tv?

    Asked by Johanna.

    • Answer Hello Johanna, Thank you for your interest in the 50R7E. The screws required to wall mount this television are M6 that are 9.5 - 11.5mm in length. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionI purchased one as a gift about 2 months ago and the remote stopped working? What can I use as the company does not respond.

    Asked by LOT7.

    • Answer Hello Hisense Customer, Thank you for your interest in the 50R7E. We're sorry to hear that you are having issues with the remote on your television. Not to worry we will be more than happy to assist. At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution. We look forward to hearing from you! Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionIs this television compatible with a soundbar? If so, which soundbars is it compatible with?

    Asked by noextent.

    • Answer Hello Hisense Customer, thank you for your interest in the 50R7E. Yes you are able to connect a soundbar to the television using the HDMI ARC connection or by using a optical audio cable. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionWhat dose it sound like I like Bass and some of the tvs really sound bad

    Asked by Anonymous.

    • Answer Thank you for your interest in the 50R7E. We are sorry to hear that you are having issues with the sound on your television. Please try adjusting the audio settings. You can also try performing a factory reset. To perform a factory reset, navigate to Settings > System > Advanced system settings > Factory reset, and then highlight Factory reset everything. Read the information on the screen to make sure you understand what this reset operation does. To proceed with the full factory reset, use the on-screen number pad to enter the code displayed on the screen, and then select OK to proceed. When the factory reset operation completes, the TV restarts and displays the first Guided Setup screen. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution. We look forward to hearing from you! Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionWhat ethernet cord do you need to get for the Hisense 50 inch 7 Series 4K HD smart TV? Inches and all? Thankyou !

    Asked by Mina.

    • Answer Hello Mina, Thank you for your interest in the Hisense 50R7E. The length of the Ethernet cord is based on how far away your internet router is from your unit, you would use the standard Ethernet cable for our television, in most cases customer uses up 25 FT. cable. Thank you for your interest in Hisense USA if you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionIt's a posible converted to 220 volt????

    Asked by Edu2779.

    • Answer Hello Hisense Customer, Thank you for your interest in the Hisense 50R7E. This television is only built to a 120V. We are unsure if it will work on a 220V, as it is not recommended. If you have any further questions or concerns, please reach out directly to our customer support team at 1-888-935-8880 or email [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionDoes the TV work with Sling?

    Asked by Artie.

    • Answer Hello Artie, Thank you for your interest in the 50R7E. Yes you are able to download the Sling app on this television. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionCan I download a web browser like amazon silk on this tv?

    Asked by Anonymous.

    • Answer Thank you for your interest in the Hisense 50R7E. Unfortunately this unit does not have the Web browser. However, you can download some of your favorite apps such as Hulu and Disney Plus. We take pride in making sure we produce high-quality, reliable televisions, If you have any questions or concerns please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionDoes the TV have the ability to Mirror Cast?

    Asked by Beachscot.

    • Answer Thank you for your interest in the Hisense 50R7E. Yes you can mirror cast from your phone but you will need to download a Roku mirror cast app on your phone. We take pride in making sure we produce high-quality, reliable televisions, If you have any questions or concerns please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • Questiondoes this tv support the xfinity app...

    Asked by Anonymous.

    • Answer Thank you for your interest in the Hisense 50R7E. This television supports Xfinity Stream Beta. If you have any further questions or concerns, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionAre the legs removable?

    Asked by Gene.

    • Answer Thank you for your interest in the Hisense 50R7E. Yes the legs are removable. If you have any questions or concerns, Please contact our customer support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionWhat's the refresh rate on the TV? 60hz?

    Asked by Leo.

    • Answer Thank you for your interest in the Hisense 50R7E. The television refresh rate is 60Hz. Thank you for your interest in Hisense USA if you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionDoes the remote have a sleep timer button?

    Asked by Anonymous.

    • Answer Thank you for your interest in the Hisense 50R7E. No there is not a sleep timer button, However you can go into the television settings to set the sleep timer option. Thank you for your interest in Hisense USA if you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

      Answered by HisenseProductExpert