“Got TV set up and the picture is not sharp and what I expected to be for an ultra HD viewing experience. I don’t have a 4K HDMI cable and wonder if that could be why? I don’t want to return this TV if it’s something I’m not doing or a setting adjustment.”
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Hello Db, thank you for your interest in the Hisense 55U8G. A specialty HDMI cable is not required to get 4K picture. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. You can test the 4K picture using a 4K video in an application such as YouTube. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team.
Sorry, there was a problem. Please try again later.I had the exact same issue, I tried everything to get it right without any success. I came to the realization that the tv just has bad image processing and judder so I had to return it… The tv has very good features but sadly image clarity and motion are not some of them..
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