Questions & Answers

Q: QuestionWhat type of display does this Hisense TV use?

• A:Answer This Hisense TV uses a QLED display.

Q: QuestionWhat is Game Mode Plus on this Hisense TV?

• A:Answer Game Mode Plus includes Variable Refresh Rate and Auto Low Latency Mode for a smoother, lag-free gaming experience, reducing screen tearing and input lag.

Q: QuestionHow does the AI Picture feature work on this Hisense TV?

• A:Answer The AI 4K Upscaler uses machine learning models to enhance low-resolution content to near 4K quality, improving sharpness, detail, and overall visual quality.

Q: QuestionDoes the Hisense TV have Dolby Vision?

• A:Answer Yes, this TV supports Dolby Vision HDR.

Q: QuestionDoes this Hisense TV include built-in speakers?

• A:Answer Yes, the Hisense TV has built-in speakers.

Q: QuestionPreviously answered a question about the TV's refresh rate that it is native 60hz, but had motion enhancements to make it 120hz. This is literally impossible as you can't natively have 60hz and then display it at 120hz. What is the actual refresh rate?

Asked 5 months ago by Soli.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 65QD6QF. We would like to clarify that while the native refresh of this unit is 60 Hz, Motion Enhancement (image interpolation) doubles the motion rate to 120 Hz by creating new frames and inserting them in-between frames. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 4 months ago by HisenseProductExpert

  
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Q: QuestionCan this TV work in the region/country with 240V or it will need a voltage converter ? Thanks.

Asked 4 days ago by Josh.

• A:Answer Hi Josh, thank you for your interest in the Hisense 65QD6QF. Hisense TV's sold in the US market are designed for North America electricity supply voltage of 120 volts ± 6% only. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 3 days ago by HisenseProductExpert

  
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Q: QuestionWhy is my tv now registering with my Amazon account

Asked 2 months ago by LivingRm.

• A:Answer Fire TV is built on an Amazon Fire OS. Often times, a newly purchased Fire TV is automatically registered to the owner’s Amazon account.

  Answered 2 months ago by HisenseProductExpert

  
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Q: QuestionDo I have to buy a Roku or can I install apps to this TV without a Roku?

Asked 4 months ago by Christina.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 65QD6QF. You are able to add apps to this. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 4 months ago by HisenseProductExpert

  
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Q: QuestionDoes this tv have Ethernet connection?

Asked 7 months ago by Licreek.

• A:Answer Yes

  Answered 6 months ago by billVerified Purchase

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Q: QuestionDoes this TV have Bluetooth capability. And can it be paired with a soundbar

Asked 8 months ago by Anonymous.

• A:Answer Yes

  Answered 6 months ago by billVerified Purchase

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Q: QuestionDoes this tv have a digital audio out(optical)?

Asked 8 months ago by Bud.

• A:Answer Yes

  Answered 6 months ago by billVerified Purchase

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Q: QuestionIs the screen matte of glossy?

Asked 1 day ago by Anonymous.

• A:Answer Hi Hisense Customer, thank you for your interest in the Hisense 65QD6QF. The TV has a glossy screen finish. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 17 hours ago by HisenseProductExpert

  
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Q: QuestionWhat is the factory warranty I'm having problems already with it shutting off every couple of hours or during a movie.

Asked 1 month ago by Tvturnigoff.

• A:Answer I have not had that problem I have had it 60 days

  Answered 3 weeks ago by JeffMVerified Purchase

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Q: QuestionHi what's the detail

Asked 1 month ago by Hi.

• A:Answer I like the detail it has, it's better than what I had previously

  Answered 3 weeks ago by JohnH123

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Q: QuestionCan this tv be mounted on a wall?

Asked 1 month ago by Anonymous.

• A:Answer Yes

  Answered 1 month ago by RileyDVerified Purchase

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Q: QuestionI seem to be experiencing some backlight bleed around the edges of the screen I just got the tv and I wanted to know if this will go away or is there a fix?

Asked 1 month ago by vindam12.

• A:Answer Not me

  Answered 3 weeks ago by JeffMVerified Purchase

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Q: QuestionWhat direction are tge speakers

Asked 1 month ago by Angel.

• A:Answer They are internal

  Answered 3 weeks ago by JeffMVerified Purchase

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Q: QuestionWhat type and number of speakers on this tv?

Asked 1 month ago by DanielS.

• A:Answer Hi Dannyboy, thank you for your interest in the Hisense 65QD6QF. The TV comes with two 20 watts speakers. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.

  Answered 1 month ago by HisenseProductExpert

  
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