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Hi Bcos911, Thank you for your interest in the Hisense 65U7K. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Sorry, there was a problem. Please try again later.Thats a tough one because there are so many settings for video. The one that cimes to mind immediately is tge automatic light sensor. And some video options that are grayed out now will open up when you change a different video setting. Go through Picture and Picture Mode too.
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