“When watching cable tv and I switch to prime video I get the picture from prime video but the audio is still coming from cable program I was watching. Has this happened to anyone else? Any suggestions?”
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Yes I have had same issue. I suspect it must be the Prime Video app. It only happened to me that one time. You could try uninstalling and reinstalling the Prime app.
Sorry, there was a problem. Please try again later.Hi Jim, thank you for purchasing the Hisense 65U8G and for taking the time to provide us with feedback. We are so sorry to hear that you are having issues with your tv. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
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