Questions & Answers

Q: QuestionCan I control this Hisense TV with my voice?

• A:Answer Yes, you can control the TV with your voice using the Voice Remote.

Q: QuestionWhat smart platform does this Hisense TV use?

• A:Answer This Hisense TV uses the Google TV platform.

Q: QuestionDoes this TV come with a stand?

• A:Answer Yes, this Hisense TV includes a stand.

Q: QuestionHow many HDMI ports does this TV have?

• A:Answer This Hisense TV has a total of 4 HDMI ports.

Q: QuestionDoes this Hisense TV have a game mode?

• A:Answer Yes, this TV features Game Mode Plus to enhance your gaming experience.

Q: QuestionI’m honestly nervous of the picture with it only being 60z…?

Asked 1 year ago by Dunk.

• A:Answer Hi Dunk, thank you for your interest in the Hisense 85A6N. This TV has a native refresh rate of 60 Hz. Motion Enhancement (image interpolation) doubles the motion rate to 120 Hz by creating new frames and inserting them in-between frames, which can alleviate motion blur. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 year ago by HisenseProductExpert

  
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Q: QuestionI purchased this tv as a floor model - I didn't realize it didn't include a remote. Which remote works with this TV?

Asked 11 months ago by Lobby551.

• A:Answer Hi Lobby551, Thank you for your interest in the Hisense 85A6N. We recommend visiting the Encompass website (https://hisense.encompass.com/) to purchase the necessary replacement parts. Encompass is an authorized distributor of Hisense parts and accessories and may have the components you need to complete your unit. Thanks again, Harley with the Hisense Support Team.

  Answered 11 months ago by HisenseProductExpert

  
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Q: Questioncan i install the xfinity streaming app on this tv

Asked 1 month ago by Anonymous.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 85A6N. Xfinity has not made itself available on Google TV. However, the app supports Chromecast, which is a built-in casting feature on 85A6N. Users can download Spectrum TV on their mobile devices and cast videos onto the 85A6N via Chromecast. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 month ago by HisenseProductExpert

  
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Q: QuestionWhat size TV stand do I need for this TV? I don't want to mount it to the wall.

Asked 4 months ago by Stand.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 85A6N. This model has two feet placement positions for the stand, which allows you to choose if you want a wider or narrower placement. Position A has a TV stand width of 61.7×18.7 inches, while position B is 32.1×18.7 inches. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 3 months ago by HisenseProductExpert

  
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Q: QuestionDoes this model have internet access/browsing?

Asked 5 months ago by Looking4tv.

• A:Answer Yes

  Answered 4 months ago by MATTHEWGREEN

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Q: QuestionWhat operating system does this TV use? Is this a Android TV? I dont want Web O.S or Roku. Thanks

Asked 7 months ago by Jon.

• A:Answer Google

  Answered 6 months ago by JesusCVerified Purchase

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Q: Questionhow does it work with a wall mount and being able to angle it for viewing. Is it to big for being wall mounted and then being able to move it

Asked 7 months ago by biggredd.

• A:Answer I’m asking how many degrees will it swivel? Wider screen less room to angle the screen if 8m in the kitchen. Are there newer brackets that extend farther out.

  Answered 7 months ago by biggredd

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Q: QuestionCan this TV be used in Ghana where AC power is 220 - 240 Volts?

Asked 8 months ago by George65.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 85A6N. The unit has a power supply requirement of 100-240V ~ 50/60Hz. The unit will not be covered by the warranty if moved out of the country. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 8 months ago by HisenseProductExpert

  
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Q: QuestionCan I change the resolution within the tv itself?

Asked 11 months ago by Anonymous.

• A:Answer I currently own this TV. You can not change the resolution to 1080p or anything else. You can not change the Apect Ratio either. It is constant "Wide" with no other options. If you do not wish to see makeup on mens faces/craters, this TV is not for you. I strongly urge anyone to visit Best Buy while using the remote yourself to be certain of what features any television has or lacks. For the $700 I paid, I am satisfied.

  Answered 10 months ago by AnonymousVerified Purchase

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Q: QuestionCan you download youtube tv on this tv?

Asked 11 months ago by Michelle.

• A:Answer Yes

  Answered 11 months ago by SheilaEVerified Purchase

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Q: QuestionWhy does Screw d for the amount is not included? Can you send me a set of a screw? Because I don't know the size.

Asked 11 months ago by Anonymous.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 85A6N. The screws included with the unit are for mounting the stand. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 11 months ago by HisenseProductExpert

  
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Q: QuestionWhat kind of power cable and input is on this tv?

Asked 1 year ago by Phil.

• A:Answer Hi Phil, Thank you for your interest in the Hisense 85A6N. The TV uses a 2 prong power cord with a C7 connector. This unit supports HDMI, antenna, USB, and composite connections. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 year ago by HisenseProductExpert

  
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Q: QuestionI’m assuming this TV will connect to and work with Roku? Thank you!

Asked 1 year ago by M209.

• A:Answer YES

  Answered 1 year ago by LotTDaVerified Purchase

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Q: QuestionCan these monitors be used hung vertically as a monitor for commercial use wayfinding and videos inside a building? IF not what monitor/TV would you use?

Asked 1 year ago by Fultoncity.

• A:Answer Hi Fultoncity, Thank you for your interest in the Hisense 85A6N. If you wish to use this TV as a monitor and display images in "portrait" style (90 degree rotation), you can connect it with a PC and change the display orientation on the computer to portrait. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 year ago by HisenseProductExpert

  
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