Questions & Answers
- Model:
- HPA100
- |
- SKU:
- 5863800
Q: QuestionIs it quiet
Asked by Gee.
- A:Answer Thank you for your inquiry. Each of the unit's different settings has their own noise level. However, this unit is very unobtrusive and quiet while running. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
Answered by ManufacturerTechSupport

Q: QuestionDoes this unit rid a musty odor?
Asked by Buster.
- A:Answer Thank you for your inquiry. The carbon pre-filter and premium carbon pre-filter will help reduce the musty odor from the air, while the HEPA filters will help remove any spores in the air, but this will not get rid of the source of the musty odor. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
Answered by ManufacturerTechSupport

Q: QuestionA friend can't come over because I have a cat. Will this eliminate the allergy to cats?
Asked by snark.
- A:Answer Thank you for your inquiry. This unit will capture pet hair and dander from the air that passes through the filters. However, this will not get rid of the source, and will not pick up any hair and dander that has already landed on a surface. It will reduce the allergens in the air, but will not eliminate the possibility for the allergies to be triggered. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
Answered by ManufacturerTechSupport

Q: QuestionIs it hard to replace the filters?
Asked by Joel.
- A:Answer Thank you for your inquiry. The filters are easy to replace, and the unit comes with easy to follow instructions for replacing the filters. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
Answered by ManufacturerTechSupport

Q: QuestionDoes the indicator light work? we have been using ours for three months now and we are waiting forvthe prefilter to light but until now it does not. We read that prefilter should be change 1-3 months.
Asked by els15.
- A:Answer Thank you for your inquiry. The timer is based on the total usage of the unit. If you are not using the unit 24 hours a day, 7 days a week, the filter light will not come on after 3 months, but will take longer as the filter has not been fully used. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
Answered by ManufacturerTechSupport

Q: QuestionJust purchased for my daughters dorm room.Windows do not open and air is quite stale in the room. Was not clear from the instructions on where to place the unit. I sat it on the window sill, which is behind her bed....nothing blocking around it. OK?
Asked by Kim.
- A:Answer Just place it in any corner of the room
Answered by Popi
Q: QuestionDoes this get rid of air mites?
Asked by Joe.
- A:Answer Hey Joe! The HPA100 is designed to effectively remove up to 99.9% of airborne particles such as dust, mold spores and pollen. This unit has not been specifically tested for air mites. We would be happy to assist you with any further questions, please call us at 1-800-477-0547 so that we can assist with live troubleshooting and support. Thank you!
Answered by Honeywell Support

Q: QuestionDoes it help eliminate smoke odor?
Asked by Rita.
- A:Answer We appreciate your inquiry. The Honeywell True HEPA Allergen Remover (HPA100) will remove approximately 100 cubic feet of smoke per minute when used in the recommended room size of 155 square feet. We hope this is helpful. If you have any questions, please contact us by emailing [email protected]. Thank you.
Answered by ManufacturerTechSupport

Q: QuestionCan you use them around parrots?
Asked by Mariatn2003.
- A:Answer Yes. That is why we bought it. Of course, the air coming out of the purifier should not blow on the parrots. It works great with the dander and smells from our parrots.
Answered by user709172
Q: QuestionWhat is the monthly electricity cost if it runs 24/7?
Asked by Chicago3800.
- A:Answer Thank you for your inquiry. This unit uses 52 watts per hour on the highest setting. Electricity cost and usage is measured in Kilowatt hours. To find out how much this will cost, multiple the wattage by 0.001, then the number of hours you are running the unit, and then the cost of electricity per kilowatt hour from your power company. If you have any other questions, please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
Answered by ManufacturerTechSupport

Q: QuestionHow many watts and amperes for theHPA100?
Asked by Question.
- A:Answer Thank you for your inquiry. The HPA100 uses 52 watts on the highest setting. It will use less power on lower settings, but we do not measure the usage of the lower settings. If you have any other questions, please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
Answered by ManufacturerTechSupport

Q: QuestionDoes this remove germs or viruses from the air?
Asked by JWC588.
- A:Answer Not good enough to remove germs. Better to put a unit in the furnace.
Answered by GetOffMyBack1
Q: QuestionIs it safe to leave it running when I’m not home?
Asked by Linda.
- A:Answer Yes, i do leave it on while i am away.
Answered by Edrb55
Q: QuestionI changed my filters and after one day the new one were also black? What could cause this never happened before!?
Asked by Eve.
- A:Answer What???? The carbon filter is black! If the hepa filter gets dirty that quickly, open up your windows. Also, get your furnace filter replaced! Something is very wrong with your air.
Answered by GetOffMyBack1
Q: QuestionDoes it produce Ozone?
Asked by FarahThomas.
- A:Answer It doesn't produce ozone. That is a good thing for your lungs!
Answered by GetOffMyBack1
Q: QuestionCan this be moved from room to room. Large house and rooms.
Asked by Al.
- A:Answer Yes, I move it around all the time as it is very light.
Answered by Kane
Q: QuestionHow is it installed?
Asked by installation.
- A:Answer Ver easy to install and move from one room to the next
Answered by Edrb55
Q: Questionis this air purifier ozone free?
Asked by lilyrose.
- A:Answer Yes, ozone-free...This product does not create "ozone", rather purifies the air through a series of filters. This is a great unit. Highly recommend.
Answered by sparkme139
Best-selling Best Buy
- Tech Fest Deal$99.00




























