Questions & Answers

Q: QuestionHow long does the filter typically last in this air purifier?

• A:Answer The filter longevity is estimated to be around 12 months.

Q: QuestionWhat size room is this Honeywell air purifier designed for?

• A:Answer This air purifier is designed for medium-large rooms up to 190 square feet.

Q: QuestionWhat types of particles does the HEPA filter in this air purifier capture?

• A:Answer The HEPA filter captures dust, pollen, pet dander, dust mite debris, and smoke.

Q: QuestionIs this Honeywell air purifier ENERGY STAR certified?

• A:Answer Yes, this air purifier is ENERGY STAR certified for energy efficiency.

Q: QuestionDoes this air purifier also no zone machine? Does it emit ozone?

Asked 5 years ago by RS.

• A:Answer We tried a different air purifier (from another site) that really bothered my breathing and emitted a sweet smell. Researched, found the UV light was generating ozone, and that can irritate lungs. Had to return. This air purifier does not have a UV light component and really helps. I have significant respiratory impairment and am very sensitive. By comparison to the first air purifier we tried, I would say no, you should not have to be concerned about ozone with this Honeywell model. Better for breathing, better for the planet.

  Answered 5 years ago by WallyVerified Purchase

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Q: QuestionCan you keep this purifier under a table or desk, or does it need to be out in the open with nothing over or beside it?

Asked 5 years ago by SuZQ.

• A:Answer Thank you for your inquiry. This unit should not be under a desk. You need to make sure both the top of the unit and the front and sides are not blocked for optimum air flow and cleaning. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.

  Answered 5 years ago by ManufacturerTechSupport

  
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Q: QuestionHow well does this purifier work for eliminating cooking odors? Our exhaust fan does not vent outside so I need something to help prevent/eliminate lingering odors.

Asked 5 years ago by GrB1141.

• A:Answer My purifier works really well when someone is cooking. Turn it on while you are cooking. It sucked like the oil odor, purify it and then clean air you will inhale. In other words, the air purifier is a huge help to make a clean air that lingers inside of your house. I have actually 2 air purifiers in my house. I run them both for 2 - 4 hours depending what kind of food I am cooking.

  I would recommend:

  • 

    Honeywell - 3-in-1 HEPA Filter Kit for HPA600 Series Air Purifiers - White And Black

    User rating, 5 out of 5 stars with 1 review.

    (1)

  Answered 5 years ago by nessyVerified Purchase

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Q: QuestionWhich replacement filters does this use?

Asked 5 years ago by dg29.

• A:Answer Thank you for your inquiry. This unit still used the HRF-R HEPA and HRF-AP1 Carbon Pre-filters. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.

  Answered 5 years ago by ManufacturerTechSupport

  
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Q: QuestionHow long will a filter last?

Asked 5 years ago by Sue.

• A:Answer Thank you for your inquiry Sue. The HEPA filters have a life of 12 months of use, while the pre-filter has a rated life of 3 months of use. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.

  Answered 5 years ago by ManufacturerTechSupport

  
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Q: QuestionDo I have to use the pre filter not worried about odors or voc ?

Asked 4 years ago by Bob234.

• A:Answer The prefilter grabs a lot of dust, so your HEPA will last longer if you use it.

  Answered 4 years ago by LacieCVerified Purchase

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Q: QuestionWhat is the cost of replacement pre filters?

Asked 4 years ago by Jojo.

• A:Answer Thank you for your inquiry Jojo. The MSRP of the HRF-AP1 is $12.99. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.

  Answered 4 years ago by ManufacturerTechSupport

  
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Q: QuestionWhat is the CADR for this model (Honeywell Insight 190sq.ft)? I am looking for a unit that has at least 300 CADR and has a true HEPA filter. If I can avoid going to the next model up from this that Honeywell offers (500sq.ft.) that would be good.

Asked 4 years ago by Maverick1898.

• A:Answer Thank you for your inquiry Bob. We will be happy to provide this information. This unit is rated to remove dust and pollen from the air at a rate of 140 cubic feet per minute, and smoke at the rate of 114 cubic feet per minute. If you are looking for a unit with at least 300 CADR, we would advise the HPA5200 InSight HEPA Air Purifier. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.

  Answered 4 years ago by ManufacturerTechSupport

  
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Q: QuestionIs this a good product for someone with COPD?

Asked 4 years ago by Smitty.

• A:Answer Thank you for your inquiry. This will help clean the air well, and does not have an ionizer that might irritate anyone with COPD. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.

  Answered 4 years ago by ManufacturerTechSupport

  
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Q: QuestionI have changed the pre filter, but the "check pre-filter" light is staying on.

Asked 2 months ago by Kristy.

• A:Answer Thank you for your question. The Honeywell HPA5100 Insight HEPA Air Purifier won't turn off automatically. With the unit powered on, press and hold the “Check Filter” or “Check Pre-Filter” button for about 3–5 seconds to reset the light. If you need further assistance, please reach out to [email protected]. We're here to help!

  Answered 1 month ago by ManufacturerTechSupport

  
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Q: QuestionAfter changing to new air filters how do you turn off the change filter light?

Asked 1 year ago by Richard.

• A:Answer Thank you for your inquiry. After replacing the filters in your Honeywell InSight Air Purifier, you can reset the filter lights by following these steps. First, ensure the unit is powered off. To reset the Pre-Filter indicator, press the Filter Reset button twice within one second while the unit is off; the light will blink twice and then turn off. For the HEPA Filter indicator, also with the unit powered off, press and hold the Filter Reset button for two seconds until the light blinks twice and then turns off. If you have any further questions or need additional support, please don't hesitate to reach out to us at [email protected].

  Answered 1 year ago by ManufacturerTechSupport

  
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Q: QuestionCan this be on carpeting, or does it have to be on a floor?

Asked 2 years ago by TiredOfSmoke.

• A:Answer Preferably on the floor or on top of a dresser alone, nothing on carpet. It will pick up more dirt/dust.

  Answered 1 year ago by DanielaGVerified Purchase

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Q: QuestionHello, how loud is this when running? Is it noticeably loud? Anoyingly loud? Whisper quiet? Thanks.

Asked 3 years ago by Steve.

• A:Answer I keep it on the 2nd setting which is the dust one. I don't even know its running. Even the highest setting is not loud. My furnace completely drowns it out and i have a newer one so its pretty quiet.

  Answered 3 years ago by Pugluvr824Verified Purchase

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Q: QuestionCan lights on control panel be turned off or dimmed so unit can be used in a bedroom?

Asked 3 years ago by goblue.

• A:Answer Yes! There's a light button next to the power button, you can dim the light or turn it off completely.

  Answered 3 years ago by aredsphinxVerified Purchase

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Q: Questioncan this air purifier be wall mounted?---( honeywell-insight hepa air purifier)

Asked 3 years ago by Anonymous.

• A:Answer No

  Answered 3 years ago by dougkVerified Purchase

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