A:AnswerThank you for your inquiry. The dimming feature will turn the light off after 15 seconds. This fan does come with a remote control. If you have any other questions, please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
A:AnswerI find mine to be very noisy too. That was one thing I noted on my review. I think it’s just how the fan was made. I’m not impressed. My $16 fan den Walmart works just as well and is quieter.
A:AnswerThank you for your inquiry Jenn. This fan does not use traditional fan blades, but a squirrel cage style fan with a cylinder of blades all parallel to the rotating axis. If you have any other questions, please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
A:AnswerI realize this is not helpful but I'm moving air in a very small room and this fan is way more than adequate; it was easily assembled and has a rotating option.
A:AnswerThank you for your inquiry. This fan is manufactured in China. We hope this information is helpful! If you have any further questions, please reach out to us by emailing SocialSupport@helenoftroy.com.
A:AnswerThank you for your inquiry Patty. This fan does not have an ionic setting. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
A:AnswerThank you for your inquiry. This unit is 40 inches tall when fully assembled. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
A:AnswerThank you for your inquiry. This fan is 40 inches tall. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
A:AnswerI have the same issue with my black one. It randomly shuts down and randomly turns on. For example i have it at oscillating setup, it cuts off and when it turns back on it is on still mode. I don’t know if it’s defective.
