A:AnswerHey Bobccat, sorry to hear that there is a problem with your vacuum charging. Please reach out to Hoover Support at https://www.hoover.com/contactus/ we would like to learn more. Thanks, Joseph - The Hoover Team
A:AnswerHey JasonHu20, Thank you for your question! The red flashing light is a charging indicator that displays when your vacuum is plugged in and charging. When charged, that light turns green. It is normal for the light to be red and flashing while plugged in. Thanks, Joseph- The Hoover Team
A:AnswerYOUR BATTERY IS NOT WORKING OR CHARGER IS NOT CHARGING BATTERY CHARGER ON EBAY BEST STILL WAITING FOR PARTS COMPANY FOR CHARGER I GOT MINE ON EBAY IT HELP ME
A:AnswerMine did the same. Take the main, long shaft out of the handheld part. There’s a small flapper there that clogs easily on larger debris. That’s what I did & removed a grape sized piece of styrofoam. Worked like new afterwards.
A:AnswerThis could be due to your filter being completely plugged up. When it's plugged the motor and fan will overspeed because it's not moving any air. Clean it's filter out completely. Use a small 1" paint brush that won't damage the filter to brush the dust off the surface of it's fliter. My guess is this is all your problem is.
A:AnswerHi GrandmaJane, We're sorry to hear this is happening! We recommend you reach out to our cordless customer service team at 1-888-679-2121 or message us on any of our social media pages (Facebook, Twitter, or Instagram). We will be able to better assist you through any of these mediums. Thanks! Jenna
A:AnswerHi LeslieB, You may be able to! It's possible you either have a clog in the tube or in one of the connection points/inlets. Try taking apart your vacuum and checking for any obstructions. If you see any, just go ahead and clear those the best you can. Next, remove your filter and rinse it with water to get the debris off. Allow it 24 hours to dry before placing it back in.Once you've done these steps your vacuum should run properly. If you continue to have issues feel free to reach out to our Cordless Customer Service team at 1-888-679-2121. Thanks! Jenna