A:AnswerThis model laptop came from the factory with Windows 10 Home in S mode. If you are having issues please contact HP tech support at https://support.hp.com or call them at 1-800-HPINVENT.
A:AnswerYou can connect this laptop to your WiFi or mobile Hotspot. The only way you can use the Mozilla Firefox browser on this HP laptop is to switch out of the S Mode. It is free and easy to do. Here are the instructions: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode Once you switch out of S Mode, then you can download the Mozilla Firefox browser and use it as your default web browser.
A:AnswerYou would need to switch out of S mode which is simple. Here is a link on how to switch out of S mode in Windows 10:
https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-10-4f56d9be-99ec-6983-119f-031bfb28a307
A:AnswerThis is not a gaming pc, you can only do casual gaming with it. While you can play some games on any computer, modern games like Minecraft, Fortnite and most other popular titles require a lot of power. For this reason, I would recommend a model with a dedicated Graphics Processing Unit (GPU) for PC gaming.
A:AnswerYes, you will need to take this laptop out of S Mode in order to download LockDown Browser. The laptop will revert to Windows 10 Home when you do so.
A:AnswerIt will depend on the range of your WiFi router. If you are currently able to get connect from downstairs, then you should be good. If you are not able to connect downstairs, you may need to upgrade your router or get a WiFi extender. If you need further assistance with your WiFi, we recommend partnering with a blue shirt in the computer department at Best Buy.
