Questions & Answers

Q: QuestionWhere is it made, country of manufacture?

Asked 6 months ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Thank you for your question. The Country of origin for the 685K3UA#ABA laptop is China.

  Answered 6 months ago by HP Team

  
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Q: Questiondoes it play steam app

Asked 6 months ago by joecap.

• A:Answer Thank you for your question. Yes, the Laptop 14-dq3000dx can run the Steam app, but its performance will depend on the games you want to play. This laptop features an Intel Celeron N4500 processor, 4GB of RAM, and 64GB eMMC storage, which makes it suitable for lightweight games and basic applications.

  Answered 6 months ago by HP Team

  
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Q: QuestionI have just little questions so this laptop can get like sims4 or games that take lot of storage

Asked 6 months ago by Judit.

• A:Answer Judit, thank you for your question about this HP laptop! Even if you take it out of S Mode and into Windows 11 Home, this laptop lacks the hardware to run Sims 4. The 64GB eMMC drive is enough to store Windows, Office, and projects. HP offers a large variety of laptops that have the hardware and storage to accommodate and run Sims 4 other games.

  Answered 6 months ago by HP Team

  
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Q: QuestionIs it available in the color pink?

Asked 6 months ago by Color.

• A:Answer Thank you for your question about the variants of this HP laptop! There are two models of this available in pink and their Best Buy SKU numbers are 6612976 and 6613878.

  Answered 6 months ago by HP Team

  
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Q: QuestionDoes it have a camera and microphone for zoom or other live video chat/feed applications

Asked 6 months ago by Jereme.

• A:Answer This is great for all of my virtual meetings!

  Answered 6 months ago by MichelleKirkVerified Purchase

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Q: QuestionIs a power cord included

Asked 6 months ago by Power.

• A:Answer yes

  Answered 6 months ago by MonicaVerified Purchase

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Q: QuestionCan I download CD's to this computer and then burn them to a blank CD?

Asked 6 months ago by dut.

• A:Answer Hello and thank you for asking. You can dlownload CDs to the HP 14-dq3000dx, but you will likely need to purchase additional external USB storage to do so. As far as burning tthat o a blank CD, the laptop does not have an internal CD/DVD drive. You would need to purchase an external USB CD/DVD drive. They cost about $40 and up. Both external USB storage drives and external CD/DVD drives are available at Best Buy.

  Answered 6 months ago by HP Team

  
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Q: QuestionAm I able to download software on this computer?

Asked 6 months ago by Anonymous.

• A:Answer yes

  Answered 6 months ago by MonicaVerified Purchase

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Q: QuestionKind of a strange question but would I be able to connect a smart card reader for military use to this?

Asked 6 months ago by John.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Maybe if the device gets approval but probably not without adding an internal drive.

  Answered 3 months ago by MsijgVerified Purchase

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Q: QuestionDoes anyone know if this would run Sims 2? tryng to find a cheap laptop for wife that will run it while she recovers from surgery.

Asked 7 months ago by Bruj.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Thank you for your question about this HP laptop! The Sims 2 will not run on this natively. You would need to pull the laptop out of S Mode and into Windows 11 Home, which is free, then install the software for it. After that, there is no guarantee for compatibility since The Sims 2 was made for Windows XP through Windows Vista.

  Answered 6 months ago by HP Team

  
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Q: QuestionWhat is involved with changing to regular Windows 11 WITHOUT S MODE . I am kind of tech savvy and would not want to pay IT to perform. Thank you and I look forward to hearing from you.

Asked 7 months ago by BethoSLP.

• A:Answer Thank you for your question. To switch out of Windows 11 S mode, follow these steps: Open Settings: Click on the Start menu and select the gear-shaped icon to open the Settings app. Go to Activation: Navigate to the System category and then to Activation. Find the Switch Out of S Mode Section: Look for the option to switch out of S Mode. Open the Microsoft Store: Clicking the switch option will open the Microsoft Store with more information. Confirm the Switch: Click the "Get" button in the Microsoft Store to confirm your choice. This will start the process, and it should only take a few moments.

  Answered 7 months ago by HP Team

  
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Q: QuestionCan we use an sd card to get more memory space?

Asked 7 months ago by Memory.

• A:Answer Thank you for the question. Yes. The HP 14-dq3000dx laptop as a multi-format SD media card reader.

  Answered 7 months ago by HP Team

  
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Q: QuestionIs this laptop touch feature? Also does this laptop have a printer?

Asked 7 months ago by Rainey.

• A:Answer No and No. I'm positve you can get a printer for it though

  Answered 7 months ago by GregGVerified Purchase

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Q: QuestionCan I use a wireless mouse with this?

Asked 8 months ago by Mel.

• A:Answer Yes, I use a wireless mouse everyday

  Answered 6 months ago by MichelleKirkVerified Purchase

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Q: QuestionCan I download Windows 11 on this computer?

Asked 8 months ago by Liz.

• A:Answer Hello and thank you for asking. The HP 14-dq3000dx laptop computer comes with Windows 11 Home in S Mode pre-installed.

  Answered 8 months ago by HP Team

  
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Q: QuestionCan I turn off s mode?

Asked 9 months ago by Dmx.

• A:Answer It should not be in S mode. Mine wasn't

  Answered 7 months ago by GregGVerified Purchase

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Q: QuestionWill my son be available to stream on the laptop and play online games like gmod And etc

Asked 9 months ago by MariahS.

• A:Answer Would recommend something with more than 4gb memory

  Answered 6 months ago by KevinWVerified Purchase

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Q: Questioncan I play video games like fortnight and Roblox on it

Asked 9 months ago by graysen.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer No. This is a very poor pc

  Answered 9 months ago by LorenzoR

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Q: QuestionThis is a Chromebook or actually a laptop

Asked 11 months ago by Lindz.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Actually a real laptop.

  Answered 10 months ago by CodyB

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