Questions & Answers
- Model:
- 685K3UA#ABA
- |
- SKU:
- 12212841
Q: QuestionCan I play the Sims 4 on this?
Asked by Tia.
- A:Answer No, this laptop does not meet the system requirements to run Sims 4.
Answered by HP Team

Q: QuestionCan I use this laptop to download silhouette studio and cricut design space.
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Thank you for the question. This laptop meets the minimum requirements for both applications, however, they may not support Windows 11 S Mode. In that case,you'll need to convert the operating system to Windows 11 Home - a free and easy conversion, but not reversible. please review the specifications for applications you'd like to run, to verify if this model meets their requirements.
Answered by HP Team

Q: QuestionDoes this HP laptop have webcam?
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Yes
Answered by Nishelle
Q: QuestionHello, Do I have to pay monthly or yearly if I buy it?
Asked by JD.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer You only have to pay yearly for the Microsoft products, which includes their online storage. Super handy for access documents and files across your laptops.
Answered by Sunshine
Q: QuestionCan I use Final Cut Pro on this just fine ?
Asked by Friend.
- A:Answer Probably not. It might work, just be ready for days of render time.
Answered by FrankO
Q: QuestionCan you download turbo tax to this laptop and install to do your taxes on this?
Asked by Reeni4.
- A:Answer Oh definitely.
Answered by FrankO
Q: QuestionI was wondering with this laptop if it will be able to be compatible with my Iphone so I can back everything up to the laptop? Including music, does it have Itunes? Thanks!
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer This is not an Apple Product - Iphones do not have the same operating system as Android Phones.
Answered by KellyWS
Q: QuestionIs Wifi and Bluetooth installed
Asked by Ritchard.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Thank you for asking. Yes, the HP 14-dq0055dx laptop has 802.11a/b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 5.
Answered by HP Team

Q: QuestionWill ads pop up very often, My wife has an HP and I feel like I;m always closing ads
Asked by PP.
- A:Answer Mine has no pop ups.
Answered by Kokojoe
Q: QuestionHAS ANYONE HAD PROBLEMS WITH THE CLOCK NOT WORKING RIGHT ON THIS PC
Asked by jeanspc.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Hello, you can go into the clock settings and reset the clock, or you can restore the computer to factory default to see if that solves the problem. In additional you can contact HP Support and they can assist you in troubleshooting or replacing the device if you are within the warranty time. Thank you for being an HP customer!
Answered by HP Team

Q: Questioncan i use google chrome on this is there a bookmarks bar
Asked by Rhonda.
- A:Answer you should be able to remember bookmarks bar comes with the browser so that depend on google, I had google chrome before and Im sure they use it
Answered by Eshel77
Q: QuestionOn the keyboard for the white one ..laptop….what color are the letters and numbers..? Hopefully not white ….…wouldn’t be able to see them.. Thanks for any reply..
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Thank you for the question. White keyboards will have dark characters on the keys and dark (blue, black) keyboards have light characters on the keys.
Answered by HP Team

Q: QuestionThis laptop was advertised as touch screen but it is not working! Can you help??
Asked by Anonymous.
- A:Answer itys not touch screen
Answered by Eshel77
Q: Questionwhat is the least expensive laptop with a slot for CDs?
Asked by page.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Most laptops will not have a disk drive anymore. But you can use an external USB disk drive as a replacement.
Answered by HP Team

Q: QuestionDoes this have a built-in Wi-Fi and microphone?
Asked by Clan52.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Yes for wifi. Don't know for microphone, never tried it
Answered by Hutto
Q: QuestionDoes this laptop play mp3 discs?
Asked by Anonymous.
- A:Answer Thank you for the question. This laptop does not have an optical drive. You could connect an external CD/DVD drive, however. An example: https://www.bestbuy.com/site/lg-24x-write-24x-rewrite-24x-read-cd-8x-write-dvd-external-usb-2-0-dvd-writer-drive-multi/1970008.p?skuId=1970008
Answered by HP Team

Q: QuestionCan I use this computer without Microsoft 365 and the other Microsoft products? I much prefer Google.
Asked by tf142410.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Yes.
Answered by Hutto
Q: QuestionIs this a touch screen?
Asked by Jimmy.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer No, this laptop does not have a touch screen.
Answered by HP Team

Q: QuestionWhat is the keyboard size?
Asked by Lynn.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Thank you for the question. The keyboard is approximately 4.25" x 11".
Answered by HP Team
































