“Having an issue with set up process. Is linking phone with PC mandatory? After I click, "do it later" or "next", laptop just shows a white screen and does not allow me any other option. I repeated the process again and same thing. Please help, thanks.”
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I just had this exact same issue. The only thing that fixed it for me was clicking the link they sent you, waiting for the page to "load," then hitting next. All the other options produced the same white screen for me and would only let me finish setup when I linked the phone.
Sorry, there was a problem. Please try again later.I would recommend that you contact HP Support or Best Buy's Geek Squad for further assistance.
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