Questions & Answers
- Model:
- 15-fc0025dx/9Q1E9UA#ABA
- |
- SKU:
- 12025884
Q: QuestionWhy is the RAM not upgradeable?
Asked by wanttoupgradeRAM.
This question was asked about the related product: HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 8GB Memory - 512GB SSD - Natural Silver
Q: QuestionWhen will this device be back in stock?
Asked by Ellie.
This question was asked about the related product: HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 8GB Memory - 512GB SSD - Natural Silver
Q: QuestionHola, can I attach an external wireless mouse? Can I add an external 24" monitor?
Asked by Mouse.
This question was asked about the related product: HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 8GB Memory - 512GB SSD - Natural Silver
- A:Answer Yes you can, as soon as you plug it in the computer will detect a new device and recognize it's type. Mine does great.
Answered by DannyS
Q: QuestionCan it run multiple monitors if so what type of hub is required
Asked by Anonymous.
This question was asked about the related product: HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 8GB Memory - 512GB SSD - Natural Silver
Q: Questionif I'm not satisfied, can I return it with a full refund?
Asked by HumanBeing.
This question was asked about the related product: HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 8GB Memory - 512GB SSD - Natural Silver
Q: QuestionCan this laptop run fortnite and skyrim?
Asked by Mazzy.
This question was asked about the related product: HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 8GB Memory - 512GB SSD - Natural Silver
- A:Answer Thank you for your question. As system requirements for software constantly change, we cannot answer questions about software compatibility or performance. What is compatible today may not be in a few months. Please check the software manufacturer's website for the most current system recommendations.
Answered by HP Team

Q: QuestionIs this laptop great for college and notes?
Asked by Aa.
This question was asked about the related product: HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 8GB Memory - 512GB SSD - Natural Silver
- A:Answer Yes, I'm using it for that right now. Just make sure you charge it
Answered by user384358
Q: QuestionCan you add RAM to this computer?
Asked by Bigdog.
This question was asked about the related product: HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 8GB Memory - 512GB SSD - Natural Silver
- A:Answer Greeings and thank you for asking. The RAM on the HP 15-fc0025dx laptop computer cannot be upgraded.
Answered by HP Team

Q: Questioni wanted to know if i can buy this laptop in USA and use it in India? power wattage of 45W is supportive but would like to know if input voltage can withstand 220V in india
Asked by PP.
This question was asked about the related product: HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 8GB Memory - 512GB SSD - Natural Silver
- A:Answer Hello and thank you for asking. The HP 45W smart AC power adapter that is included with the HP 15-fc0025dx laptop computer has an input voltage range of 90 to 265 VAC at 47 to 63 Hz.
Answered by HP Team

Q: QuestionDoes this laptop have a backlit keyboard?
Asked by Therese.
This question was asked about the related product: HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 8GB Memory - 512GB SSD - Natural Silver
- A:Answer The keyboard is pretty standard, so no it doesn't have a backlit keyboard.
Answered by KayanaO
Q: QuestionWhy does my Laptop keep disconnecting from WIFI? I just bought it a month ago and it keeps doing it.
Asked by Juana.
This question was asked about the related product: HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 8GB Memory - 512GB SSD - Natural Silver
- A:Answer Thank you for the question, apologies for what you're experiencing. There are several reasons why your laptop might keep disconnecting from Wi-Fi (weak signal, obstructions between laptop and router, network interference from electronic devices like microwaves, cordless phones, or neighboring Wi-Fi networks). Are you using on battery power? Windows may turn off the Wi-Fi adapter to save battery life. You can disable this setting in Device Manager under your Wi-Fi adapter’s properties. Be sure all firmware and drivers are up to date. Try restarting your router. If the issue persists after checking the above, please reach out to HP Support for assistance.
Answered by HP Team

Q: QuestionCan I download Spotify to this laptop?
Asked by G.
This question was asked about the related product: HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 8GB Memory - 512GB SSD - Natural Silver
- A:Answer Absolutely cro
Answered by Yahir
Q: QuestionIs the keyboard backlit?
Asked by Anonymous.
This question was asked about the related product: HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 8GB Memory - 512GB SSD - Natural Silver
- A:Answer no
Answered by MartB
Q: QuestionDoes it have Microsoft Office included?
Asked by KO.
This question was asked about the related product: HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 8GB Memory - 512GB SSD - Natural Silver
- A:Answer Yes
Answered by Howieo
Q: QuestionIs it compatible with taking test like proctored exams
Asked by Shantel.
This question was asked about the related product: HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 8GB Memory - 512GB SSD - Natural Silver
- A:Answer Thank you for the question. The HP 15-fc0025dx has Windows 11 Home in S Mode. Please review the operating system requirements of the proctoring application you'll need. You can convert out of S Mode if the required application requires it, however, this is a non-reversible conversion.
Answered by HP Team

Q: QuestionI need to know if this computer is not in S mode. For the nursing program at my school we need Window 11 home (not in s mode)
Asked by Mallorie.
This question was asked about the related product: HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 8GB Memory - 512GB SSD - Natural Silver
- A:Answer It comes with S mode on but was easy to turn off.
Answered by Karen
Q: QuestionDoes this laptop come with word, excel, or powerpoint?
Asked by Anonymous.
This question was asked about the related product: HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 8GB Memory - 512GB SSD - Natural Silver
- A:Answer No but you can buy it to download.
Answered by Karen
Q: QuestionHow can I tell if it’s charging
Asked by Becca.
This question was asked about the related product: HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 8GB Memory - 512GB SSD - Natural Silver
- A:Answer There is a battery symbol lower keft corner hold the cursor over it and it will tell you if it's charging, how long till fully charged.
Answered by Karen
Q: Questioni this Windows 11?
Asked by Anonymous.
This question was asked about the related product: HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 8GB Memory - 512GB SSD - Natural Silver
- A:Answer Yes
Answered by Karen































