Questions & Answers
- Model:
- 15-dy4013dx
- |
- SKU:
- 6510531
Highly rated by customers for: Speed, Touch Screen, Ease of use
$322.99Your price for this item is $322.99
Clearance
Comp. Value: $629.99
The comparable value price is $629.99
Page Showing 81-100 of 184 questions
Q: QuestionCan I hook up T-Mobile wifi on this laptop for Internet?
Asked by Jaws.
- A:Answer I use my 5G hotspot on my T-MOBILE iPhone when my internet goes down and it works perfectly
Answered by JamesB
Q: QuestionI just want to use it for transferring music from CD to a stick for now. Can I set it up without internet?
Asked by Erik.
- A:Answer Yes. The speed will be good and the ports handle the devices you mention. It dies not come with a DVD player/recorder.
Answered by DaveK
Q: Questionwhat do you mean by: open box?
Asked by dave.
- A:Answer I do not work for Best Buy but I believe open box means some one has previously purchased the item and then returned it.
Answered by Walnutfemale
Q: QuestionHi there! Is it a new laptop?
Asked by Anonymous.
- A:Answer Yes, it's a new laptop.
Answered by HP Team

Q: Questionis it wireless
Asked by joyce.
- A:Answer Yes. It's wireless and supports bluetooth and wifi
Answered by Anonymous
Q: QuestionDoes it come with a mouse? Does it come in any different colors? What was the price of this laptop during Black Friday?
Asked by funderlic.
- A:Answer Can only answer the question "Does it come with a mouse." Which answer is no, it does not come with a mouse.
Answered by MichaelKnows
Q: QuestionCan this run GTA V with 500 SSD and 16 GB ram?
Asked by Guy67.
- A:Answer The system requirements to run GTA V are: Processor: Intel Core i5 3470 @ 3.2GHz (4 CPUs) / AMD X8 FX-8350 @ 4GHz (8 CPUs) Memory: 8 GB RAM. Graphics: NVIDIA GTX 660 2GB / AMD HD 7870 2GB. Storage: 72 GB available space.
Answered by HP Team

Q: QuestionDo I have to purchase the Norton Security Software? It seems expensive and I thought I was protected against viruses, etc. if I maintained the S Mode?
Asked by CallyKitten.
- A:Answer You should not have to purchase Norton, even if you were to switch out of S mode. It's just advertising because they want your money.
Answered by MichaelKnows
Q: QuestionLooking to buy for a college student who can do PP presentations would this work on this laptop?
Asked by JRR.
- A:Answer Yes. I do hours of PowerPoint project every week.
Answered by DaveK
Q: QuestionHi, does this computer has fingerprint reader for windows hello?
Asked by Luciano.
- A:Answer Thank you for the question. Apologies, the 15-dy4013dx laptop does not have a fingerprint reader.
Answered by HP Team

Q: QuestionIs this laptop able to be used with Examplify/Examsoft?
Asked by Iris.
- A:Answer You can use this laptop with that software.
Answered by HP Team

Q: QuestionCan we take this laptop out of S Mode?
Asked by Iris.
- A:Answer You can switch the laptop out of S mode in the Windows settings for free.
Answered by HP Team

Q: QuestionHow long is the battery life?
Asked by Jay.
- A:Answer The battery life is listed as 8 hours and 30 minutes under normal "mixed" use.
Answered by HP Team

Q: QuestionIs there a word processing app installed on the laptop
Asked by Annie1.
- A:Answer Sort of, it comes with the option to sign up for Microsoft office 365, which includes Microsoft's "Word" application that is a word processor. If you don't want to throw away your money though I'd opt for LibreOffice which is free and has most of the features Microsoft office has, including a word processor that can read and write (open and save) Microsoft's Word documents. Simply Google "LibreOffice" and you'll find where to download it from.
Answered by MichaelKnows
Q: Questionchasis is metal or plastic ?
Asked by bala.
- A:Answer Mostly plastic.
Answered by MichaelKnows
Q: QuestionHow to make use of the disk space for storing files. It is linking to One drive and shows the capacity is full
Asked by Shiva.
- A:Answer Hello, many options for additional storage for you! You can purchase an external hard drive device for additional support, increase your storage through OneDrive, or use another online resource to expand your storage space. Thank you for being an HP customer!
Answered by HP Team

Q: QuestionHow long does the battery last?
Asked by Llyn.
- A:Answer The battery life is listed as 8 hours and 30 minutes.
Answered by HP Team

Q: QuestionIs this laptop good for recording gameplay (via capture card) and editing videos?
Asked by Danny.
- A:Answer Hello, it is always best to check with the manufacturer of the peripheral devices and software you are desiring to use. On the GamePlay website regarding capture cards this is the recommendation for successfully using one: A primary device with an HDMI output and an HDMI cable A capture card that is compatible with the interface (USB, PCI-e) of the primary device and another HDMI cable. A TV or monitor. A computer for encoding. Capture card software. Check with the manufacturer of the capture card software site to ensure what the pc requirements are. Thank you for being an HP customer!
Answered by HP Team

Q: QuestionIs this computer good for gaming
Asked by John.
- A:Answer This is not a gaming laptop. All depends what you looking for, but gaming you’ll need an gaming hardware, with better cpu vga Mems if it’s a laptops try find the best with a good construction becouse you need take care temps, so that construction means better flowing with temps.
Answered by OmarJ
Q: QuestionDo we get Microsoft Office 365 package included in this device?
Asked by Tej.
- A:Answer Just a try, then you can buy the license
Answered by OmarJ
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