A:AnswerThe graphics is listed as Intel® UHD Graphics for 10th Gen Intel® Processors. This link has more info. https://ark.intel.com/content/www/us/en/ark/products/196603/intel-core-i5-1035g1-processor-6m-cache-up-to-3-60-ghz.html
A:AnswerYou need at least Intel i5 or Ryzen 5 processor or better with 8 GB or 16 GB of RAM and a discrete graphics card with 2 gigabytes or more of video memory to run the Adobe programs. They are big programs that require a lot of processing power to run.
A:AnswerI'm sorry you've had that problem with a couple of our laptops. I know the hinges on this model are quite sturdy, so you shouldn't have a problem.
A:AnswerThere is only a 30 day trial of Microsoft Office, which includes Word, Excel, and PowerPoint. We recommend purchasing Microsoft Office with this laptop to save $20 on Microsoft Office.
A:AnswerHere is a great article on how to transfer old stuff to the new one
Here you go: https://store.hp.com/app/tech-takes/how-to-transfer-files-from-pc-to-pc This laptop comes with Windows 10 in S Mode, so you need to switch out of S Mode to download any software. It is free to do. Here is how: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode Programs are typically licensed to one computer. So, it will depend on the license of the computer and if you have access to the program discs or downloads. And it if the program will run on Windows 10. If you currently access your emails through a website, then you will be able to access your emails on the new computer through the same websites. If you use the Outlook program for your emails, here are some steps on how to move your emails to the new computer: https://support.microsoft.com/en-us/office/export-or-backup-email-contacts-and-calendar-to-an-outlook-pst-file-14252b52-3075-4e9b-be4e-ff9ef1068f91
