Questions & Answers

Q: QuestionHow long does the battery last on this HP Chromebook?

• A:Answer This Chromebook offers up to 10 hours of battery life on a single charge.

Q: QuestionWhat is the screen resolution of this HP Chromebook?

• A:Answer This HP Chromebook features a 1920 x 1200 (WUXGA) screen resolution.

Q: QuestionDoes this HP Chromebook come with any pre-installed Google apps?

• A:Answer Yes, this Chromebook comes with built-in Google apps, including Adobe Photoshop and Adobe Express.

Q: QuestionWhat kind of wireless connectivity does this Chromebook offer?

• A:Answer This Chromebook comes equipped with Wi-Fi 6E and Bluetooth 5.3 for wireless connectivity.

Q: QuestionWhat is the benefit of using ChromeOS on this HP Chromebook?

• A:Answer ChromeOS is a fast and secure operating system designed by Google that comes with AI tools to enhance productivity.

Q: QuestionWhat type of storage does this HP Chromebook have?

• A:Answer This HP Chromebook Plus utilizes PCIe NVMe SSD storage.

Q: QuestionWhat is google's end of life for this chromebook?

Asked 2 years ago by masujaro.

• A:Answer Hi masujaro. Thank you for your question. If you were referring to Google's Auto Update Policy support, the HP Chromebook Plus x360 14 inch 14c-cd0053dx will receive automatic updates until June 2032.

  Answered 2 years ago by HP Team

  
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Q: QuestionIs this a true SSD or is it eMMC? Some companies advertise SSD when it is acutally eMMC.

Asked 2 years ago by Awatha.

• A:Answer Hello Awatha, and thank you for your question. This HP 2-in-1 14" Wide Ultra XGA Touch-Screen Chromebook Plus Laptop does not use an eMMC, as it has a 256 GB PCIe NVMe M.2 Solid State Drive as its internal storage device.

  Answered 2 years ago by HP Team

  
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Q: QuestionDoes this model has finger print log in?

Asked 2 years ago by Steve.

• A:Answer Hi Steve. Thank you for your question! This HP Chromebook does not not come with a fingerprint reader for logging into it.

  Answered 2 years ago by HP Team

  
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Q: QuestionDoes the computer have Microsoft?

Asked 2 years ago by Nick.

• A:Answer This Chromebook has the Chrome operating system. It does not come with Microsoft 365, it is a separate purchase.

  Answered 2 years ago by HP Team

  
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Q: QuestionI need buy antivirus for this chromebook?

Asked 1 year ago by Mariam.

• A:Answer No. Chrome OS is known for being secure. Literally hasn't been hacked.

  Answered 1 year ago by retired303Verified Purchase

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Q: QuestionCan you download Microsoft office to this computer

Asked 2 years ago by Mickey.

• A:Answer No, only the web browser versions of Microsoft Office are compatible with Chromebooks currently.

  Answered 2 years ago by HP Team

  
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Q: QuestionDoes this computer allow expandable memory with SD cards?

Asked 2 years ago by emale0423.

• A:Answer Hello and thank you for your question. Yes, this HP 2-in-1 Chromebook does have a built-in microSD media card reader.

  Answered 2 years ago by HP Team

  
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Q: QuestionDoes this machine work w/ a dock (with multiple monitors connected)? I'm using a Dell laptop, but when I leave it at the office I would love to be able to plug up this HP and use the dock (power, monitors, keyboard, mouse = all connected). Thanks.

Asked 2 years ago by Chrisser.

• A:Answer Thank you for the question. That should work, as the USB Type-A and USB Type-C ports on the HP Chromebook 14c-cd0053dx have a signaling rate of 10Gbps. Note that the laptop's USB-C ports support DisplayPort and power delivery.

  Answered 2 years ago by HP Team

  
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Q: QuestionIs this laptop good for basic games like Roblox, Minecraft, etc.?

Asked 1 year ago by Layla.

• A:Answer Yes this is what my daughter uses it for and it works perfectly.

  Answered 1 year ago by KristenLVerified Purchase

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Q: QuestionWhat are the differences/benefits between having Chrome book plus vs. Microsoft ' laptops ..besides the Microsoft office 365? 😊 thanks

Asked 1 year ago by Fullmoon.

• A:Answer The most obvious difference is that a Chomebook uses the Google Chrome operating system, while a "Microsoft laptop" uses Microsoft Windows as the operating system.

  Answered 1 year ago by HP Team

  
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Q: QuestionCan you tell me which pen I should buy for this Chromebook model?

Asked 1 year ago by c734.

• A:Answer A USI 2.0 compatible stylus will work best. Best Buy appears not to have any of these on their website. You may need to try other vendors. One line of pens is called Penoval.

  Answered 1 year ago by ChuckDVerified Purchase

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Q: Questiondoes this item have slots on the cottom for a fan? have you ever heard it kick in?

Asked 2 years ago by jb.

• A:Answer Yes it does. Sometimes it can get a little warm on the knees.

  Answered 1 year ago by ChuckDVerified Purchase

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Q: QuestionDoes this computer have Google play apps / App Store?

Asked 2 years ago by Anonymous.

• A:Answer Yes

  Answered 2 years ago by mdo77Verified Purchase

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